• Monitor overall document quality to ensure adherence to client-specific and internal standards • Review linguistic content to verify grammatical accuracy and appropriate terminology • Check formatting and layout to ensure documents follow template specifications • Suggest process improvements and participate in root-cause analysis • Collaborate with team members to communicate findings and escalate quality concerns

• Deliver high-quality, evidence-based asynchronous and synchronous virtual care. • Review comprehensive patient intake information, including medical history, medication lists, and patient-submitted photos, to ensure safe and appropriate prescribing decisions​. • Conduct thorough clinical assessments aligned with Wheel clinical guidelines, utilizing clinical snippets and workflows to tailor education and treatment plans​. • Prescribe medications responsibly, ensuring alignment with patient eligibility, formulary guidance, and safety parameters such as blood pressure ranges, contraindicated medications, and clinical red flags. • Document each patient encounter using a complete and structured SOAP note, including rationale for prescribing or referring, patient counseling, and follow-up recommendations​. • Engage in clear and compassionate communication with patients through secure messaging or live video visits, maintaining a professional and supportive web-side manner​. • Refer patients to in-person care when clinical guidelines are not met, documenting rationale and providing clear patient instructions​. • Maintain compliance with quality assurance standards, incorporating feedback from periodic chart audits and actively participating in continuous improvement efforts​. • Escalate urgent clinical concerns such as suicidal ideation or harassment according to platform protocols, ensuring patient safety and clinician protection​. • Collaborate with Wheel’s clinical operations team for onboarding, platform support, and guideline updates to ensure consistent, high-quality care delivery.

• Assist clients in securing their benefits • Provide exceptional customer service • Collaborate with team members to achieve goals

• Conduct cathodic protection surveys, repairs and installations • Perform regulatory-driven cathodic protection surveys and maintenance to ensure compliance • Test and troubleshoot cathodic protection systems and equipment • Utilize software to record, monitor, and evaluate cathodic protection and atmospheric corrosion data