• Exercise incident handling processes across Windows, Mac, and Linux platforms. • Perform basic malware analysis. • Develop and improve processes for incident detection and the execution of countermeasures. • Produce high-quality written and verbal communications, recommendations, and findings to customer management. • Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events. • Manage internal programs or teams.

• Performs system configuration and validation for both new and renewing clients . • Collaborates with business partners to gather and clarify requirements. • Reviews prior benefit plans and makes recommendations for new group implementations, such as system capabilities and regulatory requirements, benefit design recommendations and presents to new clients. • Configures benefits into our claims system and prepares corresponding end-user documentation for new group implementations, as needed. • Creates claim system benefit configuration revisions and prepare corresponding end-user documentation for renewing clients and implementation of off-cycle benefit changes. • Documents workflows, configuration decisions, and process updates. • Troubleshoots configuration issues and recommends solutions. • Reviews change requests for completeness and alignment with existing processes. • Provides Plan Configuration Analyst training/education and assists in developing training materials. • Communicates status updates and risks to senior analysts and Plan Configuration Manager. • Reviews and responds to applicable TechOps Support tickets and BPO claims queries as needed. • Manages the SSO tool for non-preferred PBMs. • Conducts peer-to-peer audit for claims system configuration. • In conjunction with Level III analyst, set up BlueCard requirements. This includes, but is not limited to, negotiations with CHP (Consortium Health Plans) and processing of CBF (Capitated Billing Format) payments, PAR requests, and plan prefix setup. • Work with the Finance team to conduct EOB setup auditing, as needed. • Participates in code categorization decisions and leads review of annual compliance requirements related to preventative services. • Participates in various department and company-wide projects as needed.

Calista Corporation Regular JOB SUMMARY: The Benefits Analyst position will provide technical and analytical support to the Benefits Department in the delivery and accounting of company-sponsored retirement plans including 401(k) and Roth 401(k) plans, while ensuring benefits compliance with accordance with plan documents, Unions, Service Contracts, ACA, IRS, ERISA and DOL regulations. This position will have oversight of and responsibility to support the Company’s benefits accounting functions of auditing, funding and reconciling enrollments, premiums/deductions, deferral changes and monitoring eligibility, and contribution limits. This is a remote position. Work hours are based on Alaska Standard Time. ESSENTIAL FUNCTIONS: - Audit and reconcile plan enrollment and termination data. - Audit and reconcile deductions and contributions in CostPoint. - Audit and reconcile BEFs submitted to payroll. - Audit and reconcile payroll contributions against recordkeepers reports. - Prepare and/or audit check requests to be submitted to Accounts Payable for detail accuracy per A/P processes, including: Benefit vendor payment; Benefit claims payment; Union payments: pension, dues, H&W; Other necessary benefit-related payments. - Audit and reconcile FSA/HSA deductions to vendor upload files; oversee uploads are transmitted to vendor. - Work closely with GL Benefit Accountants and assists GL benefit reconciliations. - Develop and maintain workflows on processes and procedures for benefits HRIS. - Serve as Benefits Department POC/liaison with Finance Department regarding benefit related issues and pension audits. - Assist with employee enrollments, open enrollment, and benefit orientations. - Provide backup to other Benefit Department staff members. - Provide assistance to update and maintain benefit records and other documents in compliance with applicable rules and regulations. - Assist with annual 401(k) audits. - Assist with annual census and compliance testing. - Assist with employer True-Ups. - Assist with corrective actions related to failed testing’s, excess contributions, or operational errors. - Attend Trustee Meetings and prepare accurate meeting minutes. - Provide ongoing customer services with employees, vendors, recordkeeper and Union/SCA representatives. - Work in a constant state of alertness and in a safe manner. - Perform other duties as directed. SUPERVISORY FUNCTIONS: This position has no supervisory functions. KNOWLEDGE, SKILLS, & ABILITIES: - General knowledge of employee benefit and insurance plans, best practices, and state and federal compliance and the ability to learn and understand the Company’s benefits and employer sponsored 401k plans. - Knowledge of basic accounting and GL principles and practices. - General understanding of benefit deductions/deduction set-up. - Excellent organizational and time management skills with the ability to prioritize, multi-task, and confidentially process and maintain data with accuracy with minimal oversight. - Advanced computer skills, including proficiency in the Microsoft Office Suite with advanced Excel capabilities and the ability to learn additional software programs. - Excellent interpersonal skills to work effectively and cooperatively with all levels of management and staff. - Effective oral and technical written communication skills to effectively and clearly communicate complex information to others as well as to present information in front of a group. - Ability to process a high volume of data with accuracy and meet various deadlines. - Ability to perform work at a high level of accuracy and attention to detail. - Ability to enter data accurately into databases. - Ability to identify and resolve issues in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in-group problem solving situations; use reason even when dealing with emotional topics. - Active listening skills: attentiveness when listening to others to understand and ask appropriate questions. - Excellent analytical skills with the ability to evaluate data and consider decision impact across multiple areas. - Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions. MINIMUM QUALIFICATIONS: - Associates degree or equivalent from two-year College or technical school required in accounting- or Business-related discipline required; Bachelor’s degree preferred. - Minimum of five years’ experience administering Company-sponsored retirement and pension plans, representing employers with 2500+ headcount. - Minimum of five years’ experience working with multi-business lines, union collective bargaining agreements, Service Contract Act (SCA) strongly preferred. - Certified Employee Benefit Specialist Certification or PHR preferred. - Deltek Costpoint, WorkDay and HRIS system experience preferred. - Ability to pass drug, credit, and background screening. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

• Build and maintain dynamic cash flow models for acquisition and investment opportunities • Develop 5-year cash flow projections for existing portfolio assets • Support the preparation of investment committee memos, lender packages, and transaction summaries • Track loan covenants, including DSCR thresholds, reserve requirements, and reporting deadlines • Maintain and update a centralized covenant monitoring dashboard • Proactively identify and escalate potential compliance risks • Coordinate with property management and accounting teams to ensure timely and accurate reporting • Prepare monthly and quarterly asset performance reports, including variance analysis and risk insights • Support portfolio-level analytics such as concentration analysis, exposure mapping, and risk scoring • Assist in annual business plan reviews and strategic portfolio discussions • Analyze loan agreements, servicing standards, and lender requirements to identify key obligations • Summarize critical terms, covenants, and trigger events for internal stakeholders • Support compliance efforts related to lender inspections, audits, and annual reviews