• Serve as the primary D&T executive partner for the global Site & Study Startup function. • Drive system enhancements that improve startup predictability, data capture, cycle times, and risk identification. • Provide technology, analytical models, and data tools for feasibility assessments. • Enable real‑time access to feasibility insights, performance history, and site data across data platforms. • Oversee integrations between Site & Study Startup systems and broader D&T ecosystem systems. • Build and scale reporting capabilities that measure startup progress, activation risks, feasibility metrics, and regulatory timelines. • Lead a global team of product owners, business analysts, solution architects, and technologists supporting Site & Study Startup systems and processes.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description PIC, a Genus company, has an exciting opportunity. We are seeking a Supply Chain Director in North America who is a strategic architect and operational leader. The Supply Chain Director will design, globalize, and execute the next generation of transport, biosecurity, and gene dissemination services within our Global Supply Chain (GSC). This is a high-impact leadership role with direct influence on the safe, efficient, and bio secure movement of elite pig genetics worldwide. This position will be responsible for: - Owning and deploying a Transport Excellence Operating Model that defines the global standard for live animal logistics, genetic dissemination, and transport biosecurity. - Providing enterprise-level strategy while enabling regionally executable, risk-mitigated transport systems that protect animal health, ensure regulatory compliance, and enable scalable global growth. - Translating strategy into disciplined execution, mentoring and elevating the teams within GSC Services, and embedding continuous improvement, innovation, and accountability across transport, export, and biosecurity operations. The successful candidate is able to work in a culturally diverse, fast-paced environment, including the ability to multi-task and anticipate needs while managing competing priorities and maintaining attention to detail. Strong communication skills, both verbally and in written form, as well as organizational skills are pivotal to succeed in this role. The salary range for this position is $130,000 - $165,000 USD. The salary provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Qualifications - 7+ years of experience with deep exposure to livestock production systems, animal behavior, transportation logistics, and biosecurity risk management. - Demonstrated expertise in transport systems, logistics technology, biosecurity protocols, and disease risk mitigation, with a clear understanding of the operational and financial impact of disease events. - A recognized personal brand built on operational excellence, integrity, and trusted stakeholder relationships. - Proven ability to challenge legacy models, introduce calculated risk, and drive industry-defining innovation in gene dissemination, transport biosecurity, and global logistics. - Skilled in diplomatic leadership, aligning diverse global stakeholders around a shared vision without reliance on command-and-control structures. - Experience operating effectively in matrixed, international organizations, with the discipline to ensure global standards remain locally adaptable and executable. Requirements - Architect, build, and globalize a world-class breeding stock transport framework leveraging advanced technology, standardized training, audit-ready systems, and disciplined execution to eliminate or mitigate disease transmission risk across owned farms, contract operations, and customer deliveries. - Design and operationalize a robust KPI ecosystem that converts data into action, including metrics such as third-party audit outcomes, fleet telematics, trailer history visibility, delivery efficiency, animal welfare indicators, and handling performance. - Work in partnership with Health Assurance, defining the global strategy, facility standards, and training systems for owned and contracted truck wash operations. - Drive best-in-class sanitation protocols for trailers, tractor cabs, and equipment compartments to minimize biosecurity risk and variability. - Lead global transport process development and compliance for the commercialization of EverThrive® PRRS-resistant pigs. - Collaborate with Global Business Unit leaders through the Export Strategy Committee to design and execute a cohesive global gene dissemination strategy. - Identify and deploy innovative logistics, routing, and regulatory strategies to reduce total landed cost while maintaining animal welfare, biosecurity integrity, and delivery reliability across international markets. - Develop and maintain export and gene dissemination KPIs measuring cost efficiency, welfare outcomes, biosecurity exposure, regulatory performance, and cycle-time efficiency. - Build scalable systems that will intentionally develop the existing high-potential talent, preparing team members for senior leadership roles through mentorship, technical mastery, and exposure to global initiatives. - Align people, skills, and workload to ensure balanced execution, operational resilience, and innovation capacity, while sustaining engagement and long-term performance. Benefits - Competitive salary. - Health, dental, vision, FSA/HSA. - Long and short-term disability. - 401K. - Tuition reimbursement. - Paid holidays and ETO (earned time off). - Opportunities for growth.

• Consultative Selling & Strategic Account Planning: Uncover customer pain points, business goals, and operational needs. • Technical & Product Knowledge: Understand healthcare IT ecosystems and SaaS integrations (e.g., EHR, HL7, FHIR). • Emotional Intelligence & Relationship Building: Act as a strategic partner to customers. • Communication & Negotiation Skills: Tailor messaging to diverse audiences. • Data-Driven Decision Making & CRM Proficiency: Maintain disciplined pipeline management and CRM accuracy. • Forecast Accuracy: Provides accurate, timely forecasts aligned with corporate expectations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of CS Digital Strategy is a highly motivated customer service leader with a proven record of building and optimizing digital platforms while continuing to deliver best in class customer service on existing platforms. The Director will be responsible for applying skills and knowledge with a disciplined approach to ensure the team meets or exceeds performance objectives, maintains a high level of client satisfaction, while also building efficiencies, automation, and processes. This individual will lead a team responsible for developing and executing strategies to enhance customer engagement, optimize operational efficiency, and drive business growth through digital channels. - Drive digital innovation and serve as a change agent throughout the organization, developing a clear and compelling digital strategy. - Own and monitor the digital-innovation project portfolio. - Build, manage, and continue to grow a digital-innovation ecosystem, both internally and externally. - Identify new tools (AI, digital, CRM) that can support and enhance our solutions. - Qualify and understand the full range of market trends, influences and opportunities relevant to the business, market, and customer base. - Understand the challenges and opportunities within both existing and new customer segments. - Develop compelling and differentiated digital propositions. Compile case studies to demonstrate our value. Identify new capabilities and/or partnerships required to strengthen capabilities. - Implement digital strategy by working with cross-functional partners to map and transition analog processes to digital ones. - Be an evangelist - championing the use of digital technology and practices to engender a digital mindset from the top down. - Monitor key performance indicators (KPIs) related to customer satisfaction, response time, and resolution rates, and implement strategies to achieve targets. - Review and develop ways to best leverage our technology and implement new technology to continue our digital communication with clients. - Lead and mentor a team of digital specialists, providing guidance and support to drive performance and foster professional growth. - Establish clear goals and performance metrics to measure the effectiveness of digital initiatives. - Foster a culture of innovation, collaboration, and continuous improvement within the digital strategy team. - Ensure collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital ecosystem. - Measure ROI for digital projects, fine-tuning approaches as needed to ensure that we’re investing in the appropriate tools and resources. - Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models. - Identify, research, and select key third-party suppliers, working in an inclusive relationship capacity to achieve all required outcomes. - Own digital client contact - lead and deliver continual improvement and development of the multi-channel/omnichannel proposition. - Develop effective, influential relationships internally and externally at all levels. - Work with peers and key stakeholders to research, identify and capture new digital products across the business and to provide recommendation and change programs which will deliver improved performance and/or a reduction in costs. Qualifications - Bachelor’s degree in business, marketing, communications, or related field preferred. - 10 years of progressively responsible professional experience required in digital strategy, customer experience, marketing, operations, or technology-enabled roles. - 8 years’ experience launching and implementing digital platforms required. - 5 years’ experience leading contact center digital teams (chat and/or email) required. - 4 years’ experience leading teams with direct reports. Requirements - Proven leadership of successful digital transformation projects. - Understanding of core business processes and their associated technical solutions. - An innovative and disruptive mindset, constantly looking forward. - Proven skills for influencing and collaborating with fellow leaders and senior leaders. - Proven experience in digital strategy development and implementation, preferably in a contact center or customer service environment. - Strong understanding of digital platforms, including chat, email, social media, and self-service portals. - Demonstrated leadership experience, with the ability to inspire and motivate a team to achieve results. - Excellent communication and presentation skills, with experience presenting to executive leadership. - Analytical mindset with the ability to interpret data and insights to drive strategic decisions. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs. Benefits - Generous Medical, Dental, and Vision Benefits. - 401(k) with Company Match. - Paid Holidays, Volunteer Time Off, Sick Days, and Vacation. - 12 weeks Paid Parental Leave. - Pre-tax Transit Benefits. - No-Cost Life Insurance Benefits. - Voluntary Benefits Options. - ASPCA Pet Health Insurance Discount. - Access to your earned wages at any time before payday.