• Drive Operational Reviews (with the ITR Leaders) of Outage Readiness across SQDC to ensure the best outcomes for our customers, our team, and the region for all outages within the planning window. • Own and actively manage multiple NAM Level KPIs while serving as SME for NAM on ITR processes that directly impact the KPI. • Use LEAN principles and Problem-Solving tools to provide recommendations to address underperformance or improve existing performance on the KPI. • Lead the Sales, Inventory, and Operations Planning (SIOP) forecasting process for one of the key functions (Parts, Repairs, Services, Productivity) for NAM. • This includes providing the functions an accurate 3-5 yr. demand forecast, aligning demand and supply, understanding capacity constraints that may exist, and coordinating with the NAM ITR regions on mitigation/correction plans. • Work with Global Continuous Improvement team as needed to determine if a Global Solution is required. • Build and lead cross-functional teams. • Industrialize process changes and influence cultural change to develop constituency support. • Establish a sustainable operational rhythm with all key stakeholders to ensure accurate and timely cooperation between the teams on analysis required and actions needed. • Lead strong integration with all functional teams and drive a disciplined operating process. • Monitor and measure productivity penetration in outage planning and execution in the portfolio/district. • Support successful closure of outage escalation issues for assigned region stakeholders via the Daily Management (War Room) process. • Assist portfolio/district stakeholders to ensure outage issues and risks are reviewed expeditiously to achieve customer impact. • Assist OneFieldServices to promulgate outage Best Practices & Lessons Learned

Social Factor is looking for a temporary, remote, US-based, Scheduling/Project Coordinator for 10 hours a week supporting the Project Management team. This person is responsible for handling the day-to-day management of scheduling platforms and administrative project management tasks supporting client accounts. To excel at this role, the Scheduling/Project Coordinator will be adept at handling details, follow up, and administrative tasks and demonstrate confidence in partnering with key cross-departmental roles throughout the company. Responsibilities: - Acts as day to day support to Project Management to be a dependable, organized, and clear communicator at all levels and through all avenues. - Responsible for identifying and prioritizing tasks based on their urgency and importance to ensure critical project elements receive appropriate attention. Scheduling Focused - Support project management team with scheduling updates and changes on a daily basis - Managing time off requests Project Focused - Evaluate cross-departmental capacities and supports PM in prioritization management - Supports PM in addressing potential workload challenges and adjusting deliverable schedules in PM software - Experience working with remote team resource management. Qualifications: - 1-2 years of relevant project management team support or experience managing projects, teams and/or scheduling in a school, business or association setting. - Working knowledge of basic Google Suite including Google Sheets, Google Drive, Asana and Scheduling Software (Humanity/Everhour) - Detail oriented professional with a proven ability to learn on the job. - Willingness to wear multiple hats and pitch in where needed, in support of the team and creating excellent work for our clients. - Previous experience with scheduling in any capacity a plus Social Factor Culture Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Here at Social Factor, we encourage our employees to embrace the casual atmosphere of a growing dynamic agency. Our team members are humble yet bold, motivated and hardworking, ready to serve and help others, and always interested in the latest the digital world has to offer. If this describes you, we'd love to hear from you!

Job DetailsJob Location: TRLA-REMOTE - Mercedes, TX 78570Salary Range: $65,500.00 - $106,400.00 SalaryPosition Summary Texas RioGrande Legal Aid (TRLA) is seeking a Project Manager to contract with our Family Defense Project. The Project Manager is responsible for overseeing the development, implementation, and evaluation of the Family Defense Moonshot Project that serves underserved and vulnerable families with Texas Department of Family and Protective (DFPS) involvement. This role includes managing a complex, multi-partner project, ensuring compliance with funding requirements, tracking performance metrics, and coordinating internal teams and external stakeholders. The Project Manager will play a key role in aligning program delivery with the organization’s mission and strategic goals. Key Responsibilities Program & Project Management Plan, implement, and support legal services programs from initiation through completion, including scoping, budgeting, scheduling, and reporting. Coordinate and direct the activities of cross-functional project teams; monitor progress to ensure project goals are met on time and within budget. Develop project charters, work plans, timelines, and risk mitigation strategies. Use project management tools (e.g., Smartsheet, Asana, Microsoft Project) to track progress and document decisions. Facilitate changing management processes and ensure proper documentation of changes in scope, resources, or deliverables. Plan and coordinate multi-organization in person continuing legal education convenings for organization and partners. Stakeholder Communication & Collaboration Serve as the primary point of contact for internal teams, partner organizations, and funders. Schedule and lead project-related meetings; maintain clear and timely communication regarding project progress, milestones, risks, and updates. Build and maintain strong relationships with external stakeholders, including legal aid partners, funders, advocacy groups, and community organizations. Represent the organization at conferences, coalitions, and stakeholder convenings as needed. Program Evaluation & Compliance Develop evaluation tools and performance indicators to measure impact and track program goals. Monitor compliance with grant requirements and funding regulations. Prepare detailed reports for funders, board members, and executive leadership, summarizing progress, outcomes, and challenges. Identify and implement continuous improvement strategies based on evaluation findings. Administrative Oversight & Organizational Alignment Contribute to strategic planning efforts and ensure programs align with organizational priorities. Support budget development and monitor program expenditures to ensure responsible use of funds. Support fundraising efforts by providing program data and content for grant proposals or reports. Knowledge, Skills, and Abilities Strong analytical, organizational, and problem-solving skills. Ability to manage competing priorities in a fast-paced environment. High emotional intelligence and ability to collaborate across teams with diverse perspectives. Ability to work independently and use sound judgment in decision-making. Commitment to racial, social, and economic justice. Work Environment Occasional travel for site visits, trainings, or partner meetings may be required. Qualifications & PreferencesMinimum Qualifications Bachelor’s degree in nonprofit management, public administration, social work, legal studies, or a related field. Master’s degree or JD preferred. Minimum 5 years of professional experience, including at least 2 years in project or program management. Experience working in or with legal services, nonprofit, public interest, or government agencies preferred. Demonstrated ability to manage complex projects with multiple stakeholders and tight deadlines. Proficiency in project management systems (e.g., Smartsheet, Asana, Trello, Microsoft Project). Strong verbal and written communication skills, including the ability to write clear reports and grant documentation. Preferred Qualifications Certification in Project Management (PMP, CAPM, or similar). Familiarity with legal service delivery models, access to justice frameworks, or public interest law. Experience with grant management, including reporting, compliance, and performance tracking. Training or certification in process improvement methodologies (e.g., Six Sigma, Lean, Kaizen). Bilingual or multilingual skills, particularly in Spanish, a plus.

• Leads execution of workshops and deployment projects • Ensure that both Development and Partners provide accurate and timely feedback • Develops the statements of work, Professional Services quotations, and budgetary estimates • Lead the creation of project deliverables including both technical and business elements • Provides guidance and signoff on statements of work, budgetary estimates, and timing plans • Perform the overall day-to-day Project Management to ensure that deliverables are achieved within time/cost/quality constraints • Leads all project communication, gate reviews, risk management, and open issue activities.