Senior Manager, People Operations Position Type: Full-time, Salaried, Exempt Location: Flexible (remote; preference for the DMV area); Must be eligible to work in the U.S. now and in the future. Salary Range: $82,400 - $92,700 Closing Date: April 12, 2026 Candidates will be reviewed on a rolling basis. The position will remain open until we have a sufficient pool of diverse candidates who meet the job requirements, at which point we may pause the review of new applications before the stated deadline. Please understand you may not be contacted for several weeks after you apply. Ideal Start Date: 2-4 weeks after offer About the Center for Disaster Philanthropy CDP began in 2010 with the goal of pioneering the practice of strategic disaster philanthropy. Since then, it has grown in its ambition, envisioning a world where the impact of disasters is minimized through thoughtful, equitable and responsive recovery for all. CDP has a $40 million budget and a team of more than 30 staff members working remotely across the U.S. CDP is a trusted partner, expert and authoritative resource, helping hundreds of individuals, foundations, and corporations boost the impact of philanthropic giving in response to disasters and humanitarian crises by supporting equitable recovery and addressing the root causes of vulnerabilities worldwide. - In 2020, CDP was a featured nonprofit for the 14th Annual CNN Heroes: An All-Star Tribute. - CDP has earned Charity Navigator’s Four-Star Charity rating and Candid’s Platinum Transparency seal. As an organization grounded in racial and intersectional equity, our team members are deeply committed to strengthening communities that are most vulnerable to disasters due to systemic inequities. We are guided by our values of integrity, boldness and innovation, humility and empathy in all we do in pursuit of our mission. Bottom line: We aspire to walk the talk of anti-racism and to treat each other and our partners in ways that inspire trust, creativity, learning and care. Be a part of our fast-growing team that offers countless ways to help communities thrive. Join us! Responsibilities & Duties The senior manager, people operations is a new position at CDP. This role will interact with a broad range of internal and external constituents and play a key role in supporting our mission. Reporting to the director of people, culture, & belonging, the senior manager, people operations will help advance CDP’s people strategy by managing the implementation of organization-wide people initiatives, ensuring alignment between strategic priorities and day-to-day people operations. By helping to develop and scale consistent human-centered systems, processes and policies, this position helps foster an equitable, efficient and engaging employee experience. As a fully remote workforce, CDP prioritizes employee engagement and relationship building in service of a collaborative culture rooted in equity. To this end, in-person team retreats are scheduled throughout the year in different regions of the U.S. This role will be expected to attend 2-3 retreats per year, which average 3-5 days of travel. The successful candidate will display the following traits: You are a service-oriented and proactive HR professional who can translate strategic vision into operational excellence. You are confident but curious, analytical yet empathetic, approachable yet able to coach and develop others while balancing the consistency of process with the nuanced and unique needs of people. You are skilled at navigating ambiguity with composure and creativity. You are a detail-oriented self-starter with strong capacities in prioritization and interpersonal communication. You have exceptional project management skills and the ability to discern between what is important and what is urgent. With your skills, you can ensure a consistent experience for anyone at CDP across all phases of the employee lifecycle. Primary responsibilities include: The senior manager, people operations will manage most aspects of human resources operations tasks related to recruitment, hiring, onboarding, compliance and performance management within the Professional Employer Organization (PEO) platform (TriNet), as well as serve as a champion for the organization’s culture of inclusion, accountability and learning. The senior manager, people operations, is an active member of the finance and operations (FinOps) team, under the newly named People Operations (PeopleOps) function. This is a strategic business function that focuses on optimizing employee performance and engagement, integrating HR processes and aligning them with CDP's goals. It goes beyond traditional HR by emphasizing a people-centric employee experience, data-driven decision-making and fostering a positive and inclusive workplace culture. This role requires the ideal candidate to maintain and enhance the current systems of recruitment, onboarding and performance management while working collaboratively across the team and cross-functionally, to translate the strategic goals of the People function into actionable daily practices and interactions. Recruitment and hiring - Manage the recruitment process, including finding and attracting qualified candidates through various channels like job boards and social media, in accordance with CDP’s equitable hiring practices guidelines. - Manage the application and interview process, from ensuring checklist items are completed to verifying that content aligns with CDP’s SOPs and competency framework. - Ensure consistency across the compensation framework, career levels and job descriptions. - Analyze recruitment data regularly to ensure demographic data is meeting equity goals and to utilize people analytics for additional strategic process improvements. - Maintain a competency-based rubric and accompanying interview questions bank for hiring managers to use and reference. Assist in the development of competency/role-specific questions as needed. - Manage standard operating procedures (SOPs) related to recruitment processes. - Facilitate the discussion with hiring managers and interview panels following CDP’s equitable interview debrief process. - Participate as an HR representative in hiring panels. - Manage job offer communications. - Manage the orientation process for new hires. Compliance - Ensure the organization complies with all applicable employment laws and state and/or jurisdictional regulations. - Enforce, advise and implement HR policies and procedures. - Track and support implementation of compliance training (e.g. anti-harassment, cybersecurity, etc.) and other PEO offerings. - Become an expert user of TriNet to ensure CDP utilizes it to its maximum functionality. - Generate custom dashboards and reports to support the People Function in becoming more data driven. - Coordinate the open enrollment process via the PEO platform, including analyzing renewal data. - Manage overall vendor relationship with PEO (TriNet), including staying informed about platform changes and updates. - Ensure accurate employee data and key lifecycle changes and workflows. - Maintain organizational E-Verify account and I-9 compliance. - Maintain accurate documentation related to employee eligibility, benefits and leave. Performance management and organizational culture support - Collaborate with the people ops manager to oversee administrative tasks related to performance management, including updating the performance and learning module in TriNet to track evaluations, goals and other documents within established deadlines. - Train and assist CDP staff with the performance and learning module in TriNet and provide guidance on content development as needed. - Support the development and execution of performance accountability and separation processes. - Provide recommendations for the employee handbook, policies and procedures. - Support operational excellence and equity-aligned practices across the employee lifecycle. - Understand and support the goals of the organization, performance objectives, etc. while helping enforce, explain, and teach policies and procedures in a people-centric way. Leadership - Supervise the people & operations associate role and ensure strategic alignment of CDP’s people operations. - Partner closely with the COO and director of people, culture & belonging on organizational people strategy and decision-making. - Promote a consistent people-centric culture across the organization. Other duties as assigned - Serve on committees, panels and task forces at CDP as appropriate and as available. - Represent CDP positively and professionally in meetings and other external engagements. - Perform other duties and job-related tasks that may be assigned. This position reports to the director of people, culture & belonging but works in service of the whole organization. Required qualifications and skills - ≤ 7-10 years of progressively responsible relevant experience and demonstrated advanced working knowledge and expertise in the human resources or people operations function. - Strong working knowledge of multi-state employment law, benefits administration, HRIS administration and PEO platforms (TriNet or equivalent). - Demonstrated experience developing and implementing scalable HR processes and systems - Exceptional communication, relationship-building and/or coaching skills. - Experience in people analytics, and/or data-driven HR decision-making and/or process improvement. - Supervisory management experience with the ability to inspire and guide others, foster innovation and cultivate a collaborative and accountable work environment. - Commitment to racial and intersectional equity and to inclusive management practices. - An in-depth knowledge of Microsoft Office Suite. Preferred qualifications and skills - Nonprofit or philanthropic sector experience, including HR roles in remote or distributed organizations. - Professional certification (e.g., SHRM-CP/SCP or PHR/SPHR). - Familiarity with project management tools (e.g. Asana, Redbooth or similar). - Experience with HR change initiatives or systems implementations. - Ability to work remotely with minimal direct supervision. Personal characteristics - Commitment to the values intrinsic to CDP’s mission and strategy. - Energetic and eager to tackle new projects and ideas. - High tolerance of ambiguity and appetite to tackle issues constructively. - A team player capable of cultivating productive relationships across teams. - Sense of humor. We welcome and encourage applicants with non-traditional career paths. If you don’t meet the qualifications outlined here, please apply and tell us how your experiences would equip you for the job. CDP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To Apply Qualified candidates should submit their resume and a cover letter via this link. Applications must highlight competencies against requirements. All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period, now and in the future. Due to the expected volume of applications, only finalists will be notified. No phone calls, please.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organization's needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success. What you'll do This is a San Francisco-based People & Talent team leadership role reporting directly to the VP People & Talent. You will take the helm of our dynamic Americas-based People team located across our offices across SF, NYC, Toronto, and emerging footprints in Mexico and Brazil. You will be critical in enabling our ability to grow our operations and build our employee communities alongside our senior leadership. This role will require the maturity and agility to partner with global senior leadership as well as the Americas regional leadership. You and your team will provide end to end functional coverage including implementation of People & Talent initiatives that enable the delivery of the group strategy and business plans for Airwallex. This role will be based in San Francisco, CA. Responsibilities: - Provide leadership, consulting and coaching to the Americas leaders across all areas of People & Talent domains such as recruitment, employee relations, performance management, rewards & benefits, talent management and development, mobility and regulatory compliance. - Assist and/or lead, as appropriate, the development and deployment of programs, policies, procedures and guidelines to help align Airwallex team members with the strategic goals of the company, and the specific goals of the region. - In a People Partner capacity, drive strategic workforce planning and talent development initiatives for the region that align with broader Airwallex goals. Ensuring programs are in place for all key capabilities within the portfolio and implement strategies, such as hiring and development to meet business needs. - As part of the Workplace Experience portfolio, build a thriving culture and working environment encompassing leased offices and co-working spaces that engages, inspires teams to achieve the company's vision in-line with our Operating Principles. - As part of Airwallex's continued growth, you would drive the geographical expansion of our business across the Americas region. - Establish and maintain a highly competent and motivated People team that is effectively interconnected across the region through dedicated People Partners, exceptional Workplace Experience, and efficient People Operations. - Collaborate and partner with our CoE People & Talent functions to achieve the desired outcomes of the business, considering the diverse needs of your stakeholders and peers. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 10 years of experience in People & Talent with a proven track record of leading HR functions through rapid organizational scaling - Broad experience across the full spectrum of a People & Talent function, including advising and influencing at Senior Executive levels - Significant experience working across cultures, global teams, and across the Americas region - Excellent leadership skills, high degree of emotional intelligence and resilience. - Highly developed interpersonal skills - must be able to work with all levels of internal and external organizations and across cultures and countries - Proficient at dealing with complexity and an ability to prioritize amongst near-term and long-term deliverables. - Excellent executive communication and presentation skills, both in slide format and oral. Preferred qualifications: - Experience in a fast-growth, scale-up environments where the business has seen expansion cycles across teams and geographies - Ability to manage range of diverse leaders and talent populations - from engineering, product, commercial, and corporate roles Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

• Collaborate with senior leadership to develop and implement People strategies that support business goals and promote a high-performance culture • Oversee development and retention strategies for the GTM and Underwriting departments • Lead performance evaluation processes, including goal setting, feedback, and development planning • Partner with leadership to design and implement organizational structures and processes • Collaborate with stakeholders on workforce planning, talent acquisition, and succession planning • Guide teams through organizational changes • Serve as a trusted advisor to employees and management • Identify training and development needs and work with the Sr. Manager of Talent Enablement

• Define the People Systems Strategy • Assess current HR and recruiting systems and identify opportunities to improve automation, data quality, and operational efficiency • Design a scalable technology foundation for hiring, employee lifecycle management, and workforce analytics • Ensure people systems support rapid company growth and data-driven decision-making • Design and implement systems supporting recruiting workflows, employee lifecycle management, and internal operations • Evaluate, integrate, and manage HR technology platforms and internal tools • Build reliable integrations across recruiting systems, HRIS, payroll, and internal data platforms • Ensure data quality, governance, privacy, and security across all People systems • Establish and maintain a clear roadmap for People systems and HR technology • Partner closely with engineering teams to implement systems and integrations effectively • Work closely with People, Recruiting, Operations, and Engineering leaders • Improve employee experience through well-designed systems and processes • Help leadership make better decisions through reliable workforce data