Deutsche Telekom IT Solutions HU

• Design and implement a SUSE-based virtualization platform using KVM as the hypervisor • Define standard VM blueprints (CPU, RAM, storage, network) for SAP and non-SAP workloads. • Deploy and configure a LINSTOR storage cluster to provide scalable, redundant block and/or object storage. • Integrate LINSTOR with the KVM platform for guest disk volumes and SAP storage needs. • Establish capacity planning, data protection, and failure handling guidelines for the software-defined storage layer. • Implement Software-Defined Networking (SDN, OpenNebular) • Define security zones, firewall rules, and routing patterns aligned with SAP and enterprise requirements. • Development of high level and low level documents for the respective area (Compute, Storage, Network, Container, Orchestration) • Integration of new platform components into the existing integration points / standard technologies (such as AdminLan, etc.) • Standardize on Infrastructure as Code using Terraform (infrastructure provisioning) and Ansible (configuration management). • Build reusable modules/roles to automate: Host provisioning and configuration. • Enable request, change, and incident workflows that trigger automation (Terraform/Ansible) and update CMDB where needed. • Maintain a living architecture document covering all layers: compute, storage, network, automation, observability, integrations. • Produce operational documentation: installation guides, runbooks, troubleshooting procedures, “how-to” guides for consumers (e.g., SAP teams). • Provide lightweight project and stakeholder management to prioritize features, manage risks, and align with business and SAP roadmaps.

• Design and implement a SUSE-based virtualization platform using KVM as the hypervisor. • Standardize on Infrastructure as Code using Terraform (infrastructure provisioning) and Ansible (configuration management). • Build reusable modules/roles to automate: Host provisioning and configuration. • Integrate automation with CI/CD pipelines to enable repeatable, testable infrastructure changes. • Integrate the platform and automation workflows with ServiceNow (or similar ITSM tools). • Provide APIs and integration patterns so other tools and portals can consume the platform services. • Maintain a living architecture document covering all layers: compute, storage, network, automation, observability, integrations.

• Informatikai, hálózati hibák regisztrálása és továbbítása megfelelő megoldócsapatoknak • Első szintű hálózati kiesések informatikai eszközökkel való diagnosztizálása és megoldása • Hálózati eszközök figyelése automatizált monitorozó rendszerben • Proaktív hibamegoldás, előrejelezhető kiesések megakadályozása • Jegykezelő rendszer használata, incidensek logolása • Ügyféllel és a különféle megoldó csoportokkal rendszeres kapcsolattartás

• Analyze and research cloud-native tools and frameworks to design innovative Google Cloud Platform (GCP) solutions that meet client requirements. • Support the T-Systems Public Cloud Product Management Team to build and define solutions based on customer and market feedback. • Contribute to the implementation of cloud solutions, automation, and service improvement initiatives using Google Cloud technologies. • Participate in technical workshops and assist in pilot and proof-of-concept projects. • Collaborate with senior architects and engineers to review client workloads, provide technical support, and align solutions with Google Cloud best practices. • Assist in client proposals and presentations throughout the customer engagement lifecycle, from pre-sales to implementation. • Support the review of existing customer environments to identify areas for improvement, including cloud migration planning using Google Cloud services. • Build and customize automated cloud-native solutions, applying Infrastructure-as-Code (IaC) principles with tools such as Terraform or Cloud Deployment Manager. • Contribute to the solution portfolio by creating templates, defining new features, and preparing technical documentation. • Collaborate with DevOps teams and support troubleshooting efforts for cloud-based system environments.

• Take on big operational challenges in our hyperscale cloud backend • Jump straight from insights to action by working directly at the console • Turn your operational know-how into real impact by joining project rollouts • Automate wherever possible with modern frameworks • Thrive in a high-trust expert team that shares openly

• Conception and design of network solutions in data centers of T-Systems / Deutsche Telekom • Conception of networks according to customer requirements in IT data centers • Design of special solutions in coordination with network engineering squads • Taking over the network technical sub-project management in customer projects • Management and control of technical DC network projects • Participation in transition & transformation and presales projects • Planning and management of migrations from CMO environments to FMO environments • Design of architectures of network solutions for multidisciplinary solutions • Participation in the development of new standard products

• Be the go-to T Cloud Public expert, leveraging your cloud expertise to provide customers with reliable guidance and drive business growth. • Offer tailored advice to customers, assisting with their first-time use of TCP or enhancing their ongoing cloud performance through consumption growth and upselling strategies. • Proactively engage customers to prevent churn, using analytical insights and management expertise to ensure satisfaction and success. • Leverage technical know-how to improve both customer satisfaction and organizational efficiency. • Liaise with cross-functional teams to translate customer requirements into actionable feature requests. • Actively contribute to the vertical squads within T Cloud Public. • Collaborate on the optimization and evolution of Customer Success Management for TCP, delivering impactful results. • Provide feedback that elevates our “Service Excellence Culture”, ensuring quality improvement across all areas of TCP Customer Success Management.

• Be the go-to Open Telekom Cloud expert, leveraging your cloud expertise to provide customers with reliable guidance and drive business growth. • Offer tailored advice to customers, assisting with their first-time use of OTC or enhancing their ongoing cloud performance through consumption growth and upselling strategies. • Proactively engage customers to prevent churn, using analytical insights and management expertise to ensure satisfaction and success. • Liaise with cross-functional teams to translate customer requirements into actionable feature requests. • Actively contribute to the vertical squads within Open Telekom Cloud. • Collaborate on the optimization and evolution of Customer Success Management for OTC, delivering impactful results. • Provide feedback that elevates our “Service Excellence Culture”, ensuring quality improvement across all areas of OTC Customer Success Management.

• Logging and managing incidents reported by users through various channels (primarily by phone). • Diagnosing, troubleshooting and resolving technical issues using the knowledge base. • Providing first-level support to end users by guiding them through problem resolution or escalating issues when necessary. • Tracking and updating the status of service requests and incidents in the ticketing system. • Using and contributing to the knowledge base for problem resolution and documentation. • Escalating complex issues to higher-level support or specialized teams when required. • Assisting with user account management, including password resets and access permissions. • Collaborating with business partners and other solution/support groups.

• Client Engagement & Requirements Gathering: Partner with sales and account teams to engage directly with prospective and existing clients. • Solution Design & Architecture: Design comprehensive and optimal cloud solutions leveraging our platform and services. • Technical Deep Dives & Proofs-of-Concept: Lead technical workshops and deliver tailored presentations. • Cost Optimization & TCO Analysis: Design solutions with a strong focus on cost efficiency and provide Total Cost of Ownership (TCO) analysis. • Security & Compliance: Ensure that all designed solutions adhere to best practices for cloud security and relevant industry compliance standards. • Roadmaping & Implementation Guidance: Create clear roadmaps for cloud adoption and migration. • Thought Leadership & Best Practices: Stay abreast of the latest cloud technologies and contribute to the development of best practices.