• Develop and execute strategy for school district partnerships including MOUs, embedded clinician agreements, and district-wide service contracts • Navigate school procurement, board approvals, and academic calendar constraints • Build relationships with superintendents, student services directors, and state education agencies • Represent Backpack at education conferences and school health forums • Identify and pursue federal, state, and local grant opportunities • Lead grant applications from concept through submission in collaboration with internal teams • Respond to government RFPs and navigate public sector contracting processes • Build relationships with state Medicaid offices, departments of education, and behavioral health authorities • Monitor policy developments that create funding opportunities for school and youth mental health services • Cultivate referral partnerships with government agencies and community-based organizations serving youth and families • Develop partnership frameworks suited to public and nonprofit institutional decision-making • Collaborate with internal teams to ensure public sector commitments are operationally feasible • Partner with clinical, operations, marketing, and finance teams on public sector strategy • Maintain accurate pipeline and grant tracking in CRM • Contribute to market expansion and revenue forecasting for public sector segment

Job Summary Serves as primary contact for top tier Treasury clients providing a positive experience that leads to high satisfaction. Maintains client accounts and serves as the main point of contact in all matters related to daily cash management needs after onboarding. Builds meaningful, long-lasting relationships to move the business forward. Primary focus on customer retention and continuous growth of relationships. Serves as key line of defense for escalations and responds quickly to elevated concerns. Researches and resolves potential product impacts to the use of Treasury solutions and impacts from the vendor or operational failures. Works closely with internal cross-functional partners and external vendors as required. Works hand in hand with Treasury partners to maintain high customer satisfaction levels which extends to lifelong value. Job Duties and Responsibilities - Provides consultative approach to top clients as an extension of the Treasury Management sales team. Greets customers over the phone and establishes a connection. Develops rapport while providing an outstanding personalized customer experience. - Makes outbound calls to clients to build relationships and provide proactive notifications regarding upcoming conversion events, significant changes related to Treasury campaigns or new product offerings. Utilizes analytical skills to ensure next steps are clear and concise for the betterment of the client's course of action. - Executes a full evaluation of the client's current solutions and provides guidance to consider additional services that can add value for the client's needs. Ensures clients understand the solutions, benefits and value. Provides training to clients for full competency on treasury solutions. - Conducts proper analysis and maintenance of accounts for an operational and technical aspect of complex treasury solutions. Provides clear and concise documentation while achieving the highest level of quality care. Regularly meets with other team members to discuss progress and find new ways to improve business. - Partners with sales, support, operations to execute a superior level of support to top Treasury clients. Identifies opportunities to add efficiency and automation to current processes in partnership with the sales team. - Complies with all communications and directives in a timely manner. Communicates with leadership and team members in support of a positive and collaborative team environment. Performs all duties in compliance with policies, processes, regulations and requirements. - Troubleshoot treasury product gaps, errors and issues. Engages product and operations partners as needed. - Escalates urgent matters to management and communicates status in a timely manner to clients and partners. - Participates in special projects to ensure the client experience continues to evolve for profitable long-term clients. - Identifies cross-sell, up-sell and renewal opportunities via referral to sales team to ensure continuous support for growth of client successes and improvement. - Assists clients with inquiries and provides issue resolution in a professional and composed manner. Listens carefully to clients to understand the full scope of the inquiry. - Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. - Performs other related duties as required. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment. Minimum Education: High school diploma or equivalent. Minimum Experience: Three years of treasury payment services customer service experience, troubleshooting, researching and resolving errors or issues on Treasury platforms including experience building and nurturing relationships with clients and partners, encouraging new and repeat business opportunities. Required Knowledge, Skills, & Abilities: - Knowledge of Treasury Management product and service with emphasis on accelerated payables and receivables - Project management skills to plan, execute and complete a project - Problem-solving skills - Ability to work independently with a clear plan of action to ensure work is prioritized and deadlines are met - Strong interpersonal skills including client relationship development Preferred Knowledge, Skills, & Abilities: - Familiar with electronic file and file formats for more complex Treasury solutions - Bachelor's degree

• Lead end-to-end implementations for large partners and health plans, serving as the primary operational contact during onboarding • Translate client goals into clear project plans, timelines, and deliverables; drive execution across internal and external teams • Oversee technical and operational launch requirements, including eligibility validation, data integration workflows, marketing readiness, and client configuration • Identify risks early, troubleshoot issues, and ensure launches stay on track. • Contribute to continuous improvement by refining implementation processes, tools, and partner playbooks.

|Current USA TODAY Co. Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps| USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with innovative digital marketing products and solutions. USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on USA TODAY Co. Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.usatodayco.com Remote Inside Sales / Account Advisor – Build Your Future with LOCALiQ Work from Anywhere | Fast-Paced Sales | Consistent Pipeline Step into a role where energy, speed, and organization drive your success. At LOCALiQ, part of the USA TODAY Network, we help businesses connect with their communities through impactful advertising—and we’re looking for Inside Sales / Account Advisors to join our fast-moving Classifieds team. This is a high-volume, transactional sales environment where quick thinking, strong organization, and daily execution set top performers apart. If you thrive in a fast-paced setting, enjoy staying busy, and want a role where you can build momentum quickly, this is a great opportunity to grow your sales career. Why You’ll Love This Role High Activity, High Energy: Work in a fast-moving environment with constant client interaction and a steady flow of opportunities. Built-In Business: Manage a book of existing clients who advertise regularly, giving you consistent touchpoints and repeat sales opportunities. Quick Wins: Shorter sales cycles mean you’ll see results from your efforts quickly and build confidence fast. Real Impact: Help businesses stay visible in their markets through timely, effective advertising solutions. What’s In It for You - $40,000 base salary + uncapped commission (OTE ~$55K–$60K) - First 3-month earnings guarantee to support your ramp - 100% Remote – work from wherever you perform best - Full benefits: Medical, Dental, Vision, 401(k), PTO, and more - Ongoing training, coaching, and development - Incentives and recognition programs What You’ll Do - Manage a high volume of inbound and outbound client activity daily - Work closely with existing clients who run frequent ads (daily/weekly schedules) - Execute quick-turn sales cycles with a focus on speed and accuracy - Handle order-taking, updates, and campaign adjustments efficiently - Maintain strong organization across multiple active accounts and deadlines - Use Salesforce to track activity, manage pipeline, and stay on top of deliverables - Balance client communication, order processing, and prospecting throughout the day What You Bring - 2–5+ years of sales or customer-facing experience (high-volume environments preferred) - Ability to thrive in a fast-paced, transactional sales setting - Strong organizational skills and attention to detail - Comfort managing multiple clients and priorities at once - Quick decision-making and adaptability - Coachability and a strong work ethic What Success Looks Like - First 3 months: Learn systems, manage client flow, and build speed and confidence - 6 months: Handle high volume efficiently with strong accuracy and consistency - 12 months: Fully productive, managing a large book of business with ease Top performers in this role are highly organized, responsive, and energized by a constant flow of activity. The Reality of the Role (What You Should Know) - This is a very fast-paced, high-volume environment—there is always something happening - You’ll manage multiple clients running frequent ads, often with tight deadlines - The sales cycle is short and transactional, requiring speed and attention to detail - Success comes from staying organized, responsive, and consistent throughout the day - If you enjoy staying busy and working quickly, this role can be incredibly rewarding Ready to Join a Winning Team? If you’re someone who thrives in a fast-moving environment, enjoys working with repeat clients, and takes pride in staying organized under pressure, we want to meet you. Join LOCALiQ and help businesses stay visible and competitive—while building your own success along the way. Apply now and get started. The hourly rate for this role will range between $17.00 and $19.24. Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. Note: variable compensation is not reflected in these figures and based on the role, may be applicable USA TODAY Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where USA TODAY Co. employs employees. In addition, USA TODAY Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with USA TODAY Co., Inc. Applicants who require such accommodation should contact USA TODAY Co., Inc.’s Recruitment Department at Recruit@usatodayco.com. Applicants must be authorized to work in the applicable location. Applications from outside these regions will be removed from our system after submission.