• Manage all inbound leads for the DACH market, ensuring timely response and qualification • Guide prospects through the sales process including answering questions, providing quotes, and scheduling demos • Support trial and evaluation processes for potential customers • Maintain and update the sales pipeline in CRM (Zoho or similar), ensuring accurate tracking of activities and follow-ups • Support Account Executive and PreSales Consultant with follow-ups, meeting preparation, and administrative tasks • Coordinate with marketing on lead quality and campaign follow-ups • Provide first-level product information to prospects • Ensure consistent and structured communication with prospects via phone, email, and video calls

Role Description Beehive-BPO Corp is seeking a highly motivated and detail-oriented Sales Development Representative (SDR) to provide vital support to our U.S.-based sales leadership team. This position is ideal for individuals who excel at generating leads, prospecting outbound opportunities, and setting appointments. The SDR operates independently and maintains precise records in the CRM, focusing on driving growth by creating qualified appointments for the Sales Manager. Please note, this is not a closing role. - Independently research and source leads across multiple industries. - Execute outbound prospecting efforts through LinkedIn, email, and cold calls. - Directly schedule qualified meetings on the Sales Manager’s calendar. - Confidently qualify prospects and manage objections. - Maintain accurate and current CRM records for all activities. - Support sales campaigns, follow-ups, and nurture leads over the long term. - Work closely with U.S.-based sales leadership to continuously optimize outreach strategies. Qualifications - 2 years of experience in B2B sales development, appointment setting, or outbound lead generation. - Strong written and spoken English skills with comfort in communicating with U.S.-based prospects. - Experience with CRM systems such as HubSpot, Salesforce, Zoho, or similar. - Proficiency in LinkedIn Sales Navigator, Microsoft Excel, and email outreach tools. - Highly organized, self-motivated, and process-driven. - Comfortable with outbound prospecting and handling rejection. Benefits - Full government-mandated benefits: SSS, PhilHealth, and Pag-IBIG. - Night differential pay and holiday compensation, as applicable. - 13th-month pay bonus. - Free HMO coverage with one dependent upon regularization. - Paid leave entitlements. - Performance Incentives. - Quarterly incentives for perfect attendance. - Company-sponsored events, including team building and employee engagement programs. - Awards and recognition programs to celebrate exceptional performance. Company Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): Remote Work - New York, Albany, New York, United States of America, 12224 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500029 Division Transition Medicine Work Shift: UR - Day (United States of America) Range: UR URC 205 H Compensation Range: $19.62 - $26.49 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs across multiple service lines. Responsible for all clinic preparations, including but not limited to, providers’ time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support, clinical authorizations and internal and external orders and referrals. Must be able to triage incoming calls, schedule patient appointments, obtain pertinent medical information and accurately document in the appropriate programs, including the electronic medical record (EMR). Candidate will coordinate functions associated with patient information for ambulatory visits and act as a resource for staff performing patient-related functions. Candidate must demonstrate capability and desire to work independently and be a strong team player. Demonstrates ICARE* values in each of the major responsibilities. ESSENTIAL FUNCTIONS Clinical Support (50%) - Interacts with patients, families, providers and other offices on the telephone and in person to provide support for a pediatric multi-specialty office. Must demonstrate ability to timely answer and efficiently triage incoming calls, determine nature/urgency of the calls, and handle appropriately. Must be able to communicate effectively and relay information correctly and efficiently in a complex medical environment. - Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient. - Manages referrals (via Epic EMR and fax/mail) and schedules patient visits. Registers patient demographic and insurance information. - Responsible for clinical prep. Obtains and ensures referral paperwork is scanned into patient charts prior to each visit. Prints labels and prepares clinical documents and delivers to clinic. Ensures appropriate clinic paperwork is scanned into the chart after the visit. - After each clinic, reviews schedules/office note encounters for scheduling follow up. - Works with Practice Manager to ensure outpatient clinics are opened and closed appropriately. Develops and works “bump” and reminder lists effectively, timely and accurately. - Attends clinic, as necessary. Performs check-in and/or check-out duties. Schedules follow-up appointments for patients. Provides clinical and clerical support to providers. - Provides cross coverage when Outpatient Access Rep is not available. - Works with parties to exchange information for prompt prior authorization confirmations. - Ensures prior authorizations are completed in a timely manner and that follow up is completed. - Anticipates internal and external requirements for success to efficiently navigate workflows. - Prepares and reports metrics regarding prior authorizations. Administrative (5 %) - Attends office staff meetings and other relevant meetings, as requested. - Provides clerical assistance, including distributing mail, create routine & non-routine mail correspondence to families & outside offices, scanning, faxing and errands. - Other duties, as assigned Provider Support & Referral Management: (35%) - Main contact for ensuring all imaging requests are scheduled and completed accurately. - Makes sure that patient is aware of the referral and assist in making appointment. - Provides support to providers and ancillary providers for paperwork, letters and other related patient needs. Misc. (10%) - Provides insurance companies with information needed for services, testing, & labs. - Assembles, from multiple tabs within the electronic medical record, the necessary details for review and inclusion when completing disability paperwork. MINIMUM EDUCATION & EXPERIENCE - Associate's degree in Medical, Secretarial or related field preferred - High School required - Minimum of two years of relevant experience or equivalent combination of education and experience required KNOWLEDGE, SKILLS AND ABILITIES - Medical Terminology, Demonstrated customer service skills, specifically strong oral and written communication skills preferred. - Knowledge of Epic EMR and Microsoft Office programs preferred. - Demonstrate accuracy in all correspondence including Epic EMR preferred. - Ability to work in a fast-paced, stressful environment, demonstrate efficiency in prioritizing assignments, and be able to multi-task preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

At Truven by Merative, we transform healthcare data into action. Through powerful end-to-end analytics and data solutions, we help organizations improve population health, control costs, strengthen healthcare program performance, and make smarter, faster decisions. Lead with certainty. Precise health data and unmatched expertise. Our trusted portfolio of data, software, and services supports hospitals and clinicians, employers and health plans, government agencies, life sciences companies, and policymakers—giving them the clarity and confidence to drive meaningful change and improve health outcomes for individuals and communities across the U.S. and around the world. We are seeking a Sales Development Representative (SDR) to drive interest in Truven’s industry‑leading healthcare data, analytics, and insights solutions. In this role, you will engage prospective healthcare organizations to understand their business, clinical, and population health challenges and convert initial interest into qualified sales opportunities. Your efforts will directly support the adoption of Truven’s data assets and analytics platforms that help payers, providers, life sciences organizations, and employers make more informed decisions across cost, quality, and outcomes. SDRs will follow up on inbound leads and conduct strategic outbound outreach to uncover opportunities across health plans, providers, life sciences companies, employers, and government organizations. Ready to transform healthcare with powerful data, trusted insights, and real-world results? We are seeking a Sales Development Representative (SDR) to drive interest in Truven’s industry‑leading healthcare data, analytics, and insights solutions. In this role, you will engage prospective healthcare organizations to understand their business, clinical, and population health challenges and convert initial interest into qualified sales opportunities. Your efforts will directly support the adoption of Truven’s data assets and analytics platforms that help payers, providers, life sciences organizations, and employers make more informed decisions across cost, quality, and outcomes. SDRs will follow up on inbound leads and conduct strategic outbound outreach to uncover opportunities across health plans, providers, life sciences companies, employers, and government organizations. How you will contribute: - Respond in a timely manner to inbound marketing leads - Educate and nurture prospects to progress qualified leads to the sales team - Lead discovery calls with prospective clients to quickly assess needs and transition opportunities to sales - Utilize a proactive, strategic sales approach and develop creative outreach techniques to engage prospects in deeper sales conversations - Maintain a strong working knowledge of assigned Truven solutions, including healthcare data, analytics, and insights, along with an understanding of the competitive landscape - Complete daily documentation of client and prospect activities in Salesforce.com and Gong - Maintain or exceed monthly and quarterly targets for leads created, opportunities launched, and progression through noticed, identified, validated, and qualified stages What you will bring: - Minimum of 2 years of experience in sales or outbound sales - Motivated by sales and interested in healthcare data, analytics, and technology - Coachable, resilient, and curious mindset - Strong listening and communication skills, both verbal and written - Excellent organization, critical thinking, and presentation skills - Ability to manage multiple priorities simultaneously - Self‑starter with the ability to operate effectively in a remote, fast‑paced environment - Proficient with Microsoft Office 365 - Comfortable leveraging video for internal and external communication Preferred Skills - Healthcare IT, analytics, or data‑driven solutions experience - Previous experience using Salesforce.com, ZoomInfo, 6sense and Gong - Ability to quickly assess an organization’s needs and personalize outreach accordingly - Consistent track record of meeting or exceeding sales quotas Education & Work Environment - Bachelor’s degree - Healthcare or analytics‑related certifications are a plus but not required - Home office environment that supports focused, efficient work - Travel may be required 3–4 times per year for team meetings and Annual Sales Meetings; additional travel may be requested for client meetings Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $72,095.88 - $108,143.82 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. - Remote first / work from home culture - Flexible vacation to help you rest, recharge, and connect with loved ones - Paid leave benefits - Health, dental, and vision insurance - 401k retirement savings plan - Infertility benefits - Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees