Arctiq

• Deliver projects aligned to approved Statements of Work (SOWs) , ensuring scope, schedule, and quality objectives are met • Lead technical execution across on‑prem, hybrid, and cloud Microsoft solutions • Follow established project delivery and quality methodologies • Participate in customer kickoff meetings, technical workshops, and solution reviews • Actively manage technical risks, issues, and dependencies; escalate when required • Troubleshoot and resolve complex technical challenges during implementation • Identify scope risks and support change management discussions • Maintain accurate project documentation and technical deliverables • Provide regular project status updates to Project Managers and leadership • Enter project activities, service tickets, time reporting, and expenses accurately and on time • Support internal collaboration with Sales, Architecture, and Managed Services teams • Perform additional duties as assigned

• Assess the current TeamCity installation and document dependencies • Plan and execute a phased migration approach with sandbox/rehearsal testing • Stand up a new Amazon Linux 2023 EC2 instance with TeamCity • Migrate the TeamCity data directory (~400 GB) to the new server • Configure Apache httpd as a reverse proxy with SSL termination • Validate all build configurations, remote build agents, and integrations • Coordinate with internal IT on network/VPC changes • Document the migration process and any configuration changes

• Enterprise IAM Architecture & Multi-Cloud Governance • Design and enforce IAM least-privilege models across AWS Organizations, Landing Zones, and Service Control Policies (SCPs) • Lead zero trust initiatives end-to-end: verify-explicitly policies, Just-in-Time (JIT) / Just-Enough-Access (JEA) provisioning, CIEM integration, and identity platform governance. • Define and maintain approved access patterns for services and users, aligned to predefined roles (Reader, Contributor, Administrator) and documented as policy-as-code. • Implement and govern OAuth/OIDC flows, service mesh identity controls, and federated identity across cloud and on-prem environments. • Maintain a comprehensive inventory of all approved AWS and Azure services, cataloging IAM resources and differentiating between control plane (roles, policies) and data plane (user/key/role/policy/group) resources. • Manage credentials for local data plane resources in vaults; ensure resource policies are applied consistently across services. • Utilize Wiz (CSPM) for cloud asset inventory, compliance reporting, evidence collection, and correlation to AWS/Azure/GCP documentation. • Identify and govern external dependencies including secrets, keys, and cross-account policies. • Develop a comprehensive metadata tagging strategy mapped to application service lines (ASL), environments, and repository associations. • Design and build reusable IAM modules for each service access pattern, published to the service registry with consistent enforcement of naming conventions, metadata, and parameters. • Embed IAM guardrails and policy-as-code controls natively into IaC templates (Terraform, CloudFormation) and CI/CD pipelines for secure-by-default provisioning. • Develop methodologies and criteria for pre-approved service registry modules deployable via pipelines vs. those requiring manual review. • Define and enforce controls pertinent to IAM and cloud security standards across all services; implement a shift-left strategy to proactively address IAM cloud operations. • Guide and contribute to secure microservices development in Python and Go on AWS, Azure, and GCP, including async and event-driven architectures. • Establish methods to correlate modules with service resource policies and user roles/policies. • Document IAM configurations for pipelines, repositories, and all cloud services; develop and maintain IAM SDLC documentation. • Develop a comprehensive IAM Cloud program strategy, defining its functions, roadmap, and maturity model.

• Guide end-to-end client involvement, covering opportunity identification, proposal processes, architecture and design, and project delivery. • Follow industry standards, delivering top-tier solutions to our valued customers. • Monitor client’s critical application performance and availability. • Summarize and review performance trends in operations status meetings. • Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. • Develop innovative solutions, architectures, proof of concepts, demo/lab environments, and compelling business cases. • Showcase the benefits of digital transformation programs and the adoption of cutting-edge solutions. • Work closely with the Project Management Office (PMO) to provide visibility into project delivery scope, timelines, and expectations. • Ensure the delivery of high-quality projects on time and within budget. • Collaborate with Partner and Marketing teams to develop content, including sales collateral, blog posts, podcasts, and live workshops. • Present at company and partner events, contributing to thought leadership in the industry. • Provide mentorship and coaching to junior team members, fostering professional development. • Actively participate in professional associations, industry events, and community engagements, contributing intellectual property (IP) development. • Keep abreast of industry trends and technology developments by maintaining partner certifications and actively participating in technology events.

• Identify Customer Needs • Lead discovery and qualification discussions with customers to identify their business challenges and technical requirements • Facilitate technical conversations to uncover customer needs and desired outcomes • Articulate complex technical concepts to both technical and non-technical stakeholders, translating business needs into potential solutions • Develop Industry-Leading Solutions • Generate industry-leading solutions and creatively assemble a portfolio of products and services to drive outcomes • Technically support sales conversations by answering product, architecture, and integration questions across Arctiq's portfolio • Collaborate with vendors and account teams to validate products and build accurate Bills of Material (BOMs) • Create comprehensive Statements of Work (SOWs) that effectively scope services for implementation • Estimate appropriate levels of effort and collaborate with engineering teams to align project expectations for successful delivery • Effectively design, price, and position managed services to sustain customer operations where appropriate. Coordinate with Arctiq’s managed services team to ensure alignment on outcomes. • Ensure Successful Delivery • Participate in project kick-off calls to ensure smooth transition from sales to service delivery • Maintain engagement with customers during service delivery to ensure continued alignment with desired outcomes • Build network within the company and bring in specialized team members for deeper expertise as required • Measure Results • Identify and track key success metrics for customer implementations • Evaluate project outcomes against customer expectations and business objectives • Assess financial outcomes for Arctiq and identify opportunities for improvement • Provide Thought Leadership • Stay current with emerging technologies and industry trends in Platform Engineering • Proactively engage with customers to share insights and identify potential value-added services • Apply a product mindset to platform solutions, focusing on user experience and continuous improvement • Recommend engineering systems and platform orchestration approaches that align with customer maturity levels • Educate customers on security and governance best practices within modern platform engineering • Build Personal Brand Alongside Arctiq • Contribute to marketing activities through customer workshops, webinars, and industry events • Represent Arctiq as a technical subject matter expert in industry forums • Maintain a broad technical understanding across all practices while developing deeper expertise in Platform Engineering disciplines • Build a network of relationships within customer organizations, Arctiq, and the partner community to effectively drive outcomes for customers and create financial success for Arctiq • Drive Organizational Improvement • Provide guidance and support sales teams on how to identify and prequalify opportunities within the Platform Engineering practice • Identify cross-selling opportunities during customer engagements • Provide feedback on internal processes and suggest improvements • Drive innovation within the organization • Identify skills gaps in service delivery teams and recommend targeted training opportunities • Provide technical mentoring and guidance to cultivate engineering talent • Contribute to internal knowledge sharing and communities of practice

• Collaborate closely with clients to gain a thorough comprehension of their technological requirements and create custom solutions that meet their evolving requirements. • Effectively articulate the features and advantages of Arctiq solutions while managing and exceeding customer. • Leverage experience in selling IT product and services to showcase the comprehensive benefits of Arctiq offerings. • Work in tandem with sales leadership to establish competitive price structures, manage deal registrations, administer rebates and promotions; ensure seamless communication of these strategies to both existing and potential clients. • Consistently evaluate and qualify new sales prospects, showcasing reliable sales forecasting abilities. • Forge and nurture robust relationships with Arctiq’s key partners, maintaining a comprehensive understanding of their offerings, services, and unique initiatives within product and services. • Stay fully informed about Arctiq’s service delivery capabilities and team expertise within modern technology solutions, ensuring accurate representation and alignment with client needs. • Craft and deliver comprehensive product and service proposals, quotes, and responses to RFPs, including managing contracts and product leases within the modern infrastructure, security, and platform engineering space. • Achieve and surpass monthly gross profit targets and quarterly Sales Quotas through strategic selling. • Undertake any additional responsibilities and tasks as assigned, drawing upon experience in modern technology solutions to drive success and innovation within the organization.

• Design and implement declarative data pipelines using Lakeflow and Databricks Asset Bundles (DABs) • Build efficient, scalable ingestion patterns using AutoLoader and Change Data Capture (CDC) • Manage metadata, lineage, and access control through Unity Catalog • Develop and maintain complex workflows using Databricks Jobs and orchestration tools • Utilize Terraform to manage AWS resources (S3, EC2) and Databricks workspaces

• Build, validate, and deploy statistical and AI models to solve complex business problems. • Design and refine predictive features, ensuring data quality and model interpretability. • Leverage Azure Machine Learning and Microsoft’s suite of data services to scale model training and deployment. • Apply statistical rigor to analyze data trends and communicate findings to non-technical stakeholders.