BID Operations

• Organize existing video assets across YouTube channels by language and content type • Upload videos to YouTube channels, including EN, CN, and KR • Create and optimize video titles using basic SEO principles • Prepare and format video descriptions based on provided templates • Add relevant tags, keywords, subtitles, and timestamps where needed • Standardize thumbnails, titles, descriptions, and playlists across channels • Review and clean up existing channel content to ensure consistency and professionalism • Maintain channel structure, including branding, About sections, and external links • Ensure all videos follow consistent naming conventions, hashtags, and description formatting • Support overall channel organization and presentation to enhance user experience and brand consistency

About the company : At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. About the role : Support the setup, clean-up, and ongoing management of YouTube channels across multiple languages (EN / CN / KR), ensuring content is properly uploaded, optimized, and structured for growth. Key Responsibilities : - Organize existing video assets across YouTube channels by language and content type - Upload videos to YouTube channels, including EN, CN, and KR - Create and optimize video titles using basic SEO principles - Prepare and format video descriptions based on provided templates - Add relevant tags, keywords, subtitles, and timestamps where needed - Standardize thumbnails, titles, descriptions, and playlists across channels - Review and clean up existing channel content to ensure consistency and professionalism - Maintain channel structure, including branding, About sections, and external links - Ensure all videos follow consistent naming conventions, hashtags, and description formatting - Support overall channel organization and presentation to enhance user experience and brand consistency

• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures. • Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary. • Foster positive relationships with external service providers, facilitating effective communication and problem-solving. • Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy. • Contribute to daily settlement procedures and data entry into the ledger system. • Perform daily settlement tasks under the supervision of senior staff members. • Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution. • Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records.