Job Closed

This listing is no longer active.

Trimble Inc. logo
Trimble Inc.

Trimble technology is transforming critical industries to power an interconnected world of work.

Service Manager

Location

Sweden

Posted

128 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglishSwedish

Job Description

Service Manager

Trimble Inc.

• Act as the primary point of contact for designated customer accounts in Sweden, managing service-related communications and ensuring customers understand how to engage Trimble support through agreed channels • Work with partner and Trimble support to coordinate responses to urgent issues by connecting the right people together and driving timely updates to the customer • Prioritize work based on impact and urgency, ensuring expectations and response times are aligned with agreed SaaS solution SLAs • Communicate clearly and professionally with corporate customers, including writing customer updates that are accurate, concise, and actionable • Maintain a steady communication cadence during incidents, including status updates, timelines, and next planned actions • Help facilitate incident management activities in line with ITIL 4 practices, including triage, escalation, and post-incident follow-up • Support continual improvement by identifying recurring issues, communication gaps, or process friction, and proposing practical improvements • Partner with internal teams and stakeholders to ensure smooth handovers, clear responsibilities, and a consistent service experience • Ensure customer issues are received from authorized sources and follow proper verification procedures

Job Requirements

  • 1–2 years of experience in a customer-facing role (consulting, customer support, service coordination, account coordination, service desk, operations, or similar)
  • Strong verbal and written communication skills in English and Swedish
  • Comfort working with corporate customers and handling sensitive situations professionally
  • Ability to organize work, prioritize, and manage multiple parallel items without losing attention to detail
  • Familiarity with ITIL concepts (ITIL 4 knowledge is a plus)
  • Experience using ticketing tools or customer-facing systems is beneficial (examples include Salesforce, Jira, or similar)
  • Experience of the forestry industry and GIS applications is advantageous

Benefits

  • Flexible work arrangements
  • Professional development opportunities

Related Categories

Related Job Pages

More Manager Jobs

Regional Manager – Orthodontics

MB2 Dental

MB2 Dental is a dental partnership organization dedicated to empowering dental professionals through comprehensive services designed to enhance practice efficie

Manager128 days ago

• Oversee day-to-day operations across multiple orthodontic practices. • Serve as the primary liaison between supported offices and MB2 leadership. • Drive performance in production, collections, insurance aging, and overall year-over-year growth. • Monitor KPIs and implement operational improvements across all locations. • Ensure operational consistency and accountability throughout the region. • Maintain visibility into clinical workflow, scheduling efficiency, and case acceptance. • Utilize Gaidge and remote access tools to monitor schedules and proactively address operational challenges. • Review MTD production, collections, and aging reports and submit required reporting. • Review marketing updates and operational reporting from each office. • Support offices in person as needed to maintain performance standards. • Mentor and support Office Managers and Assistant Managers daily. • Conduct skill assessments and provide structured training using MB2’s training philosophy. • Participate in performance evaluations, coaching conversations, and corrective action processes. • Foster accountability, engagement, and a high-performance culture. • Ensure compliance with company policies and regulatory standards (HIPAA, OSHA, and employment regulations). • Oversee supply management and operational expense controls. • Attend manager meetings and collaborate with leadership.

Texas
$100K - $110K / year
Job Closed
Liberty Healthcare Corporation logo

Regional Coordinator (part-time) - sex offender community supervision

Liberty Healthcare Corporation

Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities. Click “Apply” and submit your resume for immediate consideration.

Manager128 days ago
OtherRemoteTeam 1,001-5,000

Liberty Healthcare Corporation operates the ‘California Conditional Release Program,’ a specialized intensive community supervision and treatment program for people adjudicated as “Sexually Violent Predators” and court-ordered to transition from in secure residential treatment in the community. Liberty is now hiring for a part-time ‘Regional Coordinator’ position which is well-suited for an experienced parole, probation, criminal justice, or forensic mental health professional. The responsibilities of this key position will include: - Direct monitoring and supervision of adult sex offenders in the community - Facilitating new client’s transition from secure residential treatment into the community – which includes developing comprehensive supervision plans for new clients and securing suitable housing, health and human services, and financial support - Leading and supervising a team of field-based staff - Collaborating with the program’s leadership team - Developing and maintaining productive working relationships with a multitude of stakeholders – including treatment providers, law enforcement, court officials, state hospital contacts, and government agencies - Completing reports - Remaining on-call 24/7 (Monday through Friday) and responding promptly to emergencies This is a virtual position which will require you to travel regularly throughout the region and work partially from your home office. Because Liberty’s monitoring services are 24/7, 365 – the work schedule will be flexible, but highly variable and unpredictable. Work hours may range from 20-35 each week. As a full-time employee of Liberty Healthcare in this role, you can expect: - Hourly compensation of $35.00 to $40.00 (depending on qualifications) - Reimbursement for work-related mileage - Laptop, mobile phone and other home office equipment

United States
$35 - $40 / hour
Job Closed
Liberty Healthcare Corporation logo

Regional Coordinator (part-time) - sex offender community supervision

Liberty Healthcare Corporation

Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities. Click “Apply” and submit your resume for immediate consideration.

Manager128 days ago
OtherRemoteTeam 1,001-5,000

Liberty Healthcare Corporation operates the ‘California Conditional Release Program,’ a specialized intensive community supervision and treatment program for people adjudicated as “Sexually Violent Predators” and court-ordered to transition from in secure residential treatment in the community. Liberty is now hiring for a part-time ‘Regional Coordinator’ position which is well-suited for an experienced parole, probation, criminal justice, or forensic mental health professional. The responsibilities of this key position will include: - Direct monitoring and supervision of adult sex offenders in the community - Facilitating new client’s transition from secure residential treatment into the community – which includes developing comprehensive supervision plans for new clients and securing suitable housing, health and human services, and financial support - Leading and supervising a team of field-based staff - Collaborating with the program’s leadership team - Developing and maintaining productive working relationships with a multitude of stakeholders – including treatment providers, law enforcement, court officials, state hospital contacts, and government agencies - Completing reports - Remaining on-call 24/7 (Monday through Friday) and responding promptly to emergencies This is a virtual position which will require you to travel regularly throughout the region and work partially from your home office. Because Liberty’s monitoring services are 24/7, 365 – the work schedule will be flexible, but highly variable and unpredictable. Work hours may range from 20-35 each week. As a full-time employee of Liberty Healthcare in this role, you can expect: - Hourly compensation of $35.00 to $40.00 (depending on qualifications) - Reimbursement for work-related mileage - Laptop, mobile phone and other home office equipment

United States
$35 - $40 / hour
Job Closed

Manager, HITRUST Solutions

Thoropass

Thoropass, founded in 2019, is a compliance automation company dedicated to simplifying compliance processes in healthcare, FinTech, and SaaS sectors. With a focus on fostering a c

Manager128 days ago

Working at Thoropass At Thoropass, we are revolutionizing the compliance and audit industry by integrating cutting-edge AI technology with expert human insight. Our team is dedicated to delivering exceptional customer experiences and high-quality outcomes. We’re driven by our mission to build a world that’s safer for consumers and ensuring compliance is never a blocker to innovation. By bringing together remarkably talented individuals, we’re looking to help the industry see compliance as an advantage. Join us as we collaborate to establish our platform as the world's leading choice for compliance and audit solutions. Our Values These are the behaviors and skills we look for in our people. Living by these values ensures we are building a team that can grow together and deliver the best possible outcomes for each other and our customers. - Take thoughtful risk: We solve for today while being considerate of tomorrow—creatively leveraging our tools and abilities to hit ambitious goals. - Be curious, ask, and learn: We always seek to better understand our industry and our customers. We don’t shy away from mistakes—using every bit of data to learn and iterate. - Win together: Compliance is a team sport. We proactively engage with one another and check our egos at the door in search of the best ideas. - Move the needle: Our goals are lofty for a reason. We set clear expectations, give direct feedback, and challenge ourselves to close the gap between those goals and results. What We Do Thoropass is transforming the landscape of security compliance and audits. As the only all-in-one platform that combines compliance automation software with a tech-enabled audit firm and pentest services, we offer a modern approach to information security compliance and audit. Our AI-powered solutions, such as First Pass AI, are designed to streamline compliance and accelerate audits for frameworks like SOC, PCI, ISO, HITRUST, HIPAA, and more. Thousands of companies trust Thoropass for high-quality audit and assessment services, delighting in a truly differentiated experience. Founded in 2019 and headquartered in New York, Thoropass has rapidly expanded with $97M in funding from top investors including J.P. Morgan, PayPal Ventures, Fin Capital, Centana, Canapi, and Bain Capital. We operate as a virtual, global company with a presence in over 18 countries. With substantial growth in both customers and revenue, we are strategically positioned for continued expansion in 2025 and beyond. About the Role Forget everything you think you know about information security auditing. We’re on a mission to reinvent the outdated, clunky audit process—and we’re doing it with cutting-edge AI, automation, and a relentless commitment to customer success. At Thoropass, auditing isn’t about manually sifting through endless evidence or checking boxes—it’s about solving complex security problems for our customers in smarter, faster, and more innovative ways. And thanks to our AI-powered auditor tech stack and industry leading audit process, you won’t spend your days buried in audit testing. As a Manager, InfoSec Solutions, you’ll own a portfolio of accounts, manage a high-performing team, and help shape the future of audit technology. In this role, you’ll not only ensure the delivery of exceptional HITRUST audits for emerging technology companies but also collaborate directly with our Labs team to advance our AI-powered audit engine. This isn’t your typical audit job—it’s a chance to lead innovation, tackle complex challenges, and make a lasting impact on the industry. What You'll Do In this role, you’ll combine your audit expertise with a drive for innovation to execute audits at scale and advance our cutting-edge technology. Here’s how you’ll make an impact: - Deliver World-Class Audits: Oversee the performance of HITRUST audits and ensure the accuracy, quality, and timely delivery of audit reports. - Lead and Mentor: Manage a team of junior to mid level auditors, fostering a culture of innovation, excellence, and customer focus. - Collaborate on Technology: Work closely with our technology team to refine, enhance, and implement our AI-powered audit engine, ensuring it addresses real-world challenges and scales with our growth. - Drive Efficiency: Build and implement processes that make it possible to execute HITRUST audits at scale without sacrificing quality. - Enhance Customer Experience: Collaborate cross-functionally to improve the integrated audit experience for customers, making audits more seamless and insightful. - Be a Thought Leader: Provide expert guidance on information security and HITRUST standards, while identifying opportunities for continuous improvement and innovation. Skillsets/ Requirements You’re not just an auditor—you’re a problem solver, innovator, and leader who thrives in a fast-paced, tech-forward environment. Here’s what makes you a perfect fit for this role: - Audit Innovator: Deep expertise in HITRUST with 7+ years of experience performing HITRUST or related IT audits in an audit or consulting firm. - Technology Enthusiast: Familiarity with advanced cloud technologies (AWS, GCP, Azure) and a passion for leveraging technology to solve problems. - Collaborative Leader: Proven ability to manage and mentor a team, while working cross-functionally to achieve big-picture goals. - Problem Solver: Analytical and detail-oriented, with the ability to break down complex problems into actionable solutions. - Forward-Thinking: A visionary who sees how AI and automation can transform the audit process and is eager to help lead that transformation. - Customer-Centric: Excellent communication skills and the ability to build trusted relationships with customers. - Certified Pro: CPA, CISSP, CISA, or equivalent technical certifications (e.g., AWS Solutions Architect). Why You’ll Love This Role - Innovate with Impact: Work at the cutting edge of audit technology, collaborating to advance our AI engine and redefine how audits are done. - Lead a Team of Trailblazers: Manage a team of talented auditors who are passionate about delivering exceptional results. - Shape the Future: Help us scale and transform the industry by building processes that make audits faster, smarter, and better. - Work with Exciting Companies: Partner with some of the world’s most innovative emerging technology companies, helping them achieve their security and compliance goals. USA Compensation: - The salary range for this position is $130,000 - $150,000 and will be based on experience and skill set - Immediate access to health, dental, and vision care - Early equity in a fast-growing company - Work from home model - Flexible PTO Equal Opportunity Thoropass provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Even if you feel you don’t meet every requirement, consider applying! Thoropass acknowledges the research which shows that women and people of color are less likely to apply for jobs when they don’t meet all of the stated qualifications. However, we’re looking for authentic innovators to blaze new trails and you just may be the right person for this or another role.

United States
$130K - $150K / year