Job Description Summary As an Online Listing Coordinator working for Taylor Morrison you will assist the Online Listing Mangers with managing all Online Listing and Website related activities in an efficient and effective manner by providing analytical, organizational and coordination support. This role is critical to the customer experience which starts online for more than 80% of our customers and is a key to ensure the customer continues their home buying journey from the online resources transferring to our internet home consultant and community sales consultants. Job Details We trust that as an Internet Sales Listing Coordinator you will: (responsibilities) - Assist OLMs with all MLS and Website listing efforts for the assigned area - Assist OLM’s with all MLS listings for all Taylor Morrison communities within a Region to include: - List all showcase homes on MLS. To include terminating and relisting of showcase homes as necessary due to increased DOM - List showcase homes on the MLS for comp purposes - Create meaningful home descriptions for showcase homes incorporating their unique selling features - Upload and add photo descriptions to all showcase home photography - Price and status updates - Communicate with Sales Team to ensure accuracy of listings - Schedule open houses - Close out homes with pertinent information within required time period - Upload floor plans and necessary/required documents when deemed appropriate - Upload Virtual Tours - Ensure HOA dues and tax information is accurate - Engage in all company policies, such as blueprint copyright, etc. - Assist OLM’s with all website listings for all Taylor Morrison communities within a Region to include: - List all showcase homes on website - Update and assist with all website information with all site sources that pertain to showcase homes - Price and status updates - Creating meaningful home descriptions for showcase homes incorporating their unique selling features - Upload and distribute all showcase home photography, videos and virtual tours to Sales Team - Assist with other projects as needed - Stay current on all MLS Rules and Regulations - You are willing to perform other duties as assigned What you will need: (competencies, behaviors & attributes) - Detail-Oriented - Dependable/Consistent - Ethics & Integrity - Open Minded - Persistence - Resilient - Sense of Urgency About you: - 2-5 years of real estate or administrative experience (both New Home Sales Experience & General Real Estate Experience Preferred but Not Required) - Rotating weekend coverage required - You are proficient in all Microsoft Office Applications as well as have savvy computer skills - You are strong in both oral and written communication skills as well as having strong organization skills - You are very organized and good at documentation - You are customer service oriented and believe the customer is our number one priority - You understand the need to be flexible and prioritize tasks in order to meet deadlines FLSA Status: Non-Exempt Will have responsibilities such as: - This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions: Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. - Report to Division/Corporate Office/Community daily and adhere to schedule - Ability to access, input, and retrieve information from a computer and/or electronic device - Ability to have face to face conversations with customers, co-workers and higher level manager - Ability to sit or stand for long periods of time and move around work environment as needed - Ability to operate a motor vehicle if applicable - Comply with company policies and procedure Physical Demands: - Must be able to able to remain in a stationary position up to 50% of the time - The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds *Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. Benefits of Working With Taylor Morrison We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include: - Competitive Compensation - Health Care - Medical/Dental/Visio​​n/Prescription​​ Drug Coverage - 401(k) with Company Matching Contributions - Flexible Spending Accounts - Disability Programs - Employee & Dependent Life Insurance - Vacation & Company Holidays - Tuition Reimbursement - Employee Home Purchase Rebate Program - Home Mortgage Program - Employee Assistance Program (EAP)

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Services 204 Pay Range: $18.79 - $27.25 Job Description The WGU Clinical and Field Experience Assistant is a significant member of the Clinical Experience Department whose work has direct impact on team objectives and initiatives. The Assistant must have outstanding organization, time management and communication skills with the ability to adapt in a fast-paced environment. As an individual contributor, the Assistant is responsible for facilitating, documenting, and communicating placement efforts, compliance requirements, and affiliation agreement progress with students and internal/external stakeholders. The Clinical and Field Experience Assistant receives general direction from the immediate manager while taking initiative and using independent judgment within standard assignments. Essential Functions and Responsibilities: - Collaborates with students, WGU personnel, and outside professionals regarding placement, compliance, and/or outreach efforts. - Collaborates with external and internal stakeholders to negotiate and secure partnerships with external health facilities and academic settings – as applicable. - Communicates with students and stakeholders to set clear expectations of the placement and onboarding process, compliance requirements, and affiliation agreements while providing updates throughout the process. - Understands placement guidelines/policies and is able to support students in adhering to the policies – as applicable. - Assists students with navigating the requirements needed to be cleared for placement – as applicable. - Communicates via email, meetings and phone calls; cold calling partners or other stakeholders may occasionally be necessary. - Exhibits professional conduct, interaction, and communication as a representative of the company and the department. - Work in a student relations management system. - Collaborates with legal counsel to assure all contracts with sites are current and appropriate – as applicable. - Ability to do extensive research online of new sites both academic and health facilities – as applicable. - Initiates and maintains contracts between WGU and health facility sites – as applicable. - Performs other related duties as assigned. Knowledge, Skill and Abilities: Strong organizational skills. - Highly attentive to detail. - Sound decision making and problem-solving skills. - Strong written and verbal communication skills. - Must be able to work well under stress and meet deadlines. - Ability to work well within a team. - Capacity for self-motivation and working independently. - Ability to form and maintain partnerships. - Ability to provide excellent customer services with all WGU staff, students, and stakeholders. - Ability to provide accurate information and high-quality results. - Ability to adapt to change. - Mastery of basic computer skills. - Aptitude for learning new technology. - Basic knowledge of contracts and/or medical terminology. Job Qualifications: Minimum Qualifications: - Highschool Diploma or GED - Requires one (1) or more years of experience with Microsoft Office and/or Adobe products. - Requires one (1) year of experience in an administrative or support role Preferred Qualifications: - Associates degree or enrolled in a degree program. - Experience with one or more of the following: clinical placement/scheduling, compliance, affiliation agreements, memorandums of understanding (MOUs), and/or related WGU experience. - Experience with Salesforce. - Experience working in higher education. Physical Requirements: - Prolonged periods sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. Working Conditions: - This is a Full-Time remote role, Monday through Friday during regular business hours. - 20% travel may be required #LI-Remote #LI-TT1 This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

• Provide direct day-to-day administrative assistance, handling internal support tasks, follow-up items, and ongoing coordination so sales efforts can remain the primary focus. • Call manufacturers and communicate through manufacturer portals to obtain order updates, request information, confirm details, and follow through on outstanding items in a professional and timely manner. • Monitor tracking for orders, retrieve shipment updates from portals or by phone/email, and keep records organized so customers and internal stakeholders receive accurate status information. • Pull spec sheets, invoices, pricing details, and other requested documentation from websites, portals, and internal Excel workbooks for customer and sales support needs. • Retrieve customer pricing from existing systems, portals, and Excel files, and assist with gathering product and order information needed for quotes, customer conversations, and internal follow-up. • Organize materials needed for presentations, coordinate lunches for customer-facing presentations using the provided payment method, and prepare all necessary supporting information in advance.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Patient Experience Specialist serves as a visible champion for patient experience by combining strong communication skills, data analysis, and patient-centered engagement to drive continuous organizational improvement. The role monitors patient feedback, identifies key opportunities, and supports DCA practices with review management and online reputation efforts. This position partners with directors, senior leaders, and staff to evaluate progress, address barriers, and achieve targeted outcomes. Responsibilities - Patient Satisfaction Strategy & Program - Respond promptly to patient inquiries via phone, email, and online platforms, providing accurate, professional, and resolution-focused communication. - Support implementation of patient satisfaction and quality improvement initiatives by gathering data, identifying trends, and contributing recommendations. - Participate in quality and performance meetings, presenting findings and supporting continuous improvement efforts. - Reputation and Feedback Analytics - Monitor and respond to patient surveys, online reviews, and third-party inquiries (e.g., BBB and consumer agencies), ensuring timely and professional engagement. - Document interactions within the reputation platform and follow established processes to maintain compliance and consistency. - Identify patterns in patient feedback and escalate systemic concerns to leadership when appropriate. - Patient Advocacy, Retention and Service Recovery - Proactively contact patients to address concerns, facilitate service recovery, and rebuild trust following negative experiences. - Serve as a liaison between patients and practice teams to ensure timely, fair, and solution-oriented resolutions. - Support patient retention efforts by strengthening communication touchpoints and identifying opportunities to prevent patient attrition. - Patient Retention & Experience Optimization - Conduct outbound patient outreach to gather feedback, clarify concerns, and reinforce positive engagement with the practice. - Partner with operational leaders to ensure follow-through on service recovery plans and retention strategies. - Assist in initiatives designed to increase survey participation and online review volume. - Program Growth and Innovation - Participate in and contribute to patient experience initiatives that align with evolving organizational priorities, helping to drive continuous improvement in operations and patient-centered care, and customer service. - Comply with department policies and procedures. - Perform administrative duties as needed. Work Environment - Remote position in a professional home office environment. - Primarily computer-based work routinely uses standard office equipment such as computers, phones, printers. - Frequent collaboration with cross-functional teams including Marketing, Operations, Finance, Learning and Development and Executive Leadership. Physical Demands - Extended periods of sitting and working from a computer. - This position requires the ability to occasionally lift products and supplies, up to 20 pounds. - Occasional travel may require standing, walking, and on-site engagement. Competencies - Job Knowledge – Knowledge of current objectives, practices, trends, and information affecting his/her role. - Technical Knowledge – Has sufficient command of technology used to perform majority of projects assigned. - Quality of Work – Consistently produce acceptable quality work and only requires a reasonable amount of supervision. - Initiative – Demonstrates a strong work ethic. Takes the appropriate risks and focuses on outcomes. Needs only a reasonable level of supervision. Flexibility and willingness to step out of comfort zone to support team. - Communication – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Demonstrates effective listening skills. Focuses on content. Is thoughtful and articulate when speaking with others. - Customer Service – Is attentive and responsive to the needs of others. Handles difficult situations with patience, tact and grace. Accurately identifies and anticipates needs. Flexible in making adjustments in service delivery. - Dependability – Consistently completes tasks on time and with little assistance from others on team. Responsibilities, commitments and projects meet expectations of department. - Accountability – Holds self and others accountable to meet commitments. Intervenes to address and resolve issues in work product of department. - Manages Complexity – Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems. Acquires data from multiple and diverse sources when solving problems. Evaluates pros and cons, risks and benefits of different solution options. Qualifications - High School Diploma or equivalent required. - Bachelor’s Degree in Business, Hospitality, Healthcare, or equivalent professional experience strongly preferred. - Dental office experience required. - Excellent computer skills. - Experience in communication, customer service, healthcare operations. - Ability to manage complex situations with professionalism and discretion. - Ability to handle sensitive and confidential matters appropriately. - Ability to navigate internet-based websites and engagement platforms. - Flexible, ability to multi-task and work with changing priorities and deadlines. - Must be able to work independently and value a team environment. - Problem-solving and critical thinking skills. - Attentive to detail and ability to perform assignments while following company mission, policies and procedures. - Ability to embrace and contribute to the company’s values.