DeepIntent

Role Description DeepIntent is seeking a Platform Support Analyst to join its growing team based in New York, New York. The Platform Support Analyst will report to the Sr. Director, Platform Support. - Address production issues/questions, maintenance, and business support within DeepIntent Products by communicating and coordinating across multiple teams (Client Success, Platform Operations, Product, Analytics, and Sales) - Monitor platform health; investigate and escalate issues - Troubleshoot all platform applications, providing triage, resolution, or recommendations - Manage incoming platform requests from internal users via JIRA tickets, Slack, and emails - Write basic SQL queries that can be used for data analysis and pulling reports - Coordinate and assist in Product feedback sessions; assist with functional and technical documentation. Qualifications - 2+ years of working experience in the digital marketing/advertising technology field, with an emphasis on DSP or Programmatic, and 1+ years in a customer-facing environment - Knowledge of ad tech/programmatic platform technologies, Data, DSPs, SSPs, Ad Exchanges, Ad Servers, and/or verification tools - Ability to analyze performance data and make compelling recommendations for internal strategy and optimizations - Experience and knowledge within SQL; understand concepts and ability to write basic queries that can be used for data analysis and pulling reports - Willingness to learn the technical and functional aspects of DeepIntent's platform - Basic knowledge of HTML and JavaScript - Desire to work in a rapidly growing and ever-changing environment - Strong verbal and written communication skills, working/communicating with internal teams and external clients, providing white-glove service - Detail-oriented, well-organized, flexible, and comfortable working independently - Technical aptitude to learn new technologies Benefits - Competitive base salary plus performance-based bonus or commission - Comprehensive medical, dental, and vision insurance - 401K match program - Unlimited PTO policy and paid holidays - Remote friendly culture with flexible work options - Career development and advanced education support - WFH and internet stipends - Many more perks and benefits!

Role Description We are currently seeking a Director of Client Insights & Analytics to join and help grow our Analytics team based in NYC. You will be responsible for working across the organization on media measurement, reporting, analysis, and delivery to clients. You will work with leaders across internal, client, and technology teams to support and implement high-quality, data driven decisions that provide an unmatched product for patient first outcomes. Key Responsibilities: - Client Engagement: Independently manage client conversations, particularly around DeepIntent measurement and media differentiation, customizing data presentation to client needs. - Client Measurement & Insight Storytelling: Lead the execution of client measurement initiatives using a standardized framework to assess optimization, performance insights, and campaign effectiveness. Advocate for data-driven decision-making. - Data Presentation & Relationship Management: Serve as the main point of contact for analytics discussions with advertisers and agencies, presenting data, campaign performance, insights, optimizations, and value effectively. - Optimization & Performance: Provide recommendations for campaign measurement and optimization to meet or exceed client and internal KPIs and benchmarks. - Strategic Initiatives: Identify and propose strategies to enhance client objectives, effectively communicating our value proposition and striving to exceed client expectations. - Team Leadership & Development: Manage and develop a diverse team of direct reports, optimizing workflow, and enhancing process efficiencies. Act as a key point of escalation for resolving issues and fostering a positive resolution environment. Train the team on best practices in presentation, visualization, and storytelling. Qualifications - 8+ years of experience in digital media, advertising, marketing analytics, or similar field - 4+ years managing, coaching and developing a people team of Analysts - 4+ years experience in health/pharma digital media and measurement - Experience with data analysis tools and methodologies (SQL, Python, R) - Familiarity and use of dashboarding platforms (Tableau, Looker, Data Studio, Power BI) - Strong verbal and written communication skills; confident in presenting with the ability to convey complex concepts in a way that is easy for clients, internal teams, and non-technical partners to understand - Preferred: DSP / programmatic advertising experience - Strong leadership capabilities with proven ability to coach and develop team members and clients - Excellent verbal and written communication skills with ability to present complex concepts clearly - Outstanding problem-solving and analytical abilities - Demonstrated ability to prioritize tasks, and manage competing deadlines - Solution-oriented mindset with focus on client excellence and satisfaction - Can answer why a campaign may have high AQ% and low TRx. Benefits - Competitive base salary plus performance based bonus or commission - Comprehensive medical, dental, and vision insurance - 401K match program - Unlimited PTO policy and paid holidays - Remote friendly culture with flexible work options - Career development and advanced education support - WFH and internet stipends - Many more perks and benefits!

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com. What You’ll Do: We are looking for an Applied AI Engineer to embed directly with our US commercial and operational teams building a human and agentic “operating system” that powers how we work as a company. In this role, you will be a builder and a problem-solver — someone who translates day-to-day operational pain points into practical AI agent and automation solutions that free up capacity for higher-value work. This is an ideal role for someone who is passionate about applied AI, comfortable working across business and technical teams, and excited to see their work make an immediate and measurable impact. Build & Deploy AI Agents and Automations - Design, build, and deploy AI agents that automate administrative and repetitive workflows across commercial operations. - Identify high-value automation opportunities by working directly with stakeholders to map processes and surface inefficiencies. - Develop solutions using LLMs (e.g., OpenAI, Anthropic Claude), workflow automation tools, RESTful APIs, and Python scripting. - Prototype, iterate, and ship working solutions quickly — moving from problem to deployed tool with minimal overhead. Partner with Business Teams - Serve as the technical point of contact embedded within commercial and PMO teams, building strong working relationships with non-technical stakeholders. - Translate ambiguous business needs into clear technical requirements and executable solutions. - Communicate progress, surface blockers, and present solutions in a way that is accessible to both technical and non-technical audiences. Maintain & Document - Create and maintain clear technical documentation for all tools, workflows, and integrations you build. - Monitor deployed solutions and proactively identify opportunities to improve reliability, performance, and adoption. Who You Are - Bachelors or Masters degree in Computer Science, Mathematics or Engineering - Hands-on experience with AI/LLM tools, including configuring and prompting models from providers such as OpenAI or Anthropic (i.e. you’ve successfully shipped a product or feature using Claude Code) - 2+ years of hands-on software development experience, including internships, co-ops, or personal projects with deployed, real-world applications - Comfortable working with RESTful APIs, MCP servers, and integrating third-party services. - Scripting language (i.e. Python) proficiency — you can write scripts, build lightweight automations, and debug independently. - Understanding of prompt engineering best practices. - Naturally curious and proactive — you seek out problems, propose solutions, and don’t wait to be told what to build next. - Strong communicator who can work fluidly across business and engineering functions. - Comfortable with ambiguity — you can scope your own work and adapt as priorities shift. - Based in or able to work effectively within Eastern Time (EST). DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $105,000 -$120,000. The base salary range takes into consideration each candidates skills, experience and qualifications. In addition, we offer an annualized bonus plan and competitive benefits as well as many other company offerings. We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally. Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits! Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits! Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits! DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com. What you'll do We're looking for a skilled Technical Writer to own documentation across the full content lifecycle, from customer-facing help content and in-platform guidance to internal process documentation and UX copy. You'll work cross-functionally with product, engineering, design, marketing, and customer-facing teams to make complex systems clear and accessible for a range of audiences. - Write and maintain external user guides, help content, and customer-facing documentation that make our product easy to understand and use. - Develop internal process documentation and best practices content to support consistency and knowledge-sharing across teams. - Collaborate with design teams to write clear, concise UX copy, including tooltips, error messages, and microcopy. - Create release notes that communicate new features and product updates clearly at launch. - Build and publish in-platform guidance, including release announcements and technical advisories. - Train and improve AI tools, including chatbots and agents, on new and existing documentation and highly structured knowledge bases. - Partner closely with product managers, engineers, operations, and support teams to gather information and review content. - Own information architecture and search optimization with a clear eye on content structure so users can efficiently find the information they need. - Maintain consistency in voice, style, and formatting across the documentation ecosystem. Who You Are - 2–3 years of experience in a technical writing, documentation, or content-focused role. - Strong ability to distill complex technical concepts into clear, user-friendly language approachable for both technical and non-technical audiences. - Demonstrated experience with information architecture, including structuring and organizing content for discoverability and ease of use. - Proven ability to interview and work with subject-matter experts to gather information and affirm content accuracy. - Comfort navigating ambiguity, managing multiple projects simultaneously, and meeting deadlines in a fast-moving environment. - Familiarity with Agile or Scrum workflows, including working within sprint cycles and release cadences. - Strong portfolio demonstrating a range of documentation types and audiences. - Experience with or interest in AI tools, chatbot training, or prompt-based content workflows. - Exceptional written communication and attention to detail. Tools used - Intercom - Confluence - Jira - Asana - Pendo Nice to have - Background in adtech or digital advertising technology. - Experience in healthcare, health tech, or a regulated industry. - Familiarity with UX research or content usability testing. To apply, please include a portfolio, website, or relevant writing samples with your application. DeepIntent is proud to offer a competitive compensation package, inclusive of a base salary range of $105,000 - $115,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer an annualized bonus plan and competitive benefits as well as many other company offerings. We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally. Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits! Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits! Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits! DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com. What You’ll Do: DeepIntent is hiring a Senior Technical Account Manager to support the new line of DeepIntent Helix products and lead the technical and strategic relationship for our Analytics & Data Platforms across agency partners. This role combines client ownership with hands-on technical execution, supporting analytics products, clean room technologies, and pharmaceutical marketing workflows. You’ll own the post-sale experience end-to-end. From onboarding and training to ongoing optimization and growth, while partnering closely with Product, Engineering, Data Science, and Client Solutions to drive customer value. This role is ideal for someone who can operate across technical deep dives and executive conversations. Healthcare experience is required. - Own the technical relationship for enterprise pharma and healthcare agency clients - Lead onboarding, training, and adoption of analytics and clean room solutions - Advise on data ingestion, structure, and privacy-compliant workflows - Monitor account health, usage, and growth opportunities - Translate customer needs into actionable product feedback - Troubleshoot issues in partnership with Engineering and Data Science - Use data to connect platform usage to client outcomes and ROI - Support renewals and upsells with technical expertise Who You Are: - 6+ years of experience across technical and client-facing roles, with increasing responsibility - 3+ years in a Solutions Engineer, Technical Account Manager, or similar role - Experience in the healthcare industry, with working knowledge of HIPAA, de-identification, and data governance - Strong technical fluency in data infrastructure, analytics platforms, and cloud environments - Proficiency in SQL for data querying, validation, and analysis - Proven ability to build structured client processes and communicate clearly with both technical and non-technical audiences - Experience with healthcare datasets (e.g., medical or pharmacy claims) and/or media & advertising data - Familiarity with pharmaceutical marketing use cases, including targeting, measurement, and outcomes reporting - Understanding of clean room technologies and privacy-preserving data workflows - Background in AdTech or programmatic advertising - Working knowledge of Python for data analysis or automation - Prior experience in analytics, data science, or software engineering - Experience with CRM, project management, and analytics tools (e.g., Salesforce/Boostr, JIRA, Confluence, product analytics platforms). - Comfortable in agile environments with distributed teams. Strong documentation habits and a bias toward structured, repeatable processes. DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $115,000 -$135,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings. We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally. Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits! Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits! Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits! DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com. What You’ll Do We are seeking a highly organized and strategic Social & Content Marketing Manager to lead key brand-building initiatives across social media strategy, awards program management, and research project execution. This role plays a critical part in shaping DeepIntent’s external presence, ensuring consistent storytelling and managing complex initiatives from planning through delivery. The ideal candidate blends creativity with operational rigor—comfortable building compelling social narratives, managing award submission timelines, and coordinating cross-functional stakeholders on research-driven initiatives. Social Strategy & Content - Own and evolve the company’s social media strategy aligned to brand, campaign, and business objectives - Develop and manage the B2B social content calendar - Partner with internal teams and external agencies to source, create, and publish content - Monitor performance, trends, and audience engagement to optimize content and timing - Ensure brand voice, messaging, and visual consistency across all social channels Awards Program Management - Lead the end-to-end awards strategy, including identifying relevant industry awards and submission opportunities - Manage awards calendars, deadlines, and submission requirements - Coordinate with internal stakeholders to gather case studies, results, creative assets, and narratives - Write, edit, and refine award submissions to maximize impact and win potential - Track wins, nominations, and recognition for internal and external amplification Research Project Management - Manage marketing and thought leadership research projects from kickoff through final delivery - Coordinate with internal teams, vendors, and research partners to ensure timelines, budgets, and deliverables are met - Translate research findings into compelling marketing assets (reports, infographics, presentations, and social content) - Ensure research outputs align with brand positioning and business objectives - Support distribution and promotion strategies for research-based content Who You Are - 4+ years of experience in marketing, brand, or communications roles - Proven experience managing social media strategy and content calendars - Strong project management skills with the ability to manage multiple priorities and deadlines - Excellent writing, editing, and storytelling capabilities - Highly organized, detail-oriented, and proactive communicator - Comfortable working cross-functionally with sales, product, PR, and leadership teams - Experience managing or submitting to industry awards programs - Experience overseeing primary and/or secondary research projects - Familiarity with social analytics and reporting tools - Experience in B2B, healthcare, technology, or other regulated industries is preferred DeepIntent is proud to offer a competitive compensation package, inclusive of a base salary range of $100,000 - $110,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer an annualized bonus plan and competitive benefits as well as many other company offerings. We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally. Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits! Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits! Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits! DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

• Design and maintain intake and discovery frameworks so that scoping and approval are structured and repeatable • Own the release calendar and act as the operational lead for GA releases across Product, Product Marketing, Engineering, and Support • Partner with Product Marketing to establish beta program frameworks covering eligibility, feedback collection, and handoff to GA • Define and standardize post-launch success measurement: KPI frameworks, instrumentation checklists, and post-launch reviews • Manage roadmap hygiene: track priority changes, document rationale, and keep downstream teams informed when direction shifts • Support quarterly and semi-annual planning cycles by coordinating inputs and tracking goal progress across the PM team • Own internal product communications including release notes, monthly updates, and stakeholder communications to commercial and client success teams • Support key product cadences including the 6 Week Product Line meetings with prep materials, agenda management, and action item tracking • Own the Product org's documentation: PRDs, decision logs, post-mortems, and process guides • Build and maintain templates and playbooks that reduce rework and raise consistency across the team • Administer and optimize the product tool stack (Jira, Confluence, etc.) and build dashboards that give leadership visibility into portfolio health • Manage software capitalization tracking in compliance with finance requirements • Support PM onboarding so new hires ramp quickly on processes and tools • Aggregate customer feedback from support tickets, NPS, sales calls, and user research into a structured, accessible repository • Maintain a competitive tracking process and surface relevant market developments to the team on a regular cadence

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com. What You'll Do The Product Operations Manager will own the systems, workflows, and frameworks that make the Product organization more effective and more consistent. This is an organizational impact role; you'll be building infrastructure that scales with the team, reducing friction that slows good work down, and raising the operational maturity of a product org that is actively growing and transforming. Strong candidates will have a builder's mindset and be more interested in designing repeatable systems than in handling one-off requests. Product Lifecycle & Release Operations - Design and maintain intake and discovery frameworks so that scoping and approval are structured and repeatable - Own the release calendar and act as the operational lead for GA releases across Product, Product Marketing, Engineering, and Support - Partner with Product Marketing to establish beta program frameworks covering eligibility, feedback collection, and handoff to GA - Define and standardize post-launch success measurement: KPI frameworks, instrumentation checklists, and post-launch reviews Planning, Roadmap & Internal Communications - Manage roadmap hygiene: track priority changes, document rationale, and keep downstream teams informed when direction shifts - Support quarterly and semi-annual planning cycles by coordinating inputs and tracking goal progress across the PM team - Own internal product communications including release notes, monthly updates, and stakeholder communications to commercial and client success teams - Support key product cadences including the 6 Week Product Line meetings with prep materials, agenda management, and action item tracking PM Enablement, Tools & Documentation - Own the Product org's documentation: PRDs, decision logs, post-mortems, and process guides - Build and maintain templates and playbooks that reduce rework and raise consistency across the team - Administer and optimize the product tool stack (Jira, Confluence, etc.) and build dashboards that give leadership visibility into portfolio health - Manage software capitalization tracking in compliance with finance requirements - Support PM onboarding so new hires ramp quickly on processes and tools Insights & Market Intelligence - Aggregate customer feedback from support tickets, NPS, sales calls, and user research into a structured, accessible repository - Maintain a competitive tracking process and surface relevant market developments to the team on a regular cadence Who You Are: - 3+ years in Product Operations, Program Management, or a closely adjacent role (TPM, Product Management, Business Operations) at a B2B SaaS or tech company - Strong command of Jira and product tooling, including dashboards, workflows, and automations - Cross-functional experience working with Product Marketing, Engineering, and Finance - Excellent written communication skills; able to turn ambiguous requirements into clean process documentation - Demonstrated ability to build systems and frameworks, not just manage tasks - Comfortable in fast-moving environments where priorities shift and structure has to be earned - Familiarity with software capitalization (ASC 350-40) in a SaaS context nice to have - Experience coordinating tiered release strategies alongside Product Marketing - Background in Agile/Scrum environments a plus - Experience in regulated industries (healthcare, fintech, or similar) where compliance is embedded in the development process DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $110,000 - $135,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer an annualized bonus/commissions plan and competitive benefits as well as many other company offerings. We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally. Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits! Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits! Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits! DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com. What You’ll Do: The Audience Operations Manager will play a critical operational role in managing partner workflows, maintaining documentation, supporting deal execution, and ensuring internal cross-functional alignment. This is an ideal opportunity for someone who thrives in a fast-paced, data-driven environment and enjoys working at the intersection of partnerships, operations, and analytics. Operational Support - Provide day-to-day support to the Data Partnerships team mainly focused on Audiences - Track partnership pipeline status, deliverables, and key milestones. - Maintain organized documentation of contracts, data agreements, and partner materials. - Coordinate internal and external meetings, agendas, and follow-ups. Partnership Execution Support - Assist in onboarding new partners, ensuring smooth operational setup. - Support RFP responses and partner proposals with research and materials. - Monitor performance metrics and prepare recurring reporting. - Help manage billing and contract compliance tracking. Data & Reporting - Compile and analyze audience performance data across partners. - Build and maintain dashboards and recurring reports. - Ensure data accuracy across systems and reporting outputs. Cross-Functional Collaboration - Serve as a liaison between Data Partnerships, Sales, Product, Legal, and Finance. - Help ensure alignment on timelines, deliverables, and technical integrations. - Support internal communication of partnership updates and wins. Who You Are: - 4+ years of experience in data or media partnerships, digital media, adtech, data analytics, or business operations. - Exposure to audience data, identity solutions, or advertising technology ecosystems. - Familiarity with data privacy and compliance considerations. - Excellent organizational skills with strong attention to detail. - Strong written and verbal communication skills. - Ability to manage multiple projects and deadlines simultaneously. - Comfortable working in a fast-paced, evolving environment. DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $100,000 - $115,000. The base salary range takes into consideration each candidates skills, experience and qualifications. In addition, we offer an annualized bonus/commissions plan and competitive benefits as well as many other company offerings. We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally. Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits! Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits! Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits! DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

• Ownership of all post-sale client communication, managing day-to-day operations and account oversight for our Self-Service clients and performing initial troubleshooting of customer issues • Develop expert-level knowledge of the DeepIntent marketing platform with the ability to train and guide clients to ensure the success of their campaigns • Maintain up-to-date information on all accounts and campaigns in our CRM, creating transparency across the business • Develop and grow strong relationships with clients through exceptional client service, proactive insights and critical analysis • Manage pacing and delivery, identifying the opportunity for campaign optimizations based on each client’s success metrics • Manage the onboarding process for all new accounts including the development and training of all DeepIntent’s solutions • Work closely with Sales and other internal counterparts to identify growth opportunities and strategic recommendations for all accounts • Work with the Engineering & Product teams to continue improving the platform and DeepIntent’s offerings by sharing client feedback and your own insights • Develop best practices within the Operations organization through internal collaboration • Stay current with best practices, strategies, and industry standards related to digital marketing • Oversee all billing and account reconciliation for assigned Self-Service accounts