• Lead the design and implementation of scalable, resilient cloud infrastructure across AWS, Azure, or GCP environments • Architect, build, and optimize CI/CD pipelines using tools such as Jenkins, GitLab CI, GitHub Actions, or Azure DevOps • Champion infrastructure-as-code practices using Terraform, Ansible, or similar automation tools • Design and manage containerized environments using Docker and orchestrate workloads with Kubernetes or managed Kubernetes services • Establish and enhance monitoring, logging, and observability platforms using tools such as Prometheus, Grafana, Datadog, or cloud-native monitoring solutions • Lead DevOps team members by providing technical guidance, mentorship, and performance support • Collaborate cross-functionally with engineering, security, and product teams to streamline release cycles and improve deployment reliability • Implement and enforce cloud security best practices, governance standards, and compliance requirements • Drive cloud cost optimization strategies and infrastructure efficiency initiatives • Promote a culture of automation, reliability, and continuous improvement across platform and engineering teams • Troubleshoot complex infrastructure and deployment issues, ensuring minimal disruption to business operations • Contribute to documentation, standards development, and long-term platform architecture strategy

• Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse. • Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud. • Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane, ClickHouse Core, etc) have monitoring and alerting in place to ensure timely detection and resolution of incidents. • Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers. • Continuously improve the reliability and performance of our ClickHouse services. • Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. • Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

• Define and evolve reliability standards for the SmarterDx platform, including SLIs, SLOs, and error budgets that align engineering work with customer impact. • Implement a “reliability” platform using Terraform and infrastructure-as-code best practices. • Enhance observability systems (metrics, logs, traces, alerting) to provide actionable insights and reduce mean time to detect (MTTD) and resolve (MTTR). • Lead incident response, drive blameless postmortems, and implement systemic improvements to prevent recurrence. • Reduce operational toil through automation, self-healing systems, and improved deployment and rollback mechanisms. • Provide production support for the SmarterDx platform, applying SRE principles to ensure availability, performance, and data durability. • Research,prototype, and advocate for new reliability practices, tooling, and architectural improvements across the engineering organization.

• Evaluate product designs and architectures against operational excellence standards for availability, security, performance, and cost optimization. • Partner with product development teams to proactively manage cloud capacity planning - anticipating growth and ensuring infrastructure meets performance and scalability requirements. • Plan, implement, and continuously improve a multi-account, multi-region AWS cloud platform with focus on scalability, reliability, performance, and high availability. • Design and maintain infrastructure automation using Terraform, CloudFormation, Ansible, and CI/CD pipelines (GitHub Actions, Atlantis) to accelerate deployments and reduce operational toil. • Develop and manage access control frameworks, implementing IAM policies, roles, and permission boundaries following least-privilege principles. • Implement and maintain observability for the cloud platform including monitoring, alerting, logging, and self-healing automation where applicable. • Document platform designs, operational runbooks, and troubleshooting procedures. • Provide 2nd and 3rd level support, liaise with network teams and third-party vendors for problem resolution, and participate in incident root cause analysis. • Contribute to cloud cost optimization efforts through right-sizing, reserved capacity planning, and resource lifecycle management.