• Lead the end-to-end design and implementation of integration solutions, ensuring all integrations are routed via the Customer Integration Hub and comply with enterprise architecture and GDS standards • Embed GDS Service Standard principles throughout the integration lifecycle, including user-centred design, accessibility, security, and continuous improvement • Collaborate with business analysts, technical BAs, and delivery teams to capture integration requirements and translate them into detailed interface specifications and solution designs • Oversee integration of key platforms, including Customer ERP, ServiceNow, Amazon Connect, SOC/SIEM, and Enterprise Data Platform, ensuring secure, reliable, and scalable data flows • Facilitate and lead solution integration workshops with internal and external stakeholders to confirm requirements, design adherence, and technical feasibility • Produce and maintain integration artefacts, including Integration Catalogues, High-Level and Detailed Solution Designs, Data Flow Diagrams, and evidence of GDS alignment • Ensure integration solutions support real-time monitoring, alerting, and incident management (e.g., via ServiceNow and Power BI dashboards), in line with GDS requirements for operational monitoring and incident response • Work with security teams to ensure all integrations meet protective monitoring and incident notification requirements, following GDS security and privacy standards • Support test assurance activities, including integration testing, defect triage, and resolution, ensuring quality is built in from the discovery phase as per GDS guidance • Provide technical leadership and guidance to project teams throughout the implementation lifecycle and support knowledge transfer to BAU teams • Prepare for and support GDS service assessments, maintaining evidence of compliance with all relevant GDS standards and principles

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Senior Partner Solutions Engineer, you will be responsible for: - Developing trusted relationships with partners' sales and technical sales leaders - Supporting channel sales team to grow the topline revenue through channel partners nationally and regionally - Enabling our focused partners to resell and service Akamai's strategic products - Customizing resources such as sales plays, market intelligence and use cases to drive partner sourced opportunities and position Akamai's market differentiations through the partners - Representing the needs of partners with product teams, marketing, services and support to drive our partners' success Qualifications - 8 years of relevant experience and a Bachelor's degree in CS, Engineering, MIS, related field or its equivalent - Experience working in a customer facing technical channel sales or presales - Comprehensive understanding of the internet, including TCP/IP, DNS, HTTP, HTML, and SSL protocols - Customer advocate passionate about delivering technical solutions - Experience with presenting technical topics to diverse audiences - Team player, able to collaborate, prioritize, and solve problems in a fast changing environment Benefits - FlexBase, Akamai's Global Flexible Working Program, allows 95% of employees the choice to work from home, the office, or both - Opportunities to grow, flourish, and achieve great things - Benefits surrounding health, finances, family, work-life balance, and personal endeavors - Industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave, and an employee assistance program Company Description Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences, helping billions of people live, work, and play every day. - With the world's most distributed compute platform from cloud to edge - We make it easy for customers to develop and run applications while keeping experiences closer to users and threats farther away

• Leading revenue and acquiring new business by evangelizing Akamai's technology to existing and prospective customers. • Engaging with customers during the sales-cycle to gather requirements and develop proposals, design, delivery, demo's and proof-of-concepts. • Collaborating with internal Stakeholders to strengthen customer relationships by becoming the go-to person for technical queries. • Supporting and advising internal cross-functional teams to ensure customers get appropriate updates, upgrades and event-oriented solutions.

• Guide customers through design, deployment, testing, and operational rollout of secure solutions. • Influence product direction through structured customer feedback and technical insight. • Advance Defense-focused platform offerings integrating ICAM, Zero Trust, and AWS GovCloud architectures. • Lead resolution of complex service-impacting issues using deep troubleshooting, log analysis, and systems-level programming. • Implement cloud-native solutions within AWS GovCloud and regulated government cloud environments. • Act as technical product owner by gathering feedback, prioritizing features, supporting release planning, and improving customer outcomes. • Partner across engineering, operations, and support teams to identify root causes and implement durable improvements. • Mentor engineers and contribute to architectural decisions shaping broader platform and reliability standards.