• Architect and lead our transition to an AI-first SDLC, embedding AI deeply into development workflows, product management, and technical project management to fundamentally elevate how we build. • Set the vision for AI across the organization, translating emerging technologies and platforms into practical, scalable advantage. • Institutionalize AI enablement across architecture, tooling, QA, and delivery practices so that AI becomes part of our operating system, not an experiment. • Lead two high-impact engineering teams through critical initiatives, including the migration of our telephony provider and a foundational AI-enabled sales platform that will shape the future of our business. • Operate as a strategic peer to Product leadership, shaping roadmaps, generating new ideas, and co-owning outcomes so engineering helps define direction rather than simply executing tickets. • Make disciplined, high-leverage build-versus-buy decisions that balance speed, cost, differentiation, and long-term platform strategy. • Lead and develop Directors, Engineering Managers, and Principal Engineers, building a leadership bench that scales with the business. • Raise the technical and operational bar while ensuring teams can execute independently at a high level. • Build an organization that fully embraces AI-assisted development and modern engineering practices. • Foster a culture that optimizes for experimentation, rapid iteration, ownership, and continuous learning. • Establish and reinforce architectural standards across Next.js, Node.js, TypeScript, and AWS, enabling teams to build scalable, secure, and durable systems with confidence. • Stay at the forefront of AI and modern application development, bringing forward pragmatic innovation that drives measurable impact.

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks IT Architect Seniors – Capital Markets in Jacksonville, FL to define, maintain, and extend functional product architecture for FIS’ suite of Financial Services Applications. Define and maintain architectural principles and standards for FIS application development based on business requirements. Work conducts selection, operation, and administration of Commercial-Off-The-Shelf (COTS) systems and system software. Document and publish architecture principles and standards, position papers, blueprints, best practices, patterns, and frameworks. Define, construct, support, and provide training for enterprise frameworks. Define and maintain a library of functional component models. Document functional product solutions for key FIS product strategies and product management initiatives. Leverage defined functional component model libraries and architecture roadmaps. Review functional and technical designs to identify areas of risk and missing requirements. Leverage inter-project synergies, application and enterprise software, and infrastructure asset re-use opportunities to expose application assets for enterprise consumption. Communicate system architecture to technical and business groups. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering or related field and eight (8) years of progressively responsible experience in the job offered or a related occupation: defining, maintaining, and extending functional product architecture for Financial Services Applications; defining and maintaining architectural principles and standards for application development based on business’ requirements; implementing work conduct selection, operation, and administration of Commercial-Off-The-Shelf (COTS) systems and system software; documenting and publishing architecture principles and standards, position papers, blueprints, best practices, patterns, and enterprise frameworks; establishing, maintaining, and executing plans to ensure critical business functions continue during and after disruptive events; developing and maintaining technical recovery plans to restore IT systems and data swiftly and securely after a disruption; and utilizing ITIL framework, J2EE, Security (Cloud & On-Prem), Linux, Windows, Networking (On-Prem) , Databases, Webservers, Cloud (Azure and AWS), and SRE DevSecOps tools including Jenkins, Ansible, Bitbucket, Kubernetes, Git, Python, Bash, cron, KORN, BAT, Splunk, Dynatrace, and Harness Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Job Description FIS Management Services, LLC seeks Software Engineer Specialists – Mortgage Solutions in Jacksonville, FL to design and deploy GenAI-powered document intelligence services using Azure OpenAI and Azure AI Document Intelligence, enabling automated extraction of structured data from complex mortgage documents like appraisals, title reports, and closing disclosures. Integrate confidence scoring and human-in-the-loop validation into GenAI pipelines to ensure accuracy and compliance in high-stakes mortgage workflows. Architect event-driven microservices using Azure Event Grid, Service Bus, and Azure Functions to orchestrate document processing and downstream data enrichment. Develop custom Helm charts and manage Kubernetes deployments across dev, QA, and production environments, ensuring consistency and scalability. Implement CI/CD pipelines using GitHub Actions and Terraform to automate infrastructure provisioning and application deployment across cloud environments. Build and maintain responsive front-end modules using Angular and React, and develop secure, scalable back-end services in .NET Core and C#, enabling seamless user experiences and efficient mortgage data processing. REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: working on the Residential Mortgage lifecycle, including property valuation, title services, loan origination, and asset protection; translating domain-specific challenges into technical solutions; architecting and designing scalable, secure, and maintainable enterprise applications aligned with mortgage business goals; guiding engineering teams, driving technical strategy, and making architecture decisions across distributed systems; utilizing .NET Core, C#, and microservices implementing practical application of domain-driven design (DDD) and event-driven architecture; working with Microsoft Azure, including Service Bus, Cosmos DB, Azure SQL, Blob Storage, Azure Functions, and Event Grid; building Angular front-end modules, implementing CI/CD pipelines using GitHub Actions, Kubernetes, and Helm, and managing infrastructure with Terraform; and implementing observability and telemetry using Azure Application Insights, Log Analytics, and SRE best practices to ensure system reliability and performance. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Become a part of our caring community and help us put health first Humana is seeking a self-driven and collaborative Lead Software Engineer to join our Interactive Voice Response (IVR) team. In this role, you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms. You will have the opportunity to drive the success of a high-impact, customer-facing application within a Fortune 50 company, working closely with multiple teams throughout the software development lifecycle (SDLC). Lead Software Engineer – IVR & Omnichannel APIs Humana is seeking a self-driven and collaborative Lead Software Engineer to join our Interactive Voice Response (IVR) team. In this role, you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms. You will have the opportunity to drive the success of a high-impact, customer-facing application within a Fortune 50 company, working closely with multiple teams throughout the software development lifecycle (SDLC). Key Responsibilities: - Collaborate with team members to track and plan agile work supporting core cloud infrastructure. - Partner with internal architecture and other enterprise teams to ensure a resilient, state-of-the-art cloud environment for a high-profile enterprise application. - Develop and deliver proofs-of-concept (POCs) and sample implementations for widespread adoption within agile teams. - Work with senior leadership to influence project timelines, deliverables, and strategic direction. - Provide Tier 3 support during critical, high-impact incidents to ensure rapid resolution and minimal disruption. Humana is committed to fostering a collaborative and innovative work environment that supports personal and professional growth. Join us to help build solutions that directly impact millions of customers. Use your skills to make an impact Required Qualifications: - At least 8 years of experience in coding and development on cloud-based platforms - Demonstrated experience with IVR systems or similar contact center technologies. - Proven hands-on development expertise with large-scale cloud solutions. - Strong background in designing and implementing API/Web Services. - Excellent analytical, communication, organizational, and problem-solving abilities. - In-depth knowledge of artificial intelligence (AI) implementation, testing, and monitoring processes. Preferred Qualifications: - Bachelor’s degree or higher in computer science or a related field. - Google Cloud (GCP) Contact Center. - Experience with SQL and MongoDB databases. - Previous experience supporting applications at a Fortune 100 company. - Experience in creating MCP Servers Additional Information To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested - Satellite, cellular and microwave connection can be used only if approved by leadership - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information #LI-Remote Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $129,300 - $177,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-02-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.