🚀 Join the Future of Commerce with Whatnot!Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. 💻 RoleWe are looking for Trust and Risk Agents to maintain the safety and integrity that powers our platform. You will work collaboratively to identify potential risks, enforce our policies, and protect the buyer and seller experience while assisting customers with sensitive cases. Your timely and detailed investigations will help safeguard our community and ensure fair, consistent outcomes for buyers and sellers. You will: - Regularly work with the team on reviewing potentially suspicious behavior on a daily basis to support the company in protecting good users and preventing financial losses - Work quickly and thoroughly to meet interdepartmental Service Level Agreements (SLAs) while ensuring high quality work product - Conduct in-depth transaction-level reviews - Discover and identify trends to present opportunities for stronger results and mitigation - Communicate with customers in response to inquiries related to trust and risk - Provide inbound email and chat-based customer service for users who need immediate assistance - Thoughtfully investigate Trust & Risk cases with medium complexity and high sensitivity while maintaining customer satisfaction - Work with other departments to research and resolve open questions - Efficiently work through a backlog of open issues and monitor performance of key operations - Represent the company with integrity and professionalism - Review key metrics and utilize data to make informed decisions We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Phoenix, Arizona hub. 👋 YouPeople who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background: - Availability to work weekends required, and availability to work Holidays as needed - 4 year degree is a plus. - 1 - 5 years of experience in Trust & Safety, customer service, fraud operations, user experience or fulfillment. - Positive Customer first attitude. - Proactive problem-solver and process-improver. - Organized and detail oriented. - Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations. - Understanding of E-commerce and Marketplace operations. - Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. - Knowledge of Collectibles is a plus. - Desire to enhance your career. 🎁 Benefits - Generous Time off Policy - Health Insurance options including Medical, Dental, Vision - Work From Home Support - Home office setup allowance - Monthly allowance for cell phone and internet - Care benefits - Monthly allowance for wellness - Annual allowance towards Childcare - Lifetime benefit for family planning, such as adoption or fertility expenses - Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally - Monthly allowance to dogfood the app - All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). - Parental Leave - 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. #ZR 💛 EOEWhatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Who We Are: Ghost Story Games is a self-publishing game development studio founded by Ken Levine (Creative Director of System Shock 2, Bioshock, and Bioshock Infinite) and former Irrational Games developers. The studio’s mission is to create narrative-driven experiences rooted in immersive world building and gameplay. The Challenge: Ghost Story Games is seeking a talented Design Manager to join us on Judas, the highly anticipated game led by Ken Levine (System Shock 2, BioShock series). Unique in its bold, creative vision, Judas is also built upon novel technology by which the visual world, gameplay, and story unfolds in meaningful, dynamic ways. The result is a significant and personal journey adapted to each player’s experience and offers a new approach to the art and storytelling of video games. As the Design Manager, your core challenge is to act as a contributor for the gameplay of Judas. You will be responsible for weaving together our dynamic narrative, deep rogue-lite mechanics, and other emergent, interconnected game systems. Success in this role means ensuring these complex elements feel like a single, seamless, and deeply rewarding player experience. This is a crucial role focused on the holistic integration and balancing of our core design pillars to deliver a truly groundbreaking game. What You'll Take On: - Manage Design Team personnel. - Collaborate with technical and systems design leads on tasking for those groups. - Create and maintain clear, concise design documentation that articulates system functionality. - Work hands-on in Unreal Engine 4 (UE4) to prototype, build, and iterate on systems using Blueprint scripting. - Collaborate closely with Engineering, Art, Narrative, and QA to ensure the cohesive and successful implementation of gameplay features. - Champion the player experience, ensuring your designs are intuitive, engaging, and support a wide variety of playstyles. - Actively participate in playtests, gathering feedback and iterating on designs to achieve the highest possible quality. - Proactively identify design challenges and propose effective, innovative solutions that push creative boundaries. - Act as a strong advocate for the player experience, ensuring your designs are intuitive, engaging, and align with the overall vision of Judas. - Contribute significantly to design discussions and the evolution of design practices, fostering a studio culture of knowledge-sharing. What You Bring: - 5+ years of professional systems design experience on AAA titles. - Shipped at least one AAA game in a systems design capacity. - Proven expertise in designing and implementing core gameplay loops, progression systems, and player-facing mechanics. - Strong proficiency with Unreal Engine (UE4/UE5), particularly in-engine implementation and Blueprint scripting. - A proactive, self-motivated work ethic, with a strong sense of ownership and the ability to operate with autonomy. - Excellent communication and collaboration skills, with the ability to articulate complex design concepts clearly. - A deep passion for creating emergent, systems-driven gameplay and narrative-rich experiences. - Understanding of telemetry and its uses within game development to validate implementations. - As a senior team member, you lead by example and demonstrate a willingness to mentor others. Great to Have: - Passion for narrative-driven First-Person Shooters. - Scripting proficiency within Unreal Engine (e.g., advanced Blueprint usage) is a plus. Experience with C++ is a bonus. - Direct experience with roguelike/roguelite or immersive sim genres. - Experience designing systems that enhance replayability and emergent outcomes. - Familiarity with content tracking tools (e.g., JIRA, Confluence, Hansoft) or version control systems (e.g., Perforce). When Applying For This Position: Please watch the following GDC talk given by Ken Levine: http://www.gdcvault.com/play/1020434/Narrative The pay range for this position in Massachusetts at the start of employment is expected to be between $130,000 and $170,000 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

Job Description About us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 5,000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Airtasker, Go Cardless, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. The Learning Services department is a newly formed function within Customer Services and Experience, as a Learning Services Specialist you will be responsible for the production, delivery and maintenance of our educational content and certification programs for HiBob Customers, Services Partners and Professional Services teams. The role is ideal for someone who is passionate about providing excellent educational services to HiBob customers and partners. You will have an eye for educational quality, ensuring that HiBob's certification programs and persona-based learning paths are delivered on time, with high completion rates and to a high standard of excellence. Job Requirements Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us. What You Bring - Hands-on experience with LMS administration including set up of learning content including SCORM files, reporting and user management. - Ability to both curate and deliver education content to a wide audience, ensuring learning objectives are met in both a virtual and in-person instructor-led education. - Strong organizational skills with the ability to manage your own diary and the delivery timelines of third party vendors. - Ability to review insights on course completions, certification rates and export dates to ensure learners remain up to date with learning content. - Knowledge of SaaS implementation in a HR, Payroll or Finance environment and awareness of key personas impacted by HiBob's SaaS solution. - Cross-functional collaboration and communication. - Continuous improvement mindset. Job Responsibilities - Manage the end-to-end content development lifecycle for e-learning, video assets and Virtual-Instructor-Led-Training. - Build-out specific learning tracks ensuring content is relevant to specific user roles. - Act as an administrator for HiBob's Learning Management System. - Maintain HiBob's knowledge base for implementation supporting delivery excellence for internal and partner service teams. - Deliver training content to stakeholders, both e-learning content and Virtual-Instructor-Led-Training. - Track and monitor certifications for internal and external compliance, ensuring that all Professional Service and Partner teams maintain valid certification on new product releases. - Act as liaison between the Learning Services team and technical SMEs to extract knowledge for course creation. - Manage the Learning Services delivery timeline to ensure that learning content is delivered on time. - Liaise with third party content creators to ensure that content is relevant and delivers against learning objectives. - Coordinate the global calendar for Virtual-Instructor-Led Training and manage session logistics across global timezones. Benefits Join our village HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: - Company share options plan - Health Insurance for you and your kids - Prepaid meal card per day - We have a flexible hybrid working model, but for this role we expect an office presence up to 4 days per week - Work from home allowance- to get your home office set up! - 2 Social Impact days per year for volunteering - Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme - Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) - Fun company and team social events (locally and virtually with our global teams) - Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! ***Learn about HiBob's hybrid working model* BELONGING AT HIBOB Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email hiring@hibob.io or speak to the recruiter when they arrange a call with you.We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.

Senior Engineer, Service Delivery ROLE DESCRIPTION SUMMARY The position is responsible for the successful implementation and project management tasks during the operational phase of larger institutional and/or defence projects and/or programs. The incumbent will act as operational expert and contact point for all aspects on the delivery of the assigned projects and services as well as other various activities, among others, related to capacity management and service delivery. Support the end user at their location. The position will mainly strengthen the operations and strengthen the relationship with SES. Please note this position is working on site with the customer and not in the SES office in The Hague. PRIMARY RESPONSIBILITIES - Provide guidance on current and future requirements and strategic direction for the service delivery to the end user - Support the asset and equipment selection process, manage the configuration, the upgrade and all critical operational data necessary to maintain high availability of the service. Tasks include, but are not limited to: - Running link budgets and managing activations (line-ups); - - - Technically supporting end-user in relation to best practices regarding satellite links. - Reporting to the service owner. - Liaising with MOC, via secure communication, to ensure satellite capacity is ready for each mission and for geolocation result. - Manage the service-level activities for the platform and other operational support systems. - Ensure the availability and preparedness of the SES systems and all associated systems, data and documentation. - Be accountable for the direct delivery of the SES service capability to speed up the resolution of impairments/ faults which may be impacting customer services. - Undertake timely and unsupervised judgments involving highly complex facts, situations which require analysis and interpretation, and comparison of a wide range of options, to find solutions to rapidly resolve cases of service delivery impairments. - Participate in vendor meetings and negotiations related to system and service development, upgrade and operations. - Support the development of training material and operating procedures. - Create reports and statistics as required on system events, activities, performance, usage of the systems, and customer-specific problems; manage the storage and retrieval of specialized data to support analysis of all events. - Ensure security and proper use of confidential data, either internally provided or from external agencies and companies, which is required for the support of the customer and SES. - Provide on-call support to assist with resolution of urgent service delivery events impacting customer services. - Prepare reporting documentation and presentations related to the project(s). - Support Service Delivery management: - Services/ capacity planning - Services/ capacity engagement - Services/ capacity access coordination - Services/ capacity monitoring and control - Services/ technical analysis to support 100% availability. COMPETENCIES - Strong aptitude for a Service Manager end-to-end systems approach for the implementation as well as problem solving, and good analytical skills - Excellent written and oral communication skills to technical and non-technical audiences - Proactive approach towards existing and potential customers - Excellent organizational skills with the ability to multitask and take initiative - Ability to work both in a team and independently as required - Flexibility and stress resistance - Ability to work under pressure and meet tight deadlines - Self-motivation, attention to detail and accuracy - Fluency in national language and English. Any other languages will be considered as an asset. QUALIFICATIONS & EXPERIENCE - Bachelor's or Master's Degree in RF, Electronics, Telecommunications Engineering, Information Technology or equivalent - Minimum of 5 years' experience in the Satellite Telecommunications or Data Communications Industry, ideally in connection with governments, defence or public institutions - Very good knowledge of satellite technologies and satellite-based communications - Experience in service delivery, project and/or program management - Experience in operating a large spectrum of products and services (hardware, systems integration, support services, etc.) - Existing experience or relationships into the defence market on national or pan-regional levels - Awareness of the governmental and institutional environment dynamics OTHER KEY REQUIREMENTS - Understanding of the unique demands of working within the Governmental defence and/or institutional end-user - National/NATO/EU Secret clearance is mandatory - Willingness to travel internationally SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .