• Oversee full lifecycle management of Microsoft 365 tenants, including configuration, governance, and service health monitoring. • Administer mail flow, hybrid configurations, retention policies, and advanced troubleshooting. • Manage site collections, permissions, content lifecycle, and migration initiatives. • Configure collaboration policies, voice features, compliance settings, and integration with other M365 services. • Implement DLP, retention, eDiscovery, Insider Risk, and compliance frameworks. • Develop scripts to automate provisioning, reporting, and configuration tasks. • Use admin center, message center, and analytics tools to ensure service reliability and performance. • Provide Tier 3 support for escalated issues across all M365 workloads.

• Provide accurate, professional, and timely assistance to candidates during the examination delivery process. • Develop comprehensive knowledge of exam program requirements, policies, and procedures. • Support exam candidates with test administration and security protocols education and information. • Manage special accommodations exam appointments. • Ensure adverse action investigations are processed according to program standards. • Resolve exam candidate concerns through the exam fraud incident and candidate adverse action case management process. • Document and maintain records of all client, candidate, and test center interactions. • Recognize, document, and inform the supervisor regarding trends in customer correspondence. • Escalate complex inquires / requests to exam subject matter experts. • Perform miscellaneous duties, as assigned.

El Hogar del Niño, now part of Brightpoint, has been a leader in providing high-quality early childhood care and education services, with an expert focus on the needs of Latinx and newly arriving families in the Pilsen community for 50 years. Brightpoint and El Hogar Del Niño believe that family is the most important asset for child and youth wellbeing, which is rooted in each organization’s commitment to early childhood care and education. Our greatest strength is our shared commitment to support strong families which create thriving children and communities. The Home Visitor is a critical member of the Early Head Start team, providing comprehensive home-visiting services within a strength-based, family-centered model to expectant parents and families with young children. As a Home Visitor, you will assess the strengths and needs of children and families, partner with parents to establish family and child development goals, and support families in expanding their support systems. You will provide observations of parent-child interactions, including assessing for effective communication and empathic responses, and engage parents in reflective dialogue on the developing parent-child relationship. Home Visitors will collaborate with other Early Head Start program staff, including Family Support Specialists, to link families with appropriate referrals and community supports. Candidate qualifications: - Bachelor's degree in Early Childhood Education (preferred) OR Bachelor's degree in social work or related family services field with at least 15 credits in (ECE) Early Childhood Education - Bilingual (English/Spanish) preferred - Two years' related experience in outreach or casework preferred. - Valid driver's license, auto insurance, and daily access to a reliable vehicle required. *Candidates without the required degree/credentials may be considered with an approved educational plan Job details: - Compensation: Hourly: Range is between $20.19-$23.24 per hour, offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates. - Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here). - Location: 1710 S Loomis St, Chicago, IL 60608; Home Visits will take place in the Chicagoland Area. - Schedule: Full-time, hourly; general business hours with some flexibility required for evening family visits and special projects; Remote work available.

The Financial Aid Administrator will execute transactional and complex financial aid-related activities for new and returning learners. Responsibilities include information gathering, data entry into financial aid systems, and other compliance related functions. The ability to work accurately in a fast-paced, highly regulated environment is critical for success in this role. This is primarily an internal role with little learner/customer interaction, though some phone interaction with lenders and internal partners will be necessary at times Essential Duties - Production Work - Review and determine financial aid eligibility and award amounts based on submitted documentation from the learner - Process Financial Aid applications, adjustments, and other Financial Aid related functions - Complete required work assigned by the Work Distributor accurately and within predetermined departmental service levels and metrics - Apply updates and policy changes accurately and timely - Workflow and capacity management - Provide occasional phone/chat support to assist the financial aid contact center staff - Assist supervisors in calling out potential areas of concern related to SLAs and recommend reallocation of resources - Process improvement identification and implementation - Inform supervisors and seniors of gaps related to particular worktypes in the system - Internal customer relationship management - Work cross functionally with other teams and departments as needed to ensure an exceptional learner experience Job Skills - Ability to adhere to a regularly set schedule in support of departmental goals and objectives - Demonstrated ability to critically think and take appropriate action based on training and relevant information - Strong organizational skills and the ability to determine priorities and manage multiple demands - Display consistent success with accurately performing highly detail oriented tasks - Excellent written and verbal communication skills - Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times. - Maintain and understand compliance with all Title IV rules and regulations - Learn and leverage financial aid systems such as People Soft, TotalView, Perceptive Content, Commonline Origination and Disbursement, National Student Loan Data Systems, and Central Processing Systems - Ability to consistently meet or exceed productivity and quality goals on all duties as assigned Work Experience - 1+ year of experience in financial aid, student records, or transferable administration/processing experience, such as mortgage/insurance claims processing or data entry. Candidates with BBAY experience are highly encouraged to apply Education - Bachelor’s degree from an accredited institution preferred; Associate’s degree from an accredited institution or 2 years of commensurate experience required. Certificates, licenses and registrations Other - Bachelor’s degree preferred; Associate’s degree or 2 years of commensurate experience required. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $22.25 - $33.75 - Hourly If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.