This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a reliable and detail-oriented Remote Dispatcher to support scheduling, technician coordination, and customer communication for a growing U.S. home service business. In this role, you will be responsible for managing inbound customer calls, scheduling service appointments, dispatching technicians efficiently, and maintaining organized job records within the dispatch system. Your main goal will be to keep technician schedules optimized, ensure customers receive timely updates, and support smooth daily operations. If you enjoy organizing schedules, coordinating teams, and working in a fast-paced service environment, this role offers an excellent opportunity to contribute and grow. - Customer Communication & Call Handling - Answer inbound customer calls professionally - Provide service information and assist customers with scheduling - Communicate clearly with customers regarding appointment updates or delays - Appointment Scheduling - Schedule service calls and inspections based on customer needs - Coordinate technician availability and job urgency - Maintain organized daily schedules for field technicians - Dispatch Coordination - Dispatch technicians based on location, availability, and priority - Monitor job progress throughout the day - Adjust schedules and routing when changes occur - Technician & Customer Communication - Provide technicians with job details and schedule updates - Communicate schedule changes or delays to customers - Support coordination between field technicians and office operations - CRM & Dispatch System Management - Manage job flow and technician calendars within dispatch software - Maintain accurate customer and job records - Update job statuses and customer communication notes Qualifications - Minimum 2 years of experience handling inbound customer calls in a professional service environment. - At least 2 years of experience scheduling service appointments or coordinating technician dispatch operations. - Minimum 2 years of experience using dispatch software or CRM systems to manage service appointments, job status updates, and technician schedules. - Experience coordinating 15 or more service appointments or technician jobs per day within a scheduling or dispatch role. - At least 2 years of experience communicating with both customers and field staff to coordinate service operations and schedule updates. Benefits - Fully remote position supporting a U.S.-based home service operation. - Candidates must maintain a professional work environment and reliable internet connection. - 1250 - 1500 USD monthly compensation. - Performance growth opportunities may be available based on operational performance and scheduling efficiency.

Job Description Summary At GE Vernova, We are united by a single, urgent, and optimistic mission: electrify to thrive and decarbonize. The world needs us to accelerate the transition to more reliable, affordable, and sustainable energy. Together, we have the energy to change the world. As Quality and Lean Leader, you will own and drive an integrated operational excellence strategy across the Fossil Americas Pole and Industrial Segment, full value stream. Reporting to the SPS Business Operations Leader and the Fossil Americas Pole and Industrial Segment General Managers, this role is pivotal in delivering safe, reliable, and consistently high-quality solutions that meet customer and regulatory expectations. You will embed Safety, Quality, and Lean principles deep into all operations, leading a high-performing team of Quality & Lean professionals. This is a senior leadership role with broad influence — spanning segment leadership, Value Stream transformation, suppliers, and customers. You will be the driving force behind continuous improvement across Safety, Quality, Delivery, and Cost (SQDC), delivering measurable value to customers and shareholders alike. Where you’ll be an active contributor to these accountabilities: • Operational Excellence – Lead end-to-end quality and lean transformation across the Fossil Americas Pole and Industrial Segment, ensuring best-in-class efficiency, compliance, and profitability • Customer & Regulatory Assurance – Ensure all customer requirements are consistently embedded and delivered, reducing cost of poor quality and elevating the customer experience • Cross-Functional Leadership – Partner across EHS, Fossil Americas Pole and Industrial Segment teams, Steam Power Services, Gas Power, and supplier networks to align strategy and accelerate Value Stream performance Success in this role looks like: * Building deep expertise in GE Vernova's Quality and Lean tools to deliver measurable improvements in business performance and team culture * Driving sustainable operational gains through Built-in-Quality principles, Value Stream transformation, and structured problem-solving * Developing a high-performing Quality & Lean team that meets the evolving needs of Fossil Americas Pole, Industrial Segment and SPS Value Stream * Playing an active and visible role in shaping SPS's broader operational excellence journey Who You Are: • A principled leader who leads with clarity, consistency, and integrity — embodying GE Vernova's Leadership Behaviors • A seasoned Quality & Lean professional with deep expertise in quality management, Kaizen, problem-solving, value stream optimization, and daily management • You are able to travel regionally on a regular basis and globally on a periodic basis. Job Description Responsibilities - Fossil Americas Pole and Industrial Segment Quality Leadership – Own the full Quality agenda, ensuring compliance, operational rigor, and customer responsiveness across all projects, services, and outages - Performance Management – Orchestrate operating rhythms around key performance indicators as well as target to improve indicators, driving trend analysis, lean action plan progress, and structured problem-solving to eliminate defects and prevent recurrence - Customer Representation – Serve as the face of Quality to customers, resolving issues swiftly, applying preventive actions, and building lasting trust through consistent responsiveness - Operational Excellence – Apply Built-in-Quality, Lean, and Value Stream methodologies to drive SQDC improvements, standardize processes, and deliver measurable first-pass yield gains - Problem Solving & Corrective Action – Own and drive PSRs, 8Ds, 5-Whys, and systemic corrective action programs to deliver both immediate fixes and long-term strategic improvements - Lean Culture & Capability Building – Coach and embed Leader Standard Work, Daily Management, and Kaizen practices across the Value Stream, Fossil Americas Pole and Industrial Segment operations to drive sustainable productivity - Change Leadership – Lead cross-functional teams to simplify end-to-end processes, drive change using the Change Acceleration Process, and communicate progress through KPIs and MORs - QMS & Audit Governance – Partner cross-functionally to develop, deploy, and continuously improve the Quality Management System, including internal and external audit execution - Strategic Leadership & Learning – Shape operational strategy as a key member of SPS Business Operations and Fossil Americas Pole and Industrial Segment leadership teams, while fostering a learning organization through best practice sharing and structured communication plans Basic Qualifications - Education – Bachelor's degree in Engineering, Business, or a related discipline - Industry Experience – Significant leadership experience in Operations and/or Quality within the power generation or regulated industrial environment - Lean & Continuous Improvement – Certified Lean Practitioner or Six Sigma Black Belt, with hands-on expertise in Kaizen facilitation, Value Stream Mapping, Daily Management, Hoshin Kanri, and A3 methodologies - Problem Solving – Advanced proficiency in structured problem-solving techniques including 8D, 5-Why, and Root Cause Analysis, with a track record of resolving chronic issues and preventing recurrence - Transformation Leadership – Proven ability to lead large-scale operational transformation programs across multiple workstreams, from initiation through sustained deployment, with clear accountability for timelines and measurable outcomes - Quality & Compliance – Strong knowledge of QMS frameworks, technical regulations, and compliance requirements, with demonstrated ability to drive SQDC improvements - Team & Accountability – Proven leader of Quality, Lean, and Operations teams, with strong accountability, resource planning capability, and experience managing multi-year Continuous Improvement Roadmaps - Communication & Influence – Excellent written and verbal communication skills in English, with the ability to engage and influence across all levels of the organization - Mobility – Willing and able to travel regularly, both regionally and globally Desired Qualifications - Education – Master's degree in Engineering or Supply Chain - Familiarity with GE Vernova's Operating Model, Zero Defect framework, Leadership Behaviors, and performance management expectations - Industry Expertise – Experience developing and implementing Quality policies, procedures, and process simplification in demanding, quality-critical industries such as automotive or aviation - Leadership & Influence – A credible change agent with outstanding interpersonal skills, capable of driving a strategic agenda and influencing at all levels across a complex, global organization - People Development – Proven ability to mentor, coach, and inspire diverse teams, creating an environment where people are motivated, empowered, and engaged to deliver results - Analytical & Process Mindset – Strong data analytics capability combined with a disciplined approach to process standardization, documentation, and continuous improvement - Customer-Centered Thinking – Ability to connect problem-solving and Value Stream improvements directly to customer outcomes and overall business performance Eligibility Requirement - Must be legally authorized to work in the USA or Canada without sponsorship now or in the future - Must be able to travel 40-45% (regionally and globally) Benefits Available to You GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com) - Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements. - A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today. - GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development. Inclusion & Diversity At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e About GE Vernova Gas Power GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry’s largest installed base. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $142,200.00 and $237,100.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on March 12, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

About the Role As an Area AP Manager, you oversee asset protection operations across a group of stores. You lead a team of Coordinators and/or Specialists, drive execution of safety and shortage reduction programs, and collaborate with store leadership to mitigate risk. Your work supports the protection of people, products, and experiences across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.What You'll Do • Lead and manage AP Coordinators, Specialists and/or Service Representatives across multiple stores, providing coaching, development, and performance feedback. • Implement and monitor shortage reduction and safety programs tailored to the needs of each in your area. • Conduct and oversee investigations into theft, fraud, and policy violations, ensuring compliance with legal and company standards. • Analyze data and incident trends to identify risks and recommend proactive solutions. • Partner with store and regional leadership to align AP strategies with business goals. • Ensure physical security systems are functioning and compliant with company standards. • Collaborate with law enforcement and legal partners to support case development and prosecution. • Promote a culture of safety, inclusion, and operational excellence across your area. Who You Are • Strong leadership and coaching skills across multiple locations. • Experience in investigations, surveillance, and shortage reduction. • Ability to analyze data and apply insights to drive results. • Excellent communication and collaboration skills. • Knowledge of retail operations and asset protection best practices.

Become a part of our caring community and help us put health first The Specialty Operations Pharmacy Technician 2 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Specialty Operations Pharmacy Technician 2 may contact physicians for prescriptions clarification and may enter prescription orders into the system. Also supports pharmacists and patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which include effective communication with patients and providers. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion. Use your skills to make an impact Candidates MUST reside in one of the following states: Arizona, Florida, or Ohio. Required Qualifications - Must have an active Pharmacy Technician license with the Board of Pharmacy in the state you reside - Must be certified by the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) - Experience as a Pharmacy Technician or Inbound and/or outbound phone experience - Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously - Proficiency in Microsoft Office applications, including: Outlook, Word and Excel - Adaptable with the ability to thrive in a fast-paced environment - Strong written and verbal communication skills - Strong attention to detail - Strong data entry Required Work Schedule: Training: - Virtual training starts on day one of employment and will run for the first few weeks with a schedule of either 8:00 AM to 4:30 PM OR 8:30 AM to 5:00 PM Eastern, Monday - Friday. Work Schedule Following Training: - Monday – Friday 9:00AM – 5:30PM EST. Preferred Qualifications - Experience in healthcare - Call center experience **PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT) **  Interview Process As part of our hiring process for this opportunity, we will be using technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.  Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.