Role Description In this role, you will be responsible for: - Revenue: - Manage sales performance of rental companies portfolio, identifying opportunities to increase revenue. - Negotiate key account agreements that keep Rentcars leadership in the Brazilian market. - Negotiate the commission conditions to increase final revenue. - Negotiate specific rates for each strategic source market, based on product competitiveness and ideal commissioning. - Monitor car rental market share and penetration, identifying opportunities that better suit our customers' needs. - Monitor Web service system performance and share information that would help car rental companies minimize errors and reduce response time. - Monitor search “no results” deriving from lack of product availability and seek solutions to reduce no results rates. - Manage performance of optional services and negotiate better conditions that would improve the conversion rate, as well as increase revenue. - Analyze the car rental market and identify new business opportunities. - Represent Rentcars to rental companies, at tourism trade fairs, and important events. - Develop strategies to increase business with the Marketing and Product teams and implement commercial best practices. - Coverage: - Outline and map new partnerships according to Rentcars' expansion. - Ensure that the IT integrations with new partners are performed and achieved within the established deadlines and quality standards, being aware of opportunities for improvement and time-saving. - Ensure continuous updating of stores and vehicle groups of car rental companies in our different platforms. - Improve change alerts to have our records always up to date. - Assure registration of special offers provided by the car rental companies in the shortest possible time. - Pricing and Competitiveness: - Monitor price among our competitors in their different sales channels, including car rental companies themselves and develop actions that guarantee 100% price equality. - Monitor car availability and guarantee the same availability in our channels. - Define relevant criteria to be applied in artificial intelligence algorithms. - Develop, together with the financial, marketing, and product teams, actions that improve our services and make our offerings always attractive and competitive. - Scorecard and Reports: - Track scorecard of each car rental company portfolio, sharing information and actively working to improve the overall performance including rate parity, availability, WS performance, NPS, complaints and their SLA resolution, financial status, and commission payments. - Ensure that all relevant information, including performance reports, is shared with partners to assist them in their market position and strategies jointly with Rentcars' partnerships. Qualifications - Fluent English - Experience in a services company, preferably in the car rental market. - Bachelor’s degree completed. - Advanced negotiation skills in challenging situations, consistently seeking innovative and advantageous solutions for all parties involved. - Apply emotional intelligence in all interactions, especially in sensitive negotiations, to maintain a collaborative and constructive environment. - Collaborate effectively with multifunctional teams, ensuring synergy and cooperation to achieve common objectives. - Outstanding communication (written and verbal) and interpersonal abilities. - Thrives in a fast-paced environment and has the self-confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of co-workers. Benefits - Base benefits: - (Free) Unimed health plan with no monthly fees for the member and dependents, only co-payment (regional); - (Free) Life insurance; - (Free) Meal vouchers or food vouchers (R$34.87 per day worked), no discounts, with the option of supplements; - Option for transportation vouchers, with a 3% discount. - Expand your possibilities with: - Meu Pet Club, a pet health plan; - Dental plan (Metlife), which can include dependents; - Wellhub for exercise and movement; - VIK, a gamified app to encourage physical activity; - InvestPass to help with financial organization; - Culture vouchers to boost your leisure time! - Other benefits, valid for all Renties: - RentieScholarship, financial aid for studies (undergraduate, graduate, language, or certification); - Learning Rocks, a platform focused on developing soft skills; - Udemy, a learning platform for hard skills; - Birthday Day Off; - No dress code; - Maternity kit for pregnant women, extended maternity leave (6 months), and a R$800 stipend in the month of the baby's birth; - Keiken, a health and wellness app with psychological support; - RentieHunter, an internal referral program. - For those in-person at the headquarters: - Fresh fruit every day; - Coffee and tea machines available; - Relaxation areas (ping-pong, video games, etc.); - Happy hours and other celebrations.

• Conduct market research and analyze industry trends to identify strategic opportunities that align with Charlie Health's mission and objectives • Design and implement partnership strategies to address both short- and long-term growth opportunities • Collaborate with Business Development representatives to ensure strategies are actionable and aligned with on-the-ground execution • Develop a data-driven framework for evaluating and prioritizing strategic channels, including employers, education, government agencies, national providers, and digital health companies • Assess and refine resource allocation based on channel performance, market dynamics, and organizational goals • Continuously monitor and measure the efficacy of each channel, providing actionable recommendations on whether to expand, optimize, or pivot investment • Drive internal alignment across departments (e.g., sales, marketing, clinical, and operations) to ensure strategic partnerships are supported and prioritized effectively • Lead resource allocation discussions to support high-priority initiatives and partnerships • Foster a collaborative environment to align goals and execution plans across the organization • Support the implementation of strategic partnerships by acting as a key facilitator between Charlie Health and partner organizations • Oversee project management for partnership lifecycles, including scoping, contracting, program design, and launch • Ensure partnerships are operationally set up to drive measurable success, leveraging internal teams to streamline processes • Establish and monitor key performance indicators (KPIs) to evaluate the success and ROI of partnerships • Analyze performance data to optimize existing relationships and inform future strategies • Deliver regular reports and insights to senior leadership to support data-driven decision-making • Act as Charlie Health’s in-house expert on relevant markets and partnership opportunities, providing insights and strategic guidance to internal stakeholders • Represent Charlie Health at industry events, conferences, and trade shows to enhance visibility and network with key stakeholders

• Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals. • Lead internal and external training sessions on digital marketing, Scorpion systems and brand specifics. • Develop and implement comprehensive digital marketing strategies in collaboration with internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing. • Monitor and analyze campaign performance, providing insights and recommendations for clients. • Identify opportunities for upselling and expanding services within existing client accounts. • Work closely with internal teams to ensure client success. • Manage client budgets efficiently.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Personal Lines Account Manager for a remote or hybrid position. You will help manage the personal lines department, working with key support staff to service our book of over 1,100 clients. We are looking for a dynamic person our clients come to trust and enjoy working with who lives up to the Core Values of our agency. - Attending office leadership and department meetings - Responding to carrier and client emails - Processing endorsements - Creating and implementing processes - Support Producers with Personal Lines (processing binds, renewals, etc.) - CRM management - Prepare correspondence and documents utilizing MS Word, Excel and PowerPoint - Invoicing - Managing your calendar and client appointments - Managing administrative support staff Qualifications - Licensed by the CA Department of Insurance for P&C Lines - High School Diploma or Higher - Prior experience servicing Personal Lines account - Detail oriented - Conscientious worker - Strong communication skills - Self-starter and self-motivated