This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for an Analytics Engineer to join our Technical Product Analytics team. Our group powers data-driven insights across our technical products and customer experiences. As an Analytics Engineer, you’ll be responsible for building and maintaining a data foundation that enables analysts, product managers, engineers, and growth teams to measure user behavior. The ideal candidate will have a passion for data mining, the ability to deliver complex data models, solve data problems, a strong technical background, and expertise in data visualization tools (PowerBI). Responsibilities - Data Architecture & Modeling: - Design, build, and maintain scalable dbt models and data marts supporting product analytics use cases across web, mobile, and agent-facing platforms. - Develop a unified data model integrating event data (Segment.io). - Implement clean metric logic (sessionization, funnels, conversions, retention) with clear definitions and metric lineage. - Pipeline Development & Governance: - Build and automate ELT pipelines (using dbt) feeding the product analytics warehouse (Redshift). - Enforce data quality through schema tests, assertions, and anomaly detection frameworks. - Maintain metadata and documentation to ensure transparency in the analytics layer. - Cross-Functional Collaboration: - Partner with engineering teams to define data contracts and ensure reliable event instrumentation across various products. - Work closely with analysts and product managers to translate business requirements into technical data models with reusable transformations. - Dashboard Development: - Build and maintain dynamic sales funnel dashboards (using PowerBI), providing real-time insights into lead progression, conversion rates, and KPIs. - Ownership of Analytics Areas: - Take ownership of key analytics areas, including multi-raters, aggregators, and customer behavior in the insurance sales funnel. - Technical Expertise: - Apply strong knowledge of SQL, Python, and data visualization to solve complex data problems. - Insurance Domain Knowledge: - Leverage understanding of the insurance industry to provide meaningful insights and guide product decisions, particularly in areas related to the insurance sales process. Qualifications - Bachelor’s degree in computer science, Mathematics, Statistics, Data Science, Business Analytics, or a related field. - Alternatively, an equivalent combination of education and/or experience in product analytics, data analysis, or a related discipline. - 5+ years of experience in data analytics, analytics engineering, data engineering. - 4+ years of experience in product analytics, focusing on user behavior, engagement metrics, and product performance analysis. - Proven track record of collaborating with product teams to establish measurement tools and processes. - Strong background in developing dashboards, reporting tools, building data models. Preferred - Experience in P&C insurance. Knowledge and Skills - Proficiency in SQL and Python for data analysis and building data pipelines. - Strong experience with data visualization tools (PowerBI) to create and maintain comprehensive dashboards. - Expertise in relational and non-relational databases and data sources. - Deep understanding of ETL/ELT processes and tools (e.g., dbt). - Advanced data skills with the ability to work with large structured and unstructured data sets. - Strong analytical and creative thinking, comfortable working in ambiguous situations. - Experience in managing and communicating data strategies and models to internal stakeholders. - Demonstrated expertise in data mining. - Solid experience with cloud-based advanced data and analytics environments. - Excellent problem-solving skills and critical thinking abilities. - Strong written and verbal communication skills, capable of effectively conveying complex information. - Ability to interact and collaborate with senior management and cross-functional teams. - Passion for data-driven decision-making and continuous improvement in analytics practices. - Demonstrate the company’s core values of integrity, customer focus, innovation, and collaboration. Benefits - Competitive compensation. - Flexibility to work from anywhere in the United States for most positions. - Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours). - Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus). - Medical, dental, vision, life, and pet insurance. - 401 (k) retirement savings plan with company match. - Engaging work environment. - Promotional opportunities. - Education assistance. - Professional and personal development opportunities. - Company recognition program. - Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more. Company Description At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Business Insurance (BI) Analytics Manager will support the National BI Analytics Leader in the execution of MMA’s analytics strategy to impact organizational efforts on increased client retention and growth. The BI Analytics Manager will be responsible for a small team of analysts and provide expert data analysis in supporting specific business goals and displays findings in simple, meaningful, and actionable formats consistent with the MMA brand. They will be involved in providing analytics advisory services to MMA’s colleagues and clients, the research of data and methods, and the development of new digital technologies. They will implement corresponding processes and deliverables and take responsibility and ownership for the accurate and timely production of reports and delivery. Analytics - Identifies trends in claims data through various analytical tools that can be improved through safety, claims management, risk transfer, or other risk management techniques. - Supports and strengthens negotiations with insurance underwriters. - Provides collateral support for clients. - Quantifies future loss expectations leveraging actuarial methodologies and statistical modeling. - Advises clients on insurance program options to select the optimal fit for their company based on benchmarking and loss modeling. - Enables clients to adequately and accurately budget for loss sensitive program adjustments. - Accompanies Producers, Account Executives and other team members as required to client meetings and presentations to explain analytical tools and results. - Supports research and development of new tools and deliverables as directed. - Partners with National Business Insurance teams on group initiatives. - Displays measurable results that we have created for clients. Execution of Client Service - Works with Producer and/or Account Executives, service teams, and other internal departments to plan, execute, and track customized service strategy for each client, designed to create measurable value and efficiencies in their businesses. - Addresses all RFPs, develops client presentations and formal proposals for related accounts in collaboration with account teams and risk practice colleagues. - Takes an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experience. - Manages time effectively to prioritize workload, client service requests, and service parameters on business processes. Thought Leadership - Operates as a technical expert in Analytics across the firm, providing analytical resources to account team staff and clients. - Collaborates with other regional analytics resources on best practices. - Assists in educational initiatives for account team staff to continue their development and keep current on analytical capabilities available. - Mentors and trains junior analytics colleagues. Qualifications - BS/BA in insurance & risk management, actuarial science, business administration, accounting, finance, economics, mathematics, statistics. - 10+ years of property & casualty insurance analytics experience. - General understanding of Property, Casualty, Cyber and Directors & Officers insurance risk transfer structures/deals. - Experience in interpreting actuarial methods and statistical modeling. - Proficiency in Microsoft Office Products, including Excel and PowerPoint. - Strong interpersonal and effective communication skills. Requirements - Property & Casualty underwriting experience with a focus on analytics (preferred). - Property & Casualty Actuarial experience (preferred). - Property & Casualty brokerage experience (preferred). Benefits - Generous time off, including personal and volunteering. - Tuition reimbursement and professional development opportunities. - Remote Work. - Charitable contribution match programs. - Stock purchase opportunities.

Role Overview The Senior Manager, Claims Analytics, leads the claims analytics function within the Implementation organization. This role is responsible for overseeing complex reimbursement and payment accuracy analyses, managing analysts, setting analytical standards, and partnering cross-functionally with GTM, Customer Success, Product, and Engineering teams to ensure successful client implementations. This role combines deep healthcare claims expertise with people leadership, strategic thinking, and operational execution to scale analytics capabilities and drive measurable financial outcomes for clients. Key Responsibilities Leadership & Strategy - Lead and mentor a team of Implementation Claims Analysts, setting priorities, performance expectations, and development plans. Define and standardize analytical methodologies, reporting frameworks, and best practices for claims and reimbursement analysis. - Partner with Implementation leadership to align analytics deliverables with client goals, timelines, and success metrics. - Act as a subject-matter expert in claims analytics for complex or high-visibility client implementations. Analytics & Execution - Oversee large-scale analysis of claims data related to charge capture, reimbursement, underpayment, overpayment, and payment accuracy. - Ensure the delivery of exception-driven, actionable insights that clearly identify systemic versus isolated issues. - Review and validate analytical outputs, ensuring accuracy, consistency, and clarity in reporting and client-facing deliverables. - Guide analyses related to: - Payor reimbursement behavior and trends - RVU productivity and payment alignment - Revenue cycle optimization opportunities - Financial performance to benchmarks, goals, and norms Cross-Functional Collaboration - Partner with GTM and Customer Success teams to support implementations, renewals, and expansion opportunities through analytics insights. - Collaborate with Product and Engineering teams to influence roadmap priorities based on claims analysis findings and client needs. - Serve as a senior analytics representative in client-facing discussions, executive readouts, and strategic reviews. Technical Oversight - Guide data ingestion and processing pipelines using SQL*Loader, Oracle, shell scripting, and cloud-based tools. - Oversee advanced analytics leveraging SQL, PL/SQL, Python, Scala, Spark, and AWS. - Ensure scalable, repeatable approaches to analyzing billions of claims records across clients. Required Qualifications - 8+ years of experience in healthcare claims analytics, payment accuracy, or reimbursement analysis. - Prior experience working with claims editing or payment accuracy vendors. - Strong expertise in medical coding, billing guidelines, and reimbursement methodologies. - Proven people leadership experience managing and developing analytics teams. - Advanced proficiency in SQL and experience working with large healthcare datasets. - Strong executive communication and presentation skills.\

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As Daily KPI Executive of Citadel Healthcare Management you will be liable to perform the following job duties: - KPI Monitoring & Reporting: Track and report Daily/weekly/monthly KPIs, specifically focusing on therapist utilization, claim denials, and client retention. - Operational Efficiency: Optimize the patient scheduling and intake process to minimize no-shows and reduce wait times for first appointments. - Revenue Cycle Management: Manage insurance verification, authorization tracking, and billing to keep days in A/R under 40 and clean claim rates above 90%. - Data-Driven Staff Support: Use productivity data to provide actionable insights for clinician caseload management and reduce burnout. - Patient Experience Management: Oversee patient satisfaction surveys and reputation management (reviews) to improve client retention. Qualifications - 1+ years in healthcare management, specifically within behavioral health, mental health, or substance use disorder clinics. - Strong proficiency in EHR platforms and data analytics tools e.g Excel with complex formulas. - Deep understanding of insurance billing, specifically Medicaid/Medicare and major commercial payers. - Bachelor’s degree. - Behavioral Characteristics: Analytical, proactive, and patient-centric. Benefits - Provident Fund - Leave Encashment - Gratuity - Health Insurance - Inflation Bonus - Housing Allowance - Patient seen Bonus - Eid Bonus Company Description Citadel Healthcare Management (PVT) LTD. provides healthcare management services for practices across North America. Our dedicated team supports a wide range of medical administration tasks, working collaboratively across multiple disciplines. Our mission is to offer employees meaningful opportunities to apply their expertise, grow in their careers, and contribute to the organization’s ongoing success. We are committed to creating a workplace where employees feel valued, supported, and motivated. By fostering a collaborative and engaging environment, we ensure that every contribution is recognized and appreciated. At Citadel, diversity and inclusion are at the heart of our culture. We welcome individuals from all backgrounds—regardless of gender, ethnicity, age, religion, lifestyle, or disability—and embrace the unique perspectives and experiences they bring. Through teamwork, innovation, and continuous professional development, we empower our employees to thrive and drive progress within the organization.