Aras Corporation

• Perform manual and exploratory testing of cloud services and developer-facing products • Design, write, and maintain test scenarios, test cases, and test documentation • Test APIs, CLI tools, and service integrations • Test web-based UIs where applicable • Participate in requirements and design discussions to identify risks and improve testability • Work closely with developers to investigate issues and improve product quality • Validate fixes, reproduce issues, and help drive them to resolution • Contribute to testing strategies and overall quality improvements • Participate in and support test automation efforts when appropriate

• Provide first-line technical support to end-users for hardware, software, and network issues, and efficiently troubleshooting and resolving problems. • Escalate complex or unresolved issues to Tier 2 support or other relevant teams, following established escalation protocols. • Manage and support Microsoft Intune for device management, security policies, and application deployment • Administer and Support Exchange Online, including user management and troubleshooting • Maintain and operate basic Virtual Machine related tasks in VMware ESXi virtualized environments. • General Understanding of Windows Server environments and related services (Active Directory, DNS, DHCP, File Services) • Develop and maintain PowerShell scripts for automation and reporting • Support Microsoft Office / Microsoft 365 applications • Document IT procedures and contribute to continuous improvement initiatives • Purchase, set up, and deploy new IT hardware and software, ensuring configurations align with organizational standards and security protocols. • AI Awareness & Innovation • General understanding of AI technologies relevant to IT operations • Ability to identify AI use cases in IT support automation, reporting, and knowledge management • Openness to adopting AI-driven tools to improve efficiency and user experience

• Functional / non-functional testing of the web application • Analysis, testing and clarification of project requirements • Development and application of testing strategies • Planning, prioritization and estimation of testing tasks • Creation and maintenance of test documentation • Review and creation of auto-tests • Bugs creation, analysis, tracking, and collaboration on resolution • Tracking and reporting of quality metrics and test results • Participation in Agile ceremonies • Preparation and conduct of demo sessions • Collaboration with developers, PO, partners, and other team members • Following QA processes and contributing to continuous improvement

• Leads execution of workshops and deployment projects • Ensure that both Development and Partners provide accurate and timely feedback • Develops the statements of work, Professional Services quotations, and budgetary estimates • Lead the creation of project deliverables including both technical and business elements • Provides guidance and signoff on statements of work, budgetary estimates, and timing plans • Perform the overall day-to-day Project Management to ensure that deliverables are achieved within time/cost/quality constraints • Leads all project communication, gate reviews, risk management, and open issue activities.

• Act as a leader for AI adoption across Engineering, helping teams identify opportunities to leverage AI technologies and enabling safe and effective adoption of AI capabilities, tools, and development practices across the organization. • Own end-to-end delivery for a defined product area, ensuring scope, schedule, quality, and compliance with engineering and security standards; proactively track progress, risks, and dependencies, and escalate early when needed. • Lead multiple agile teams (typically 2–3) to deliver high-quality outcomes while coordinating work across shared resources such as architects, SMEs, and external partners; prioritize and sequence work, negotiate availability, and resolve conflicts. • Partner closely with Product Management to align backlog priorities with roadmap commitments and ensure predictable execution. • Own capacity planning and allocation across strategic initiatives, operational work, technical debt, and discovery activities (PoCs/spikes); continuously optimize for focus, minimize context switching, and adjust allocations as scope evolves. • Act as the primary delivery contact for group-level matters; clearly communicate delivery status, risks, blockers, trade-offs, and capacity constraints to stakeholders. • Line-manage the engineering group, including hiring, onboarding, performance management, coaching, feedback, and fostering overall team health and engagement. • Drive innovation within the product area by identifying opportunities, sponsoring experiments, and encouraging teams to explore new approaches while balancing delivery commitments. • Promote and reinforce a strong engineering culture focused on accountability, ownership, collaboration, and continuous improvement. • Ensure architectural consistency by aligning teams with agreed technical direction and collaborating closely with the Group Architect. • Oversee and support Scrum and agile practices across teams (in collaboration with the Group Scrum Master), removing impediments to delivery. • Maintain sufficient technical context within the product area to assess risks, support technical leadership, and make informed delivery and capacity decisions. • Ensure transparency and predictability through clear metrics for throughput, flow efficiency, quality, and system stability. • Foster collaboration, mentorship, and talent development to strengthen long-term team capability and succession readiness. • Drive continuous improvement in engineering and delivery practices without disrupting ongoing commitments.

• Dołączenie do zespołu pracującego nad Aras Innovator jako .NET Full-Stack Developer • Tworzenie aplikacji dla złożonych potrzeb przedsiębiorstw na platformie niskokodowej • Współpraca z innymi członkami zespołu nad dostosowywaniem produktu do potrzeb klientów

• Analyze data and uncover trends to help us deliver smarter, faster, and more accurate solutions. • Collaborate with talented teams across the business, making a real impact on our goals and customer experience. • Optimize and operate the tools that power our Subscription Services, ensuring every subscriber receives exceptional service. • Drive process improvements and help implement new workflows that boost efficiency and reduce errors. • Enterprise Tool Administration & Integrations – responsible for managing and optimizing business platforms used to support and enable Aras Subscription Services teams. • Partnering with IT and Sales Operations may be required at times to support integration between Aras business systems and other 3rd party technologies. • Reporting & Data Analytics – develop and maintain SQL queries and Power BI dashboards to deliver actionable insights to stakeholders on revenue performance and subscription services consumption. • Perform ongoing data quality checks, reconcile discrepancies across systems, and ensure reporting accuracy. • Provide ad hoc analysis and recurring reports to support Subscription Services team priorities and decision-making. • Subscriber Operations – monitor and support the customer journey, including onboarding, renewals, and cancellations. Analyze operational and customer data to identify trends, anomalies, and opportunities to improve the effectiveness and consistency of their journey. • Track, maintain, and report on key performance indicators such as churn rate, customer lifetime value, and subscriber health score to support retention, forecasting, and continuous improvement efforts. • Process Improvement – document and analyze Subscriber Services workflows to identify inefficiencies, gaps, and sources of error. Recommend and support implementation of process improvements that increase operational efficiency and accuracy. • Leverage automation, AI, and enabling tools (e.g., Copilot agents) to reduce manual work and improve consistency. • Partner with Operations, Customer Support, and Services teams to streamline day-to-day service delivery and support scalable execution.

• Manage software development projects related to customer upgrades • Coordinate customer deliverables and provide software solutions for customer issues utilizing the Aras Innovator platform • Troubleshoot, manage, collaborate and resolve customer problems related to the Aras Innovator product family • Develop custom code to address customer specific requirements • Manage and perform customer software upgrades • Assist in software solution release process

• Provide first-line technical support to end-users for hardware, software, and network issues • Escalate complex or unresolved issues to Tier 2 support or other relevant teams • Manage and support Microsoft Intune for device management, security policies, and application deployment • Administer and Support Exchange Online, including user management and troubleshooting • Maintain and operate basic Virtual Machine related tasks in VMware ESXi virtualized environments • Develop and maintain PowerShell scripts for automation and reporting • Document IT procedures and contribute to continuous improvement initiatives • Purchase, set up, and deploy new IT hardware and software, ensuring configurations align with organizational standards and security protocols