• Supporting the operations and management of courier/parcel vendor services for Omnicare and Coram business units • Responsible for courier/parcel service from pharmacies to customer infusion sites and long term care facilities • Assisting the CVS Procurement Team with transportation courier service RFPs, negotiations, contract development and expense inputs • Serve as a departmental liaison between various business partners and operations management regarding courier service needs • Maintain correct item pricing, vendor, and store alignment in the DSD tool • Document and communicate DSD system and Vendor Portal utilization guidelines and best practices • Research and resolve within SLA stores’ DSD item related Help Desk Calls • Deliver insights and recommendations based on data analysis • Analyze category and item performance, zone structure, and duplicate entries • Collaborate with internal, cross-functional business partners to onboard and support utilization of DSD processes related to Small PO, SBT, ASN receiving, and DSD Credit final disposition programs • Construct and present data to support recommendations to business partners such as Category Managers

• Develops complex media strategy, planning, execution and reporting for clients across all media channels and platforms • Create media schedules and plans that integrate and support overarching program/client goals with media goals • Monitor the media marketplace to stay abreast of trends, identify opportunities and emerging issues, and understand new technologies and consumer reaction • Conducts large scale research to create customized strategic media plans across various objectives, audiences, budgets, geos, targeting, etc. • Oversee all media vendor relationships, media negotiations, and contractual agreements, partnering with other managers as needed • Present media plans and strategies for internal and external stakeholders to gain buy-in and support • Build relationships with media vendors; negotiate the best possible rates to maximize campaign value • Monitor media campaigns, implement strategic and informed optimizations for increased performance • Develop, track and report media success metrics • Building and maintaining online dashboards.

• Take ownership of enhancing our security posture and protecting MDLZ infrastructure • Be adept at technical writing. Capable of communicating with both technical and nontechnical stakeholders across all levels including C-suite with ability to scope, tailor, and triage information shared to the roles and business priorities of audiences • Develop and execute comprehensive containment, eradication, and recovery strategies, prioritizing business continuity and minimizing disruption to business processes • Coordinate response activities with incident response teams, internal stakeholders, and external partners • Follow established and best-practice incident response procedures while iterating as necessary for novel events • Collaborate closely with a wide range of technical and non-technical teams across business functions and geographies • Effectively scope, tailor, and triage incident information for diverse audiences, including C-suite executives, providing clear, concise, and timely updates • Perform in-depth malware analysis, network forensics, log analysis, and reverse engineering to identify root causes, establish timelines, and uncover Indicators of Compromise (IOCs) and Tactics, Techniques, and Procedures (TTPs) both independently and in partnership with security, technology, and business roles • Contribute significantly to the continuous review, refinement, and expansion of incident response playbooks, runbooks, and Standard Operating Procedures (SOPs), aligning them with industry best practices (e.g., NIST, MITRE) and our unique global context • Embody a passion for growth and drive for continuous learning • Act as a coach and mentor to other analysts, elevating skills and contributing to overall uplift of our global cybersecurity capabilities • Provide technical training sessions to various MDLZ global teams • Perform "lessons learned" reviews for significant incidents, identifying systemic weaknesses and driving recommendations for security control improvements, architectural enhancements, and organizational changes to prevent recurrence

• Portfolio Analytics & Systemic Risk Identification • Conduct quantitative and qualitative analysis across the entire special assets portfolio to identify trends, patterns, and early warning indicators of credit deterioration • Develop and maintain analytical dashboards and reporting tools that track key portfolio metrics including default rates, loss severity, geographic concentrations, and product-level performance • Perform cohort analysis comparing loan vintage performance to identify underwriting quality shifts over time • Analyze correlation between origination characteristics (LTV, FICO, property type, sponsor experience, market) and subsequent default outcomes • Prepare recurring portfolio performance reports for senior management with data-driven insights and recommendations • Present analytical findings to the Special Assets Committee, Underwriting, and executive leadership • Vendor Performance Management & Quality Assurance • Monitor and evaluate default supporting vendor performance (onshore/offshore) in executing default monitoring, collateral tracking, and portfolio surveillance activities against established service level agreements (SLAs) and quality standards • Recommend optimization strategies based on performance data analysis to improve vendor effectiveness and efficiency • Review work product quality from vendor teams including property inspection reports, collateral valuation summaries, borrower contact documentation, and timeline tracking • Conduct data quality audits on vendor-supplied information to identify accuracy issues, missing data, reporting delays, or inconsistencies requiring remediation • Analyze vendor efficiency metrics including turnaround times, error rates, escalation frequency, and cost metrics to benchmark performance against expectations • Identify process gaps and training needs within offshore/liquidation operations and recommend specific procedural improvements, enhanced controls, or workflow modifications • Develop performance scorecards that objectively measure vendor contributions to portfolio outcomes including early detection rates, valuation accuracy, and documentation completeness • Collaborate with vendor team leadership to communicate performance findings, implement corrective action plans, and verify improvement outcomes • Recommend vendor management changes including scope adjustments, resource reallocation, contract modifications, or alternative vendor evaluation when performance gaps persist • Document vendor performance trends for senior management review and contract renewal decisions • Serve as quality control bridge between offshore operational teams and internal Special Assets leadership to ensure consistent standards • Underwriting Quality & Process Improvement Analysis • Conduct comprehensive post-mortem analysis on defaulted loans to reverse-engineer underwriting decisions and identify policy gaps or exceptions that contributed to loss • Evaluate whether defaults resulted from operational deficiencies, policy violations, exception approvals, documentation weaknesses, or external market factors • Collaborate with Underwriting leadership to translate analytical findings into specific policy recommendations, enhanced controls, or training needs • Assess effectiveness of risk mitigation structures (guarantees, reserves, cross-collateralization) in actual default scenarios • Document case studies of both successful and unsuccessful credit decisions to inform underwriting and operations training programs • Track and report on adherence to policy over time and correlation to portfolio performance • Identify emerging market risks or product vulnerabilities requiring policy adjustments • Loss Mitigation Program Effectiveness Analysis • Evaluate loss mitigation program performance by analyzing outcomes across different workout strategies including loan modifications, forbearance agreements, repayment plans, deed-in-lieu arrangements, and short sales • Compare recovery rates and loss severity across mitigation approaches to identify which strategies yield optimal outcomes under specific borrower and collateral profiles • Analyze time-to-resolution metrics for different loss mitigation pathways to assess efficiency and identify bottlenecks or process delays • Track and report on borrower re-default rates following various workout structures to measure program sustainability and effectiveness • Conduct cost-benefit analysis of loss mitigation alternatives versus foreclosure to quantify the economic value of workout programs • Assess consistency in loss mitigation decision-making by comparing similar files with different outcomes to identify subjective bias or policy interpretation gaps • Evaluate whether loss mitigation eligibility criteria are appropriately calibrated by analyzing borrower profiles that succeeded versus failed in workout programs • Recommend program enhancements based on empirical data including revised qualifying criteria, modified workout terms, or new resolution alternatives • Benchmark company loss mitigation performance against industry standards and peer lenders to identify competitive advantages or gaps • Quantify the financial impact of loss mitigation programs on portfolio-level recovery rates and investor returns • Valuation Analysis & Market Intelligence • Analyze valuation assessment quality and accuracy by comparing origination valuations to subsequent market performance and distressed sale outcomes • Evaluate valuation performance and identify systematic over-valuation or under-valuation trends • Research and report on local market dynamics affecting collateral values including new construction supply, absorption rates, price trends, and regulatory changes • Build and maintain databases of comparable sales, market trends, and construction cost benchmarks to support valuation reasonability assessments • Assess the accuracy of as-is (AIV) and as-repaired value (ARV) projections relative to actual market outcomes • Provide market intelligence reports to Underwriting and Portfolio Management teams • Cross-Functional Collaboration & Special Projects • Serve as an analytical resource to Special Assets management for resolution strategy evaluation when requested • Participate in system implementation projects related to portfolio monitoring and reporting infrastructure • Support ad-hoc analysis requests from executive leadership, Risk Management, and Underwriting teams • Contribute to the development of automated reporting solutions and business intelligence tools