MB2 Dental

Role Description The Director of Orthodontic Operations' primary responsibility is to provide strategic oversight and mentorship of Operations, while also being directly responsible for the operational and financial success of multiple dental practices across the United States. The Director serves operating Dentist owners by holding direct reports accountable to day-to-day practices that meet immediate needs while positioning the practice for growth. The Director is skilled and experienced at: - Creating annual budgets - Strategic planning - Project management - Talent calibration - Growth and development plans - Financial statement analysis - Verbal and written communication - Modeling professional, ethical, and highest standards of behavior This is a remote position with required travel approximately 50% of the time. Qualifications - 7+ years of experience in the orthodontic field is required - 2+ years of multi-site experience is required - Strong attention to detail and exceptional organizational abilities - Proficiency in delegation and remote management - Excellent communication skills, capable of effective communication across all organizational levels Requirements - Model outstanding service to clients, including superior written, verbal, and other communication skills - Identify team member strengths and areas of opportunity related to leadership and management skills - Train, coach, and mentor team members to optimal service excellence - Interview, hire, and retain top-tier talent in partnership with human resources - On-board all team members to seamlessly integrate into the dynamic business environment - Train operations team members to perform duties in a timely and accurate manner - Hold team members accountable to published and clearly defined goals - Partner with operating owners and executive leadership to make operational decisions - Understand, analyze, and action plan key performance metrics - Review operating performance results and implement corrective action as needed - Partner with dedicated corporate departments and executive team members to design sustainable and scalable programs - Be strategic; understand operational areas of opportunity and execute plans to grow and enhance the business - Organize all projects, initiatives, and programs via project charters - Thoroughly understand key performance indicators and drivers - Assess practice needs and strategically plan to make improvements - Keep up to date on industry trends, related current events, and best practices - Hold team members accountable for annual training requirements, performance reviews, and other company requirements - Provide thoughtful, documented, timely, and helpful feedback to direct reports Benefits - Competitive pay + bonus opportunities - Medical, dental, vision, and life insurance - Short and long-term disability - Generous PTO and paid holidays - Traditional and Roth 401(k) options - Referral Bonus Program

• Oversee day-to-day operations across multiple pediatric practices. • Serve as the primary liaison between supported offices and MB2 leadership. • Drive performance in production, collections, insurance aging, and overall year-over-year growth. • Monitor KPIs and implement operational improvements across all locations. • Ensure operational consistency and accountability throughout the region. • Maintain visibility into clinical workflow, scheduling efficiency, and case acceptance. • Utilize Gaidge and remote access tools to monitor schedules and proactively address operational challenges. • Review MTD production, collections, and aging reports and submit required reporting. • Review marketing updates and operational reporting from each office. • Support offices in person as needed to maintain performance standards. • Mentor and support Office Managers and Assistant Managers daily. • Conduct skill assessments and provide structured training using MB2’s training philosophy. • Participate in performance evaluations, coaching conversations, and corrective action processes. • Foster accountability, engagement, and a high-performance culture. • Ensure compliance with company policies and regulatory standards (HIPAA, OSHA, and employment regulations). • Oversee supply management and operational expense controls. • Attend manager meetings and collaborate with leadership.

Overview MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and based in Carrollton, TX, is actively hiring a Director of Operations! The Director of Operations’ primary responsibility is to provide strategic oversight and mentorship of Operations while being directly responsible for the operational and financial success of multiple dental practices located in assigned areas. The Director of Operations serves operating Dentist owners by holding direct reports accountable for day-to-day practice and meeting immediate needs while positioning the practice for growth. The Director of Operations is skilled and experienced in creating annual budgets, strategic planning, project management, talent calibration, growth and development plans, financial statement analysis, verbal and written communication, and modeling professional, ethical, and highest-standards behavior. ** This is a remote position that requires travel up to 50% of the time. Must reside in one of the following states to be considered: CO, MO. ** Compensation & Benefits - $75,000 - $85,000 per year - Medical, dental, vision, and life insurance - Generous PTO and paid holidays - Long and short-term disability - Traditional and Roth 401(k) options - Referral Bonus Program Responsibilities - Partner with operating owners and executive leadership to make operational decisions - Understand, analyze, and action plan key performance metrics to successfully lead and grow the multi-unit business within an assigned territory - Assess practice needs and strategically plan to make improvements - Model outstanding service to clients, including superior written, verbal, and other communication skills. Identify team member strengths and areas for improvement in leadership and management skills. Train, coach, and mentor team members to optimal service excellence - Interview, hire, and retain top-tier talent in a partnership with human resources to ensure staffing needs are met, turnover is controlled and decreasing year over year, and team members grow throughout the organization - Onboard all team members to seamlessly integrate into the dynamic business environment while continuing to meet the business needs - Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed - Review operating performance results and take immediate steps to implement corrective action as needed, while creating and executing long-term strategic plans - Partner with dedicated corporate departments and executive team members to design sustainable and scalable programs - Organize all projects, initiatives, and programs via project charters; share updates at regular and timely meetings while tailoring the message to specific audiences - Hold team members accountable for annual training requirements, performance reviews, and other company requirements Qualifications - 5+ years of dental office management experience is required - Multi-site experience is highly preferred - Detail-oriented with great organizational skills - Skilled in delegation and remote management - Excellent communication skills - Must be able to travel up to 50% of the time MB2 Dental Solutions, LLC is an equal opportunity employer. INDHRM200

Overview MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and based in Carrollton, TX, is actively hiring a Director of Operations! The Director of Operations’ primary responsibility is to provide strategic oversight and mentorship of Operations while being directly responsible for the operational and financial success of multiple dental practices located in assigned areas. The Director of Operations serves operating Dentist owners by holding direct reports accountable for day-to-day practice and meeting immediate needs while positioning the practice for growth. The Director of Operations is skilled and experienced in creating annual budgets, strategic planning, project management, talent calibration, growth and development plans, financial statement analysis, verbal and written communication, and modeling professional, ethical, and highest-standards behavior. ** This is a remote position that requires travel up to 50% of the time. Must reside in one of the following states to be considered: IA, IL, MN, ND, NE, SD. ** Compensation & Benefits - $80,000 - $100,000 per year - Medical, dental, vision, and life insurance - Generous PTO and paid holidays - Long and short-term disability - Traditional and Roth 401(k) options - Referral Bonus Program Responsibilities - Partner with operating owners and executive leadership to make operational decisions - Understand, analyze, and action plan key performance metrics to successfully lead and grow the multi-unit business within an assigned territory - Assess practice needs and strategically plan to make improvements - Model outstanding service to clients, including superior written, verbal, and other communication skills. Identify team member strengths and areas for improvement in leadership and management skills. Train, coach, and mentor team members to optimal service excellence - Interview, hire, and retain top-tier talent in a partnership with human resources to ensure staffing needs are met, turnover is controlled and decreasing year over year, and team members grow throughout the organization - Onboard all team members to seamlessly integrate into the dynamic business environment while continuing to meet the business needs - Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed - Review operating performance results and take immediate steps to implement corrective action as needed, while creating and executing long-term strategic plans - Partner with dedicated corporate departments and executive team members to design sustainable and scalable programs - Organize all projects, initiatives, and programs via project charters; share updates at regular and timely meetings while tailoring the message to specific audiences - Hold team members accountable for annual training requirements, performance reviews, and other company requirements Qualifications - 2+ years of multi-site experience is required - 5+ years of dental office management experience is required - Detail-oriented with great organizational skills - Skilled in delegation and remote management - Excellent communication skills - Must be able to travel up to 50% of the time MB2 Dental Solutions, LLC is an equal opportunity employer. INDHRM200

• Oversee day-to-day operations across multiple orthodontic practices. • Serve as the primary liaison between supported offices and MB2 leadership. • Drive performance in production, collections, insurance aging, and overall year-over-year growth. • Monitor KPIs and implement operational improvements across all locations. • Ensure operational consistency and accountability throughout the region. • Maintain visibility into clinical workflow, scheduling efficiency, and case acceptance. • Utilize Gaidge and remote access tools to monitor schedules and proactively address operational challenges. • Review MTD production, collections, and aging reports and submit required reporting. • Review marketing updates and operational reporting from each office. • Support offices in person as needed to maintain performance standards. • Mentor and support Office Managers and Assistant Managers daily. • Conduct skill assessments and provide structured training using MB2’s training philosophy. • Participate in performance evaluations, coaching conversations, and corrective action processes. • Foster accountability, engagement, and a high-performance culture. • Ensure compliance with company policies and regulatory standards (HIPAA, OSHA, and employment regulations). • Oversee supply management and operational expense controls. • Attend manager meetings and collaborate with leadership.

Overview MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, is seeking an experienced Regional Manager with a strong orthodontic background to oversee a growing portfolio of orthodontic practices. This role supports our affiliated Orthodontic practices across the Northeast region. The Regional Manager serves as an operational leader within the territory and acts as the primary liaison between the orthodontic brands and MB2. MB2 Dental is pleased to offer a competitive compensation package that includes medical/dental/vision/life insurance, long- and short-term disability, generous PTO, paid holidays, traditional and Roth 401(k) options, and more. * This is a remote position with required travel of up to 50% of the time. * Compensation: - $100k - $110k, dependent on experience Responsibilities: Multi-Unit Operational Leadership - Oversee day-to-day operations across multiple orthodontic practices. - Serve as the primary liaison between supported offices and MB2 leadership. - Drive performance in production, collections, insurance aging, and overall year-over-year growth. - Monitor KPIs and implement operational improvements across all locations. - Ensure operational consistency and accountability throughout the region. Orthodontic Operations Oversight - Maintain visibility into clinical workflow, scheduling efficiency, and case acceptance. - Utilize Gaidge and remote access tools to monitor schedules and proactively address operational challenges. - Review MTD production, collections, and aging reports and submit required reporting. - Review marketing updates and operational reporting from each office. - Support offices in person as needed to maintain performance standards. Team Leadership & Development - Mentor and support Office Managers and Assistant Managers daily. - Conduct skill assessments and provide structured training using MB2’s training philosophy. - Participate in performance evaluations, coaching conversations, and corrective action processes. - Foster accountability, engagement, and a high-performance culture. Compliance & Administrative Oversight - Ensure compliance with company policies and regulatory standards (HIPAA, OSHA, and employment regulations). - Oversee supply management and operational expense controls. - Attend manager meetings and collaborate with leadership. Qualifications: - Must have 3+ years of multi-unit orthodontic leadership experience - Strong understanding of orthodontic clinical workflows and operational systems - Preferred knowledge of Medicaid insurance billing within orthodontics - Experience managing multiple practices simultaneously - Proficient in Gaidge - Competent in Microsoft Office and Windows OS - Strong analytical and financial acumen with the ability to interpret KPI reporting and full P&Ls - Excellent verbal and written communication skills - Strong relationship-builder with the ability to influence and support doctors and teams - Comfortable with frequent travel and overnight stays - Highly organized, adaptable, and solutions-oriented MB2 Dental Solutions, LLC is an equal opportunity employer. INDHRM200

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description MB2 Dental has an opening for a Regional Manager in the Dallas-Fort Worth metroplex! This is a remote position that requires overnight travel approximately 50%–75% of the time. - Model outstanding patient service, written, verbal, and other communication skills. - Identify team member strengths and areas of opportunity as it relates to patient skills. - Train, coach, and mentor team members to optimal patient service levels. - Onboard all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs. - Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed. - Partner with the human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings. - Attend meetings, training courses, and other learning and development opportunities as made available and/or required. - Partner with the dentist and regional operations leadership to make operational decisions that benefit the dental practice. - Understand, analyze, and action plan key performance metrics to successfully lead and grow the business. - Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements. - Review operating performance results and take immediate steps to implement course corrective activity as needed. Qualifications - 3 - 4 years of prior dental office management experience, including some Ortho/Specialty office management experience, is required. - Must have previous multi-office management experience. - Ortho/Specialty office management experience required. - High School diploma or GED required, 4-year bachelor's preferred, or equivalent of management experience in the dental field. - Sales and Customer Service experience is a plus. - Ability and willingness to multi-task, delegate, and hold others accountable. - Computer literacy and typing proficiency (preferred proficiency in the operation of Dentrix and Dexis software). - Knowledge of dental insurance and billing. - Must be available to work some Saturdays. - Ability to travel as needed. Benefits - Health insurance plans - Competitive bonus structure - PTO - 401(k) Company Description MB2 Dental Solutions, LLC is an equal opportunity employer.

• Provide strategic oversight and mentorship of Operations • Ensure operational and financial success of multiple dental practices • Review operating performance results and implement corrective action as needed • Train, coach and mentor team members to optimal service excellence • Assess practice needs and strategically plan to make improvements