This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Client Manager has overall accountability for all aspects of delivery and account management for their aligned client portfolio. Responsible for leveraging cross-functional area leadership to ensure exceptional business results are delivered. The Senior Client Manager guides the direction of the client decision making process beginning at implementation and throughout the relationship. - Managing new client implementation, ongoing client management, contract adherence and renewals, and relationship expansion opportunities. - Serving as the primary client contact is accountable for the client/partner relationship, representing all aspects of the Alight Retiree Health solution. - Being an advocate and connector of capabilities, support, and/or services for clients. - Being the subject matter expert in Group Benefit Delivery standards and individual Marketplace (Affordable Care Act and Medicare). - Leveraging this expertise to guide client and internal decisions, ensuring optimal client and retiree satisfaction. - Persuading, motivating, and inspiring action toward desired outcomes. - Collaborating cross-functionally to optimize product, service, and delivery outcomes to ensure overall client success and retention. - Developing and building meaningful and trusted relationships across internal teams, customer stakeholders, and key influential third-party stakeholders. - Acting as a change agent and seeking out and pursuing new ideas for continuous improvement. - Tracking and managing daily tactical issues. - Ensuring customer satisfaction with services provided, resolves operational issues affecting client relations and manages loss risk. Qualifications - 3-5+ years of client relationship management with project management experience/exposure managing multifaceted projects and teams, including on-site and virtual management. - Have Individual (pre-Medicare and Medicare) industry experience. - Operate with intermediate knowledge of Individual (pre-Medicare and Medicare) business, including products and services, operations, and delivery. - Be currently licensed in your state to sell Health Insurance, or able to attain the license within 6 months of being hired. - Have excellent communication, relationship development, negotiation, and issue resolution skills with C-Suite Executives and Key Client/Broker contacts. - Possess individual Insurance compliance and regulatory and legislative industry knowledge. - Have experience in HR services, business management, Medicare, and healthcare. - Display subject matter expertise of group health plan administration best practices. Requirements - Alight requires all virtual interviews to be conducted on video. Benefits - We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. - Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

• Manage and extend relationships with key stakeholders across Business, IT, and C-level • Hold accountability for developing and implementing account vision, strategy, and ways of working • Serve as the custodian for your customers within Veeva by focusing on their needs and doing the right thing for them • Manage complex sales cycles, utilizing internal and external resources as appropriate • Keep current with industry trends and engage customers in addressing their business challenges • Act with urgency, integrity, and a focus on the customer • Meet/Exceed pipeline generation and revenue targets

• Own executive-level relationships across a focused portfolio of Strategic and Regional Systems Integrators • Develop and execute multiyear joint business plans aligned to enterprise revenue targets • Drive measurable S0 and S1 pipeline creation through structured co-sell engagement • Activate SIs early in enterprise sales cycles to accelerate deal velocity • Influence partner industry practices to embed Fivetran into modern data and cloud transformation programs • Build multi-threaded account strategies with Fivetran AEs and partner account leaders • Lead executive QBRs and strategic planning sessions with partner leadership • Collaborate with Partner Marketing to translate campaigns and events into measurable pipeline outcomes • Track partner-sourced pipeline, influenced revenue, and incremental bookings with operational rigor • Represent partner capabilities internally to drive field adoption and alignment

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Are you excited about using technology to solve business challenges? Join T-Mobile, America's Un-carrier, and help redefine how businesses buy wireless services with our top-notch customer care, product, and network innovation. Our advanced 5G network delivers exceptional wireless experiences for those who demand quality and value. Be dynamic. Sell big. Unleash your earnings potential. We're seeking bold, world-class sales professionals to bring our products and services to underserved markets, revolutionize the wireless industry, and unlock your true potential. As a Client Partner, Enterprise Sales, you will be responsible for creating tailored sales strategies to meet the unique goals of each Enterprise client within your portfolio and accelerate with cross-functional partner execution. You will curate long-term relationships with key decision makers and influencers within each client, including C-level executives and others throughout various lines of business. Your role will involve generating and closing new sales opportunities within your assigned account base, which may include existing clients as well as new clients not currently doing business with T-Mobile today. You will lead a world-class, differentiated experience that T-Mobile clients will want to continue their growth with. Additionally, you will position T-Mobile product capabilities to potential and existing clients that align with and help them enable their business goals. You will manage complex contract negotiations and close large, high-value deals with enterprise clients. Finally, you will maintain accurate records of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership. Job Responsibilities: - New Logo Acquisition: Target and win enterprise clients not yet working with T-Mobile. Bring creativity, strategy, and persistence to land high-value logos and open new markets. - Strategic Sales Execution: Develop and implement enterprise account strategies, balancing new acquisition with expansion opportunities across assigned accounts—partner cross-functionally to deliver measurable impact. - Executive-Level Relationship Building: Build trust with C-suite and senior decision-makers across client organizations. Position yourself as a consultative partner who aligns solutions with their business priorities. - Solution Leadership: Translate T-Mobile’s technology capabilities into tailored solutions that solve client challenges and accelerate their goals. - Complex Deal Leadership: Navigate enterprise-level negotiations, lead multi-stakeholder buying cycles, and close large, high-value deals. - Performance & Forecasting: Maintain rigorous pipeline discipline, accurate forecasting, and clear reporting to leadership. Education and Work Experience: - High School Diploma or GED (required) - Bachelor’s degree or equivalent professional experience (required) - 7–10 years of enterprise sales experience with a proven history of driving new customer acquisition, creating opportunities, and closing high-value deals (required). - At least 5 years of experience in technology, software, or telecom solution sales at the enterprise level, with a demonstrated ability to navigate complex, multi-stakeholder sales cycles (required). - 5+ years selling to large enterprise clients (3,000+ employees), with success in establishing relationships and influencing decision-makers at every level (required). Knowledge, Skills, and Abilities: - Enterprise sales mastery: Ability to craft solutions that align with both business and technology strategies. - Account leadership: Skilled in planning, execution, and growing enterprise relationships to deliver revenue growth. - Prospecting discipline: Adept at qualifying opportunities (budget, authority, need, timeline) and focusing on high-conversion prospects. - Negotiation expertise: Confident in leading complex, multi-party negotiations. - Executive presence: Outstanding communicator who can influence from the C-suite to operational levels. - Relationship builder: Strong networker with a proven ability to leverage connections for business growth. - At least 18 years of age - Legally authorized to work in the United States #TFBCPE Location: Buffalo, NY This is a remote position requiring residence in the Buffalo, NY market, with regular planned in-person collaboration. Travel: Travel Required (Yes/No): Yes, 30% of the time DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $169,500 - $305,800, inclusive of target incentives Base Pay Range: $101,700 - $183,480 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ345828¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.