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Order Management, Administration Coordinator
Location
Philippines
Posted
90 days ago
Salary
0
Seniority
Mid Level
Job Description
Order Management, Administration Coordinator
Twoconnect
• Manage client interactions, including scheduling appointments, responding to enquiries, and addressing feedback in a professional and timely manner. • Coordinate order processing activities, ensuring accuracy, efficiency, and timely delivery. • Support inventory administration by organising, tracking, and monitoring fabric supplies and related materials. • Maintain accurate and confidential client records, including measurements, preferences, and specific requests. • Provide general administrative support to assist with day-to-day business operations. • Assist with documentation, data entry, filing, and internal record maintenance. • Liaise with internal stakeholders to support service delivery and operational efficiency. • Support smooth communication between customer-facing and operational teams. • Contribute to maintaining organised systems and administrative processes. • Other position-level duties as they arise.
Job Requirements
- Bachelor’s degree in Business Administration, or a Certificate III in Business Administration, or a related discipline.
- At least 2-4+ years’ experience in an administrative or customer support role.
- Experience in fashion, retail, luxury goods, or customer-focused service environments is advantageous.
- Strong organisational skills with the ability to manage multiple tasks and competing priorities.
- High attention to detail and accuracy in record keeping and administrative tasks.
- Strong written and verbal English communication skills.
- Proficiency in Microsoft Office applications and familiarity with CRM or booking systems where applicable.
- Ability to manage confidential client information with professionalism and discretion.
- Strong client service mindset with the ability to respond courteously and efficiently.
- Ability to work effectively in a fast-paced environment.
Benefits
- Work setup – Work from home
- Mon - Fri: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)
- HMO with 1 free dependent and medical reimbursements
- Government-mandated benefits
- Work from home allowances
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
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