• Support the development and management of a portfolio of strategic relationships with key online service providers (social networks, registrars, hosting platforms, and other relevant providers) to enhance ZeroFox’s disruption and takedown capabilities • Execute day-to-day partnership operations, including managing partner communications, tracking SLAs, and resolving escalations related to takedowns and digital risk remediation • Assist in developing and refining workflows and processes that improve the efficiency and speed of scam, impersonation, and brand infringement remediation • Serve as a point of contact for partner-related operational issues and escalations, coordinating with internal teams to drive resolution • Collaborate with Product and Engineering teams to surface partner feedback, document integration requirements, and support the incorporation of partner capabilities into the ZeroFox platform • Monitor and report on key partnership metrics, including takedown success rates, response times, and partner engagement • Stay current on industry trends, regulatory developments, and best practices in trust and safety, content moderation, and online abuse • Support the negotiation and ongoing management of partner agreements and operational frameworks

• Support the development and management of a portfolio of strategic relationships with key online service providers (social networks, registrars, hosting platforms, and other relevant providers) to enhance ZeroFox’s disruption and takedown capabilities • Execute day-to-day partnership operations, including managing partner communications, tracking SLAs, and resolving escalations related to takedowns and digital risk remediation • Assist in developing and refining workflows and processes that improve the efficiency and speed of scam, impersonation, and brand infringement remediation • Serve as a point of contact for partner-related operational issues and escalations, coordinating with internal teams to drive resolution • Collaborate with Product and Engineering teams to surface partner feedback, document integration requirements, and support the incorporation of partner capabilities into the ZeroFox platform • Monitor and report on key partnership metrics, including takedown success rates, response times, and partner engagement • Stay current on industry trends, regulatory developments, and best practices in trust and safety, content moderation, and online abuse • Support the negotiation and ongoing management of partner agreements and operational frameworks

Role Description As Director of Partner Acquisition, you are LINK’s tip of the spear. Your job is to find, pursue, and close new partner relationships – primarily financial institutions (banks, credit unions), and secondarily advisors (financial, benefits, insurance) and technology providers (adjacent fintech, HRIS) – that license LINK’s platform and bring it to their clients. This is a business development and deal-closing role. You will be directly responsible for generating new Annual Recurring Revenue (ARR) and implementation revenue by selling LINK’s technology into prospective licensees. The successful candidate must be based in Toronto/GTA (Canada's financial centre), but will have the flexibility of working remotely in that area. If you’re a hunter who gets energy from building pipeline and signing deals that move an entire market, keep reading. What You’ll Do - Win New Partners - Own the full partner sales cycle from first conversation to signed agreement, with a relentless focus on closing deals that generate ARR and implementation revenue. - Proactively source and qualify partnership opportunities – prioritizing financial institutions, then advisors and technology providers – to build a continuously growing pipeline of high-value prospects. - Leverage market insights, industry events, and your personal network to open doors at target organizations. - Develop and execute scalable outbound strategies to penetrate new segments and expand LINK’s partner ecosystem across North America and into international markets. - Grow Within Existing Partners - Map large partner organizations to identify new lines of business, divisions, and channels where LINK can expand – for example, landing through a bank’s commercial arm and growing into their wealth advisory or benefits divisions. - Build and execute land-and-expand strategies that turn a single point of entry into a multi-division relationship, driving incremental ARR and implementation revenue. - Develop internal champions within partner organizations who advocate for LINK’s adoption across additional business units. - Negotiate and Structure Deals - Lead negotiations on partnership agreements, commercial terms, and revenue-sharing structures that maximize value for LINK and the partner. - Build compelling business cases and proposals that articulate LINK’s value proposition to prospective partners in their language. - Drive urgency and momentum in the deal cycle to compress time-to-close. - Collaborate Internally - Work closely with the CRO on pipeline strategy, sales planning, and alignment of partner acquisition efforts with LINK’s broader revenue goals. - Leverage the CEO and executive leadership to open senior-level doors and strengthen LINK’s credibility in strategic deal cycles. - Hand off closed partnerships to the VP of Client Success for seamless onboarding and activation of new clients acquired through partner channels. - Work cross-functionally with revenue operations, marketing, and product to optimize go-to-market strategies and accelerate deal flow. Qualifications - A proven track record of sourcing, negotiating, and closing partnership deals that directly drive ARR and implementation revenue. - Demonstrable success selling SaaS technology into financial institutions, advisors, or technology providers. - Experience in fintech and the workplace savings space is required. - Experience in a fast-scaling B2B SaaS organization is required. - Strong tech-enabled sales chops with expertise in tools like HubSpot, Fathom, and Claude AI, and an affinity for pushing sales technology to its limits. - Familiarity with sales methodologies such as MEDDIC, ensuring a structured and disciplined approach to pipeline management and deal execution. - Exceptional negotiation skills and the ability to build trust, create urgency, and influence decision-makers at every level of a partner organization. - Experience working cross-functionally in a dynamic, fast-paced environment to drive strategic outcomes. - Familiarity with Traction EOS is considered an asset. Who You Are - A hunter. You’re energized by prospecting, building pipeline, and closing new business with partners. - A strategic thinker who can spot high-value partner opportunities across segments and translate them into actionable, scalable plans. - Highly competitive and results-driven, with a bias for action and a track record of exceeding targets. - Entrepreneurial and resourceful – capable of navigating complex deal cycles with creativity and resilience. - A strong communicator who can craft persuasive narratives and present confidently to senior partner stakeholders. - Detail-oriented with strong organizational and time management capabilities. Benefits - This is a high-upside role designed for someone who is a proven closer. - If you thrive on winning new business, building impactful relationships with partners, and driving strategic growth at a company that’s actively expanding internationally, we want to hear from you. - The role has an OTE of $250,000-$300,000 made up of base salary, performance-based compensation and company stock/equity.

• Build and maintain strong, strategic relationships with C-level customers, focusing on the Government segment. • Understand customer needs and deliver solutions that maximise value. • Drive customer success through proactive engagement, retention strategies, and growth initiatives. • Ensure adoption of Caseware's evolving suite of cloud solutions. • Engage in new & additional business activities including upsell, cross-sell, and migration. • Optimize customer retention & satisfaction. • Drive revenue growth (Net of CPI). • Engage in account coverage and customer engagement strategies. • Manage revenue-related inquiries and drive outbound engagement for growth.