• Responsible for day-to-day coordination, leadership, and strategy of the Pharmacy Member Outreach arm of the Medicare Pharmacy team • Prioritize daily, weekly, monthly focus of PBM Care Teams and Member Outreach team • Clear oversight and formal assessment of PBM Care Team performance • Review and update departmental policies and procedures • Monitor the performance of the pharmacy benefit manager Care Teams • Manage personnel issues, including hiring, training, staff performance reviews, and facilitating staff development activities

• Source and evaluate HCP influencers including physicians, nurses, pharmacists, registered dietitians, and other licensed professionals active on platforms like Instagram, YouTube, LinkedIn, and TikTok • Develop campaign briefs and scientific messaging guides tailored for HCP audiences and communication standards • Oversee the full lifecycle of influencer engagement: outreach, vetting, contracting, onboarding, and campaign management • Ensure all influencer content adheres to industry regulations including FDA/FTC guidance, HIPAA, and brand-specific MLR (Medical, Legal, Regulatory) protocols • Provide influencers with education and tools needed to accurately and responsibly represent product claims, usage instructions, and health data • Partner with legal and medical affairs to review influencer content and streamline the approval process • Collaborate with HCP influencers to co-develop trustworthy, patient-friendly health education and product awareness content • Align HCP influencer campaigns with brand strategy, disease awareness moments, and public health initiatives • Liaise with internal creative teams to coordinate multimedia deliverables (videos, reels, infographics, etc.) • Track influencer campaign performance in collaboration with the Data Analytics Manager using KPIs such as reach, engagement, professional credibility metrics, and audience sentiment • Foster long-term relationships with HCP partners, offering them value-added engagement and opportunities for thought leadership • Manage documentation, reporting, and insights to inform future HCP engagement strategies

• Developing supplier activities • Securing aircraft deliveries on-time, with perfect quality • Managing stakeholder relationships • Conducting assessments and solving complex supply chain or quality management issues • Weekly travel to Airbus suppliers & their subtiers

• Responsible for the leadership and day-to-day operations of bases in a defined area within the region. • Coordinate clinical, aviation, and maintenance services to optimize operational, safety, and financial targets. • Manage base activities to ensure each base is staffed and achieves maximum in-service availability. • Collaborate cross-functionally with Centers of Excellence peers in Clinical, Maintenance, Safety, Aviation, and Sales. • Responsible for oversight of operational and financial performance across assigned bases.