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At BID Operations, We Breakthrough, Inspire, Deliver Together.
Junior Client Settlements Operations Specialist – Part Time, Weekends
Location
Malaysia
Posted
95 days ago
Salary
0
Seniority
Junior
Job Description
Junior Client Settlements Operations Specialist – Part Time, Weekends
BID Operations
• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures. • Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary. • Foster positive relationships with external service providers, facilitating effective communication and problem-solving. • Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy. • Contribute to daily settlement procedures and data entry into the ledger system. • Perform daily settlement tasks under the supervision of senior staff members. • Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution. • Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records.
Job Requirements
- Well organised with high accuracy levels, attention to detail
- Skillful with MS Office (especially Excel)
- High proficiency in both English and Mandarin
- Work well in a team and be able to work autonomously and take ownership of tasks
- Excellent communication skills and strong organizational and time management skills
- Familiar with MT4/MT5 Trading system is a plus
- Students are welcome to apply as well
Benefits
- Opportunities for enriching career growth, including exposure to regional contexts.
- Flexibility in smart casual dress code.
- Young, vibrant and open work culture.
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