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HighLevel

The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!

Full Stack Developer – Product, Engineering Owner

Full-stack EngineerSoftware EngineerFull TimeRemoteSeniorTeam 201-500Since 2018H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

86 days ago

Salary

0

Seniority

Senior

Job Description

Full Stack Developer – Product, Engineering Owner

HighLevel

• Own a clearly defined problem area within the platform. • Conduct lightweight discovery: customer calls, support ticket mining, analytics review, win/loss insights, session replays. • Write sharp problem statements and define measurable success criteria. • Turn ambiguity into structured thinking and validated hypotheses. • Identify opportunities to improve activation, retention, revenue, or operational efficiency. • Define MVP vs V1 vs V2 iterations and define the requirement • Goals & KPIs • In-scope / out-of-scope • User stories & acceptance criteria • Edge cases & risks • Maintain clear decision logs and documentation. • Prevent scope creep through structured thinking. • Design intuitive user flows and information architecture. • Think deeply about onboarding, empty states, failure states, and microcopy. • Ensure experiences align with platform conventions. • Ship functional, usable interfaces even when design support is limited. • Advocate for customer clarity and simplicity. • Architect scalable systems across frontend, backend, APIs, automation, and AI workflows. • Ship production-grade code with high reliability and maintainability. • Balance latency, performance, scalability, and cost. • Build integrations and automation frameworks. • Own migrations, backward compatibility, and system resilience. • Build LLM-powered features, agents, or workflow automation. • Design evaluation loops and guardrails. • Optimize inference cost, latency, and reliability. • Continuously iterate based on real usage signals. • Define KPIs for every feature shipped. • Instrument events, funnels, and telemetry. • Monitor adoption, activation, engagement, and failure metrics. • Run lightweight experiments or A/B tests. • Use data to drive iteration and continuous improvement. • Improve system observability and monitoring. • Automate internal workflows to reduce cycle time. • Maintain clean documentation and runbooks. • Continuously reduce tech debt and UX debt.

Job Requirements

  • Demonstrated track record of shipping production systems
  • Strong systems thinking and logical reasoning
  • High ownership mindset; operates well with minimal supervision
  • Comfortable with ambiguity and fast iteration cycles
  • Experience with APIs, automation tools, or AI platforms
  • Ability to reason about infrastructure tradeoffs and system reliability
  • Experience building LLM-based or AI-driven products
  • Familiarity with evaluation frameworks, monitoring, or instrumentation
  • Experience with data pipelines, analytics, or telemetry
  • Strong UX and front-end sensibility
  • Portfolio or GitHub showcasing deployed systems
  • Stack: React / Vue / Angular
  • Node.js / Python / Java

Benefits

  • Remote-first flexibility.
  • AI-native innovation environment.
  • High ownership and autonomy.
  • Fast decision-making and minimal bureaucracy.
  • Opportunity to build products used by millions.

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