• Own onboarding and off-boarding for the global Support team members across multiple time zones. • Oversee payroll coordination, HRIS data integrity, and compliance across EOR (Employer of Record) environments. • Serve as primary People Team partner for the Support org, ensuring consistent communication, documentation, and employee experience. • Manage employee relations matters in partnership with People Leadership, escalating effectively when needed. • Support contract updates and compliance in collaboration with our EOR, as well as our in-house legal and finance partners. • Run performance cycles, including building manager pre-work, tracking milestones, and supporting employees through the process. • Translate Givebutter’s People programs (performance, engagement, career frameworks, leadership principles) into operational processes suitable for globally dispersed teams. • Ensure Value alignment across regions while honoring country-specific norms and expectations. • Serve as the point of contact for our EOR partners, ensuring seamless operations across Asia and Latin/South America. • Maintain consistency in policy interpretation, documentation, and employee support across the U.S., Philippines, Puerto Rico, Mexico, and future locations. • Partner with Support Leadership on headcount forecasting, workforce planning, and international staffing needs. • Own posting, scheduling, and resume review for all Support roles. • Partner with hiring managers to design efficient interview processes and ensure a high-quality candidate experience. • Keep pipelines organized, well-documented, and moving quickly, with an emphasis on clarity and speed during high-volume hiring cycles.

• Independently manage collaborator inquiries across multiple CX operational topics. • Apply intake, triage, and escalation workflows accurately and consistently. • Identify recurring issues and surface trends to support operational improvements. • Execute CX operational processes across the collaborator lifecycle with minimal supervision. • Support implementation of new workflows, tools, or service standards. • Maintain accurate HRIS records and perform routine data quality checks. • Support audit preparation by gathering documentation and correcting discrepancies. • Execute processes in compliance with policy and regulatory requirements. • Identify potential risks and escalate appropriately. • Other duties as assigned to support Collaborator Experience operations

(HYBRID: 2 days from the Warsaw office) Capco, a leading global management and technology consultancy firm, is seeking a highly motivated and experienced Talent Acquisition Specialist to join our dynamic team. As a Talent Acquisition Specialist at Capco Poland, you will be instrumental in sourcing and attracting top talent for IT and business consulting roles to support our diverse projects and drive success for our clients in the financial services industry. If you are a results-oriented Talent Acquisition Specialist with a passion for recruiting exceptional talent in IT and business consulting, and thrive in a fast-paced and transformation environment, we encourage you to join Capco's inclusive and forward-thinking team. Together, let's shape the future of financial services consultancy by attracting top-notch IT and business consulting professionals. Apply now and contribute to the success of Capco's mission to deliver innovative solutions and drive positive change in the industry. KEY RESPONSIBILITIES: - Talent Acquisition: Employ proactive and strategic sourcing techniques to identify and engage top-tier candidates for IT and business consulting roles, from various channels, including industry-specific job boards, social media platforms, networking events, and referrals - Candidate Evaluation: Conduct comprehensive interviews and assessments to evaluate candidates' technical expertise, business acumen, and cultural fit with Capco's values and client requirements - Client Engagement: Collaborate closely with our IT and business consulting teams to understand their specific project needs, ensuring alignment between talent acquisition strategies and project objectives - Relationship Building: Establish and nurture strong relationships with clients, hiring managers and candidates in the IT and business consulting space, serving as a trusted advisor and primary point of contact throughout the recruitment process - Market Insight: Stay informed about the latest trends and developments in IT and business consulting talent landscapes to optimize recruitment strategies and attract high-calibre candidates - Candidate Experience: Oversee the candidate journey for IT and business consulting roles, providing seamless and positive experiences throughout the recruitment process, from initial contact to onboarding - Performance Metrics: Track and analyse key recruitment metrics for IT and business consulting roles to measure the effectiveness of talent acquisition efforts and implement continuous improvements. - Compliance and Ethics: Ensure all recruitment practices adhere to Capco's ethical standards and comply with relevant laws and regulations KEY SKILLS & QUALIFICATIONS: - Experience: Proven track record as a Recruitment Consultant in the financial services industry or related fields, with a strong understanding of IT and business consulting roles - Communication Skills: Excellent verbal and written communication skills to effectively engage with clients, candidates, and internal stakeholders in the IT and business consulting domains - Relationship Management: Demonstrated ability to build and maintain strong relationships with clients, candidates, and colleagues, specifically within the IT and business consulting space - Strategic Thinking: Ability to comprehend diverse IT and business consulting project requirements and devise tailored and innovative recruitment strategies to attract top talent - Time Management: Highly organized with the ability to manage multiple priorities and meet tight deadlines in a fast-paced consulting environment - Collaborative Mindset: Team-oriented approach with a willingness to work collaboratively in cross-functional teams, including IT and business consulting experts - Tech-savvy: Familiarity with applicant tracking systems, recruitment software (LinkedIn Recruiter), and sourcing platforms relevant to IT and business consulting roles - Ethical Standards: Exhibit the highest levels of integrity and professionalism in all recruitment activities related to IT and business consulting WHY WORTH JOINING US: - Fixed-term employment contract – one and a half years - Hybrid work - Speaking English on daily basis, mainly in contact with foreign stakeholders and peers - Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance) - Ongoing learning opportunities to help you acquire new skills or deepen existing expertise - Being part of the core squad focused on the growth of the Polish business unit - A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients - A work culture focused on innovation and creating lasting value for our clients and employees #LI-Hybrid

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the Role As a Senior HR Business Partner at Headway, you will serve as a strategic thought partner to our executives. You’ll shape and execute people strategies that enable scale, strengthen leadership, and drive Olympic-level performance. Partnering closely with our Revenue leaders, you’ll provide counsel on organizational design, performance management, talent planning, and leadership development - balancing near-term priorities with long-term organizational health and cultural integrity. You’ll use data-driven insights and sound judgment to identify trends, influence decisions, and lead high-impact initiatives that elevate the employee experience, strengthen manager capability, and ensure our teams are empowered to perform at their best. You Will - Strategic Business Partnership: Act as a trusted advisor to executives across Product, Commercial, and Clinical. Anticipate organizational needs, connect people strategy to business outcomes, and challenge assumptions through evidence and insight. - Talent Strategy & Performance: Lead performance management and talent review processes with rigor and fairness. Coach leaders to recognize and reward top performance, address underperformance, and build high-performing, inclusive teams. - Organizational Design & Effectiveness: Partner with leaders to design scalable org structures, strengthen alignment, and enable growth. Use workforce analytics and org design principles to optimize spans, layers, and team health. - Leadership Coaching & Influence: Build trusted relationships with executives and managers, providing candid, actionable feedback that sharpens leadership effectiveness. Reinforce Headway’s cultural principles and managerial excellence through coaching and systems. - Analytical & Data-Driven Decision Making: Leverage people data to identify trends, diagnose root causes, and drive measurable improvements in organizational health. - Project Management & Operational Excellence: Lead complex, cross-functional people initiatives end-to-end - from scoping and planning to flawless execution and follow-through. Balance strategic impact with hands-on execution to ensure scalability and continuous improvement. - Cultural Stewardship & Employee Experience: Model and amplify Headway’s values and performance standards. Ensure fairness, inclusion, and consistency in decision-making. Surface patterns in sentiment and proactively strengthen engagement and trust. You’d be a great fit if… - You are based in New York or San Francisco - You have 10+ years of progressive HRBP experience, including supporting executives in high-growth or scaling environments. - You are a strategic operator who can anticipate organizational needs, shape people strategies, and influence through credibility and insight. - You are data-driven, using qualitative and quantitative insights to inform decision-making, program design, and measurement of impact. - You are a trusted coach and advisor, capable of balancing candor and empathy while influencing at all levels. - You have deep expertise in org design, performance management, and leadership development. - You thrive in fast-paced, high-growth settings where agility, sound judgment, and ownership are essential. - You model Headway’s cultural principles and uphold our Olympic-level performance standard, driving clarity, accountability, and continuous improvement. Compensation and Benefits: The expected base pay range for this position is $144,000 - $225,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: - Equity Compensation - Medical, Dental, and Vision coverage - HSA / FSA - 401K - Work-from-Home Stipend - Therapy Reimbursement - 16-week parental leave for eligible employees - Carrot Fertility annual reimbursement and membership - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st - Flexible PTO - Employee Assistance Program (EAP) - Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.