• Designs and documents process automations that adhere to the principles of a well architected automation framework. • Collaborates with key business stakeholders on process automation, translating that into technical solutions across multiple automation technologies. • Creates and maintains automation architecture documentation including architectural diagrams, PDD, SDD, and runbooks. • Manages and maintains the automation environment including robots and the platform technologies associated. • Participates in full Software Development Lifecycle (SDLC). • Conducts automation code reviews to ensure USAP governance and standards are being followed. • Works directly with the Enterprise Architect and Senior Automation Developer to ensure that overall enterprise architecture governance and guidance is being followed at the automation development level. • Maintains knowledge and awareness on technology trends and advancements helping ensure that USAP automation development stays competitive and secure. • Other duties as assigned by management.

• Develop and maintain automated tests to help ensure high test coverage and fast feedback on defects • Continuously maintain and improve our test frameworks • Manage test strategy, product testing, and planning within your sprint team • Create testing-related documentation including test plans and test cases • Find and report bugs and track these to resolution in a timely manner • Collaborate with the Product team to provide valuable insight and input to help create impactful features • Provide clear test results to Development and Product teams to help manage project expectations/progress • Create and maintain security and performance tests • Develop deep expertise in the SmithRx products • Utilize AI tools like Playwright MCP, Claude, and Copilot to realize efficiencies in your daily work • Maintain and refine quality metrics to help track and communicate overall product health

• Lead technical implementation and architecture of enterprise automation solutions using N8N, Tray.ai, and AI platforms (MCP, Gemini Enterprise) • Design and develop complex integrations using APIs, webhooks, and agentic workflows for business process automation • Build and maintain monitoring systems, alerting mechanisms, and performance metrics for automated workflows • Provide technical leadership and mentoring to 2-3 automation engineers, including code reviews and best practices • Drive technical standards, architecture decisions, and serve as escalation point for complex challenges • Partner with stakeholders to identify, design, and implement automation opportunities across departments • Document and evangelize technical implementations and automation best practices • Track and report on automation metrics, including ROI, time savings, and error reduction

• Process and triage internal requests from JetBrains teams, from simple configuration requests to complex integrations with third-party tools. • Design, develop, test, and maintain YouTrack workflows and apps. • Help teams adopt best practices in YouTrack, setting up projects, fields, workflows, and automations. • Own and maintain the codebase of existing automation and workflow modules, improving quality, observability, and performance. • Gather requirements from teams, map their needs into YouTrack’s capabilities, propose architecture, and estimate trade-offs. • Regularly collaborate and communicate with the development team. • Contribute to internal documentation, templates, best practices, and training on how to use YouTrack.