• Serve as the local expert and ultimate technical authority for your Pillar's test processes, feature interactions, and quality standards. • Engage early in the SDLC, contributing significantly to refinement, planning meetings, and RFC/Design reviews. Challenge Product Managers and Engineering Leads to consider testability, competitive edge, and integration risks before a single line of code is written. • Review and influence Pillar OKRs (e.g., engineering velocity, reliability) to identify partnership opportunities where QE tactics directly drive business objectives. • Take accountability for the quality of your Pillar by proactively identifying weak spots, automation blockers, and resource gaps, and aggressively escalating these to leadership to request support. • Represent your Pillar in the Cross-Module Leadership Team to coordinate cross-team impacts, share industry-leading practices, and align on standardized test plans and tooling across all pillars. • Architect and lead non-functional testing strategies across the pillar, explicitly championing performance, load, and scale testing to ensure the platform reliably handles enterprise-level concurrency and data volumes. • Drive AI Adoption & Standardization: Champion the use of AI in the testing lifecycle. Collaborate with the Internal Tools (Autobots) team to contribute to, adopt, and standardize common AI-based testing solutions across your pillar (e.g., leveraging AI for test script generation, intelligent failure triage, and pipeline optimization). • Champion the philosophy that quality is a shared engineering goal, ensuring development teams are equally accountable for automation maintenance and preventing the anti-pattern of "throwing it over the wall to QA." • Intelligently allocate QE efforts within your Pillar, prioritizing high-value user journeys and guiding your team to swarm on the most critical initiatives. • Contribute test code, audit Developer Unit/Integration tests for coverage gaps, and actively write complex End-to-End (E2E) automation scripts alongside your team. • Partner closely with your Pillar’s dedicated Automation Enablement engineer to ensure framework gaps are closed and flaky tests are managed urgently. • Act as a strong mentor and teacher of nuanced testing principles to both Feature QEs and Developers, empowering others to do the work while continuing to deliver impact yourself.

• Collaborate with development teams to ensure software quality • Design and execute test plans • Document test results and report issues • Participate in product design reviews

• QA tasks estimation • Planning and risk analysis of QA activities • Requirements and specifications testing with AI-supported validation • Test cases, suites and checklists design and review leveraging AI capabilities • Configuration of test suites runs • Integration and system testing with intelligent edge case detection • Bug reporting and test results analysis • Creation and maintenance of QA artefacts and documentation supported by AI tools • Handling production incidents, monitoring and troubleshooting with intelligent log analysis • QA mentoring and training • Researching in QA tools/technology, including AI-driven solutions • Automation scope definition, automation tests running and results analysing

• Identify automated test cases that are critical and repetitive and automate them, overseeing their execution and maintenance. • Design, develop and maintain scalable test automation frameworks. • Collaborate in ensuring bugs are triaged and resolved in time, creating a culture of quality in the production teams you are part of. • Develop and execute automation scripts in an Agile model with efficiency and accuracy ensuring automation best practices. • Develop and execute test plans on multiple projects concurrently, documenting results and working with teammates to identify root causes. • Proactively develop in-depth understanding of project(s) and customer context, objectives and use cases. • Collaborate with project teammates to deliver high quality software that meets customer requirements. • Work closely with customers and project teammates to ensure requirements are testable and the delivered solutions are coherent, consistent and complete. • Contribute to project functions by attending standups and planning meetings, contributing to risk and hazard identification and analysis, identifying issues and working to resolve them. • Understand the highly technical features and functionality of Smile Digital Health’s products in detail in order to plan for testing and other QA activities. • Estimate, prioritize, plan and coordinate testing activities. • Mentor new team members and support QA Lead(s), as needed.