By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Auto Total Loss - Desk Adjuster PRIMARY PURPOSE: To analyze mid- and higher-level general auto claims to determine scope of damages; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements. ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Manages mid-level and higher-level auto commercial and personal lines claims by gathering information to determine exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level. - Assesses liability and resolves claims within evaluation. - Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract. - Manages subrogation of claims and negotiates settlements. - Communicates claim action with claimant and client. - Ensures claim files are properly documented and claims coding is correct. - Maintains professional client relationships. ADDITIONAL FUNCTIONS and RESPONSIBILITIES - Performs other duties as assigned. - Travels as required. QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. Secure and maintain the State adjusting licenses as required for the position. Experience Four (4) years of claims management experience or equivalent combination of education and experience required. Skills & Knowledge - Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles as applicable to line-of-business. - Excellent oral and written communication skills, including presentation skills - PC literate, including Microsoft Office products - Analytical and interpretive skills - Strong organizational skills - Excellent interpersonal skills - Excellent negotiating skills - Ability to create and complete comprehensive, accurate and constructive written reports - Ability to work in a team environment - Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

• Strategic leadership of MarTech-powered, connected experiences for our clients. • Showcase DEPT’s expertise and leadership by representing our technical capabilities to clients and key stakeholders; develop and maintain senior and executive leadership relationships. • Lead cross-practice and cross-craft technical initiatives that drive strategic innovation and collaboration across the agency to ensure we are delivering high-capable and efficient solutions. • Partner with peers in the Data & Analytics team and Platforms team to draft and deliver comprehensive MarTech architectures for clients. • Evolve our MarTech Audit and reference architecture using our proprietary tools and AI to accelerate time to market. • Leverage your hands-on experience to lead teams in the execution of MarTech initiatives in collaboration with cross-craft peers. • Provide mentorship for your team of Architects, Principles, and Analysts; use your MarTech expertise to distill organizational goals for alignment with individuals’ growth goals. • Support strategic resource planning for your team, working with our resource management team to cast talent to opportunities and grow the team. • Support the pitch process for qualified MarTech opportunities by building proposals and scopes, leading pre-sales activities, and being the face of DEPT’s MarTech expertise in the Americas. • Oversee a team that does the following: • Setup, configuration, and optimization of diverse martech platforms • Build and manage customer journey automations, trigger-based campaigns, and advanced segmentation across platforms • Design and implement data flows between CDPs and activation platforms, including identity resolution and real-time synchronization • Execute technical implementations including API integrations, custom templates, tracking frameworks, and platform migrations • Troubleshoot complex technical issues across the martech stack and maintain integration documentation • Build attribution models, A/B testing frameworks, and automated reporting dashboards • Conduct technical audits and health checks of existing martech implementations

• Act as a strategic leader for payment integrity across Abacus, shaping internal approaches to pre‑pay, post‑pay, recovery, and FWA‑related use cases. • Partner closely with Product, Engineering, Analytics, and Delivery teams to guide the design and evolution of payment integrity‑related capabilities, workflows, and analytical approaches. • Translate complex payment integrity findings, data patterns, and industry practices into clear insights, narratives, and recommendations for internal stakeholders and leadership. • Review and guide analytical methodologies to ensure accuracy, relevance, and alignment with payer operational realities. • Contribute to internal frameworks, playbooks, and documentation that enable consistent, scalable payment integrity practices across teams. • Serve as a thought partner to senior leaders on industry trends, regulatory considerations, and emerging payment integrity strategies. • Support internal enablement by sharing expertise, best practices, and lessons learned to raise organizational fluency in payment integrity.

Company Description R26_0004411 At NIQ, we deliver the most complete and trusted view of consumer behavior, enabling our clients to make smarter decisions and drive growth. Our teams combine advanced analytics, technology, and deep industry expertise to help retailers and brands thrive in a rapidly changing marketplace. We are looking to add a Client Director to our Retail team. At NIQ, we work with U.S. retailers to help them understand their consumers, and to optimize their business down every aisle. On the NIQ Retail Team you will work face-to-face with the largest retail players and use our solutions to help answer questions such as what is the right assortment to carry and how to optimize pricing & promotional strategies. Every day brings a new challenge when working in the fast-paced retail environment. This is a remote position for candidates currently living in the United States Job Description As a Client Director, you'll serves as the senior leader responsible for driving strategic growth, client engagement, and operational excellence across a major retail client account. This role requires a proven ability to lead cross-functional teams, manage complex client relationships, and deliver insights that influence top-to-top decisions. Acting as the voice of the client internally, the Client Director ensures alignment with NIQ’s commercial objectives and fosters long-term partnerships. Responsibilities Strategic Leadership - Own the retail client relationship and act as a trusted advisor to senior stakeholders. - Align account strategy with NIQ’s broader commercial objectives. - Champion thought leadership initiatives and deliver actionable insights leveraging NIQ data and tools. Client Engagement & Growth - Manage client relationships and champion their objectives internally. - Identify and translate client needs into actionable revenue opportunities. - Lead contract negotiations (MSA, LSA) and ensure compliance with legal and InfoSec requirements. - Drive revenue growth through renewals, upsells, and new solution adoption. Team Leadership - Manage and mentor a team of Client Managers, Associate Client Directors, and Analysts. - Foster a culture of collaboration, accountability, and continuous improvement. Operational Excellence - Oversee delivery quality, data integrity, and adherence to SLAs. - Partner with internal teams to ensure seamless execution. #LI-Remote Qualifications - 8+ years in client leadership roles within retail or CPG. - 2+ years’ experience of direct report responsibility mentoring, managing and leading associates. - Proven success managing large accounts and complex negotiations. - Strong commercial acumen and consultative selling expertise. - Working knowledge of syndicated data offerings with exposure to NIQ and/or similar solutions. - Excellent written and verbal communication skills; adaptable and polished in diverse settings. - Exceptional communication, influencing, and stakeholder management skills. - Ability to lead diverse teams and drive transformation initiatives. - Strong sense of urgency and accountability to drive client outcomes while managing multiple priorities.  - Able to work collaboratively with internal & external teams. Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $117,00 - $134,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. US Benefits - Comprehensive healthcare plan (medical, Rx, dental, and vision). - Flexible spending accounts and a Health Savings Account (including company contributions). - Life and AD&D insurance. - 401(k) retirement plan including company matching contributions. - Disability insurance. - Tuition Reimbursement. - Discretionary paid time off program and 11 paid holidays. Our Benefits - Flexible working environment - Volunteer time off - LinkedIn Learning - Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion - Career Site Team: Customer Success - Compensation: USD 117000 - USD 134000 - yearly