EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. Position Summary: The Account Specialist is responsible for maintaining equipment levels, identifying, and engaging Transportation Service Providers, explaining client requirements, file maintenance, and performing administrative and clerical tasks as needed. This position will work as a liaison between EverDriven and our clients, providing guidance, direction, and feedback to operational managers as well as working in collaboration with EverDriven departments. Training: Monday - Friday, 12-5pm MST Shifts Available: Monday - Friday, (range from 10- 9:00pm MST- for a total of 8 hours) - -Occasional work on the weekends (2- 6 hours) depending on business schedule Compensation: $16/hr Location- Remote (US) Responsibilities: - Main point of contact for school districts on all questions - Mostly via Email (routing, dispatch and customer service issues) - Ensure all change requests, student add-on and removals are done in a timely fashion - Maintain routes as efficiently as possible - Build quotes and route analysis - Maintain accurate calendars, setting holidays, early-outs, or assisting with emergency weather updates - Data entry Requirements: - High school diploma, general education degree, or equivalent - Experience routing school transportation is a plus - Computer Literacy skills with Excel and Outlook - Strong verbal and written skills Benefits - Medical, Dental, Vision insurance - Virtual Doctor Visits with $0 Co-Pay - Life Insurance (company paid) - Short Term Disability Insurance (company paid) - Long-Term Disability Insurance (company paid) - Paid Time Off (PTO) - Paid Holidays - Paid Time to Volunteer - Flex Spending Account (FSA) - 401K Plan (with an awesome employer match!) - Employee Assistance Program - Employee Discounts Program Equal Opportunity Employer EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. Visit our website and learn more about us at www.EverDriven.com

• Development of key accounts • Identify and grow strategic accounts • Propose high value‑added solutions • Negotiate and monitor commercial agreements • Ensure the profitability of partnerships • Serve as the liaison between key accounts and internal functions • Provide accurate reporting to Key Accounts management

• Serve as a customer contact for Workiva products and services, supporting clients via phone, email, and in-app communication • Execute onboarding project plans and coordinate the filing process for Capital Markets customers • Ensure the accuracy of documents through a review of work completed, and deliver high-quality service and support throughout the project lifecycle • Resolve moderate customer issues and escalate more complex issues while remaining accountable to customers • Train customers on how to use the Workiva platform to achieve their goals and obtain feedback for relevant internal stakeholders, such as the sales, marketing, and product teams • 24/7 dedication to the Working Group (counsel, bankers, auditors, etc.) throughout the completion of the project, and partner with other Workiva teams on initiatives that address customer needs • Complete routine service requests, including importing documents supplied by Working Groups, applying correct formulas, formatting, and styles, and creating/linking source financial data in Workiva Spreadsheets

• Account/client relationship management and business development: manage client relationships, build/manage a portfolio up to $10M, own the opportunity management cycle from “prospect” to “close”. • Delivery management: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client • Account planning and governance: create and develop the account plan in coordination with the delivery and sales team. • Perform additional duties as assigned.