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NightOwl Consulting

Connecting Companies With World-Class Talent.

Marketing Operator, Program Coordinator

MarketingMarketingFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

88 days ago

Salary

₱55K - ₱70K / month

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Marketing Operator, Program Coordinator

NightOwl Consulting

• Translate strategic direction from the VP into defined epics, milestones, timelines, and acceptance criteria. • Architect, administer, and maintain ClickUp as the operating system for the Marketing organization, including dashboards, automations, templates, and governance standards. • Run the marketing operating cadence, including planning sessions, stand-ups, risk reviews, dependency reviews, and retrospectives. • Enforce intake processes and scope discipline; escalate bypasses or unsanctioned work within established timelines. • Proactively identify risks, blockers, and dependencies; document context and provide recommended next steps during escalations. • Hold cross-functional owners accountable to documented commitments with professionalism and consistency. • Drive cross-team delivery for CRM rollout, website rebuild, marketing automation, corporate communications, and major events. • Maintain decision logs, risk logs, documentation standards, briefs, and program runbooks. • Develop and maintain resource and capacity planning views, including RACI documentation and workload rebalancing recommendations. • Coordinate with external vendors regarding deliverables, timelines, acceptance criteria, and performance tracking. • Communicate clearly, professionally, and promptly via phone and email with internal staff, clients, and external partners. • Work in a proactive manner and adapt to changing priorities; independently recognize and escalate issues to prevent delays. • Consistently perform all duties in a high-volume, deadline-driven environment while working both independently and collaborating effectively with team members.

Job Requirements

  • Required education: Bachelor’s degree in Business, Marketing, Communications, or related field; or equivalent experience.
  • Required/Preferred license or certifications: ClickUp Certification (required within 60 days if not already certified).
  • Five to eight+ years’ program or project management experience in a marketing or marketing-adjacent environment.
  • Proven experience building and operating execution systems, not solely coordinating task completion.
  • Demonstrated experience delivering complex initiatives such as CRM rollouts, website rebuilds, marketing automation programs, corporate communications, or major events.
  • Proficiency in Microsoft Office: Word, Excel, Outlook, Collaborative Messaging (Teams).
  • Other software platform experience: ClickUp (advanced administration), CRM platforms (e.g., Salesforce/Jungo, Total Expert), marketing automation platforms (e.g., Act-On), and related MarTech tools preferred.
  • Proven experience in complex problem-solving and analytical skills, including tracking cycle time, throughput, and performance metrics.
  • Proven ability to work independently and in cross-functional team settings.
  • Proven experience with detail-oriented, organized work and the ability to prioritize effectively in deadline-driven environments.
  • Demonstrated ability to communicate clearly and professionally in written and verbal formats, including executive-level status reporting and escalation.
  • Proven dependability, self-motivation, accountability mindset, and adaptability in evolving operational environments.

Benefits

  • Above market salary
  • HMO on Day 1 for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • 1,000 PHP De Minimis
  • Equipment and software provided

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