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Guidehouse, a "next-generation consultancy" and a portfolio company of Veritas Capital, provides management, risk consulting, and technology services to help cl
Program Manager – Microsoft Dynamics
Location
United States
Posted
119 days ago
Salary
$130K - $216K / year
Seniority
Lead
Job Description
Program Manager – Microsoft Dynamics
Guidehouse
• As a Microsoft Dynamics Program Manager, you’ll lead the overall delivery of Microsoft Dynamics 365 CE Solutions including the design and development of the CE/CRM application components, manage project schedule, resources, risks and reporting. • You’ll provide overall guidance and serve as an escalation point for the Dynamics development teams members. • You’ll support customers and end-users to define their requirements based on the latest Dynamics 365 architecture to ensure success of the project. • You will develop implementation plans and roadmap to set the standard for future development, and architecture that smoothly works with existing infrastructure without compromising security. • Manages two or more small team of experienced consultants that include managers and experienced consultants • Creates or improves processes, standards or operational plans that have long-term impact using detailed analysis, reasoning, and interpretation • Leads team members to uncover and resolve highly technical issues, providing technical oversight and subject matter expertise • Champions creative thinking and new idea development to adapt processes and generate new, viable solutions for clients • Occasionally participates in negotiations with other leaders regarding operational issues • Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis, and investigation to understand client’s organization • Gather technical requirements and propose solutions based on client’s architectural and business needs • Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy. • Lead data-centric discussions with the client through discovery meetings. • Translate concepts into user flows, wireframes, system diagrams, and prototypes. • Develop integrations and customizations to Dynamics CRM. • Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements. • Present tailored demonstrations of the technology solution. • Work with technology and business groups to define project specifications • Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution • Interact with both prospective and current customers during product demos/evaluations • Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations • Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt • Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team. • Travel to multiple customer locations for demos and meetings when required
Job Requirements
- Minimum of SEVEN (7) years of professional experience
- Minimum degree: US equivalent Bachelor's Degree
- US Citizenship is contractually required for this role
- Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions
- Experience translating technical information into easy-to-understand business concepts.
- Exceptional analytical and problem-solving skills
- Great interpersonal skills and can be collaborative
- Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform
- Must have experience with full life-cycle implementation of Dynamics 365
- Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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