TekSynap, formerly known as Synaptek, is a privately held, ISO-certified IT company offering solutions and services to meet the business technology needs of local, state, and feder
Program Manager w/TS/SCI Clearance
Location
United States
Posted
67 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Program Manager w/TS/SCI Clearance
TekSynap
Responsibilities & Qualifications We are seeking a Program Manager to support Space Development Agency’s Enterprise Operations Software Development efforts. This program manager will play a key role managing the lifecycle development and delivery of software solutions. REQUIRED QUALIFICATIONS Experience - 10+ years of experience in program or project management, including leadership of large, complex initiatives - Demonstrated success managing cross-functional teams and delivering multi-project programs - Strong knowledge of program management methodologies (e.g., PMI, Agile, hybrid models) - Experience managing budgets, schedules, and performance metrics Edcucation - Bachelor’s degree in Business, Engineering, Computer Science, or related field Clearance - TS/SCI PREFERRED QUALIFICATIONS - Master’s degree in Business, Engineering, Computer Science, or related field - 5 + years of PM experience being applied to DoD and/or IC programs - Experience managing agile software development and deployment - Understanding of the ServiceNow platform RESPONSIBILITIES - Program Strategy & Execution - Define program objectives, success criteria, and execution strategy aligned with organizational goals - Oversee the planning and execution of multiple interrelated projects within the program - Ensure alignment between strategic priorities and operational delivery Leadership & Governance - Establish program governance structures, processes, and performance management frameworks - Lead cross-functional teams, including project managers, technical leads, and support staff - Provide direction, prioritization, and decision-making across program activities Stakeholder Management - Serve as the primary interface with executive leadership, clients, and key stakeholders - Facilitate communication, manage expectations, and ensure stakeholder alignment - Lead program reviews, briefings, and executive reporting Cost, Schedule & Performance Management - Manage program budgets, forecasts, and financial performance - Oversee integrated schedules and ensure timely delivery of program milestones - Monitor performance metrics and implement corrective actions as needed Risk & Issue Management - Establish and maintain a comprehensive risk management framework - Identify, assess, and mitigate program-level risks and issues - Ensure timely escalation and resolution of critical concerns Change & Scope Management - Control program scope through structured change management processes - Evaluate impacts of changes on cost, schedule, and performance - Ensure alignment with contractual or organizational constraints Quality & Compliance - Ensure program deliverables meet quality standards and regulatory requirements - Implement continuous improvement practices to enhance performance and outcomes Resource & Vendor Management - Manage staffing plans, resource allocation, and workforce performance - Oversee subcontractors, vendors, and external partners to ensure alignment with program goals COMPETENCIES - Strategic thinking and execution alignment - Leadership and team management - Advanced communication and stakeholder engagement - Risk management and decision-making - Financial and operational acumen - Ability to manage complexity and ambiguity Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Location: Reston, Virginia and/or remote. Occasional travel within the National Capital Region (NCR) - Type of environment: Varies - Noise level: Low - Work schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs. - Amount of Travel: 10% WORK AUTHORIZATION/SECURITY CLEARANCE Citizenship: U.S. Citizenship Clearance requirement: eligibility to obtain TS/SCI PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Additional Job Information TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at www.TekSynap.com. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.
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Project/Program Specialist (Jira Admin)
AutodeskAutodesk is an award-winning Fortune 1000 company based in San Rafael, California. Over the years, the company has made significant contributions toward revolutionizing the movemen
Job Requisition ID # 26WD96538 L'affichage de poste en français suivra / The French job posting follows. Position Summary The Project/Program Specialist provides process-oriented operational support for engineering and program teams by maintaining Jira data quality, supporting workflow administration, and performing recurring coordination and reporting activities. This role is responsible for executing established procedures, processes, and guidelines to improve the consistency, accuracy, and timeliness of project and program tracking. The position focuses on standard work essential to day-to-day program operations, including ticket hygiene, status follow-up, reporting support, documentation upkeep, and coordination across stakeholders. The role serves as a steady full contributor who can manage a broad range of routine and moderately complex support activities with limited supervision. Responsibilities - Maintain Jira ticket hygiene by reviewing, updating, and correcting issues, fields, statuses, assignments, labels, and related metadata in accordance with defined standards - Monitor project and program tracking boards to identify missing, outdated, or inconsistent information and follow up with owners to ensure records remain current - Support adherence to established workflow processes, intake procedures, and tracking conventions across teams - Perform recurring project and program coordination tasks, including status collection, progress tracking, follow-up on open actions, and support for regular operating rhythms - Prepare routine reports, dashboards, summaries, and status updates using Jira and other approved tools - Assist with reporting accuracy by validating data inputs, identifying discrepancies, and escalating issues when needed - Maintain documentation, job aids, process instructions, templates, and reference materials related to project/program tracking and support activities - Provide administrative and operational support for recurring reviews, planning cycles, team updates, and governance checkpoints - Respond to standard requests related to Jira workflow support, tracking updates, and reporting needs within established guidelines - Identify recurring process issues and recommend practical improvements to increase consistency, efficiency, and ease of use - Build effective working relationships with engineering managers, program leads, and other stakeholders to support smooth execution of routine work - Serve as a reliable resource for standard process questions and day-to-day support needs within the assigned area Example Deliverables - Clean and current Jira boards and issue records - Recurring status summaries and reporting outputs - Follow-up tracking for overdue updates or action items - Updated support documentation and process references - Consistent execution of project/program support routines Scope and Impact - Supports the execution of established project and program processes. - Contributes to improved data quality, reporting consistency, and operational follow-through. - Helps reduce administrative burden on managers and team leads by owning recurring coordination and tracking tasks. - Works primarily on standard assignments, applying established procedures and judgment within defined guidelines. Minimum Qualifications - 3+ years of experience in project support, program support, operations coordination, administrative operations, or a related business support role - Experience working with Jira or similar project/work management systems - Experience supporting recurring reporting, tracking, coordination, or workflow administration activities - Experience maintaining dashboards, reports, or status summaries - Experience supporting engineering, technical, product, or program organizations - Strong organizational skills and attention to detail - Strong written and verbal communication skills - Ability to manage multiple recurring assignments and follow through consistently Preferred Qualifications - Experience with Agile methodology, and scrum team best practices - Familiarity with workflow administration, issue tracking conventions, and data quality practices - Experience creating or maintaining process documentation and job aids - Experience using collaboration and productivity tools such as Confluence, Slack, spreadsheets, and presentation tools The Ideal Candidate - Working knowledge of project/program support processes and procedures - Ability to identify and resolve standard issues using established protocols and guidance - Ability to manage a wide range of mostly standard work assignments with limited supervision - Strong follow-up skills and persistence in driving completion of routine updates and action items - Ability to spot common data inconsistencies and process gaps - Good judgment in escalating non-standard issues appropriately - Ability to collaborate effectively with colleagues and supported teams - Ability to balance accuracy, timeliness, and service orientation in day-to-day support work ------------------------------------------------------------------------------------------------------------------------- Description du poste Le spécialiste de projet/programme apporte un soutien opérationnel axé sur les processus aux équipes d'ingénierie et de programme en veillant à la qualité des données Jira, en contribuant à la gestion des flux de travail et en effectuant des tâches récurrentes de coordination et de reporting. Ce poste consiste à mettre en œuvre les procédures, processus et directives établis afin d'améliorer la cohérence, la précision et la rapidité du suivi des projets et des programmes. Le poste se concentre sur les tâches standard essentielles au fonctionnement quotidien des programmes, notamment la gestion des tickets, le suivi des statuts, le soutien au reporting, la mise à jour de la documentation et la coordination entre les parties prenantes. Le titulaire de ce poste apporte une contribution constante et peut gérer un large éventail d’activités de soutien routinières et modérément complexes avec un encadrement limité. Responsabilités - Assurer la gestion des tickets Jira en examinant, mettant à jour et corrigeant les tickets, les champs, les statuts, les affectations, les étiquettes et les métadonnées associées conformément aux normes définies - Surveiller les tableaux de suivi des projets et des programmes afin d’identifier les informations manquantes, obsolètes ou incohérentes, et assurer le suivi auprès des responsables pour garantir que les enregistrements restent à jour - Favoriser le respect des processus de workflow, des procédures d’enregistrement et des conventions de suivi établis au sein des équipes - Effectuer des tâches récurrentes de coordination des projets et des programmes, notamment la collecte des statuts, le suivi des progrès, le suivi des actions en cours et le soutien aux rythmes opérationnels réguliers - Préparez des rapports de routine, des tableaux de bord, des synthèses et des mises à jour de statut à l'aide de Jira et d'autres outils approuvés - Contribuez à l'exactitude des rapports en validant les données saisies, en identifiant les divergences et en signalant les problèmes si nécessaire - Gérez la documentation, les outils de travail, les instructions de processus, les modèles et les documents de référence liés au suivi des projets/programmes et aux activités de soutien - Fournissez un soutien administratif et opérationnel pour les revues récurrentes, les cycles de planification, les mises à jour des équipes et les points de contrôle de gouvernance - Répondre aux demandes standard liées au soutien du workflow Jira, au suivi des mises à jour et aux besoins en matière de reporting, dans le respect des directives établies - Identifier les problèmes récurrents liés aux processus et recommander des améliorations pratiques afin d’accroître la cohérence, l’efficacité et la facilité d’utilisation - Établir des relations de travail efficaces avec les responsables d’ingénierie, les chefs de programme et les autres parties prenantes afin de faciliter l’exécution sans heurts des tâches courantes - Servir de ressource fiable pour les questions relatives aux processus standard et les besoins de soutien quotidiens au sein du domaine assigné Exemples de livrables - Tableaux Jira et fiches de tickets propres et à jour - Résumés de statut récurrents et rapports - Suivi des mises à jour ou des actions en attente - Documentation d'assistance et références de processus mises à jour - Exécution cohérente des routines de soutien aux projets/programmes Portée et impact - Soutient l'exécution des processus établis pour les projets et les programmes - Contribue à l'amélioration de la qualité des données, de la cohérence des rapports et du suivi opérationnel - Contribue à réduire la charge administrative pesant sur les responsables et les chefs d’équipe en prenant en charge les tâches récurrentes de coordination et de suivi - Travaille principalement sur des missions standard, en appliquant les procédures établies et en faisant preuve de discernement dans le respect des directives définies Qualifications minimales - Au moins 3 ans d’expérience dans le soutien de projets, le soutien de programmes, la coordination des opérations, les opérations administratives ou un rôle similaire de soutien aux activités - Expérience de l’utilisation de Jira ou de systèmes similaires de gestion de projets/travail - Expérience dans le soutien d’activités récurrentes de reporting, de suivi, de coordination ou d’administration des flux de travail - Expérience dans la gestion de tableaux de bord, de rapports ou de synthèses d’état - Expérience dans le soutien à des organisations d’ingénierie, techniques, de produits ou de programmes - Solides compétences organisationnelles et souci du détail - Solides compétences en communication écrite et orale - Capacité à gérer plusieurs missions récurrentes et à les mener à bien de manière cohérente Qualifications souhaitées - Expérience de la méthodologie Agile et des meilleures pratiques des équipes Scrum - Connaissance de l’administration des flux de travail, des conventions de suivi des problèmes et des pratiques en matière de qualité des données - Expérience dans la création ou la mise à jour de la documentation des processus et des outils de travail - Expérience dans l’utilisation d’outils de collaboration et de productivité tels que Confluence, Slack, les tableurs et les outils de présentation Le candidat idéal - Connaissance pratique des processus et procédures de soutien aux projets/programmes - Capacité à identifier et à résoudre les problèmes courants en utilisant les protocoles et les directives établis - Capacité à gérer un large éventail de tâches, pour la plupart courantes, avec un encadrement limité - Solides compétences en matière de suivi et persévérance pour mener à bien les mises à jour de routine et les actions à entreprendre - Capacité à repérer les incohérences courantes dans les données et les lacunes dans les processus - Bon jugement pour escalader de manière appropriée les problèmes non standard - Capacité à collaborer efficacement avec les collègues et les équipes soutenues - Capacité à trouver un équilibre entre précision, rapidité et orientation vers le service dans le travail de soutien quotidien Learn More / Plus d'information About Autodesk / À propos d’Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Bienvenue chez Autodesk ! Nos logiciels créent chaque jour des choses extraordinaires : des bâtiments les plus écologiques aux voitures les plus propres, en passant par les usines les plus intelligentes et les films à succès. Nous aidons les innovateurs à concrétiser leurs idées, transformant non seulement la façon dont les choses sont fabriquées, mais aussi ce qui peut l’être. Nous sommes très fiers de notre culture chez Autodesk ; elle est au cœur de tout ce que nous faisons. Notre culture guide notre façon de travailler et de nous comporter les uns envers les autres, influence nos interactions avec nos clients et nos partenaires, et définit notre image au monde. En tant qu’Autodeskien, vous pouvez accomplir un travail significatif qui contribue à bâtir un monde meilleur, conçu et réalisé pour tous. Prêt à façonner le monde et votre avenir ? Rejoignez-nous ! Salary transparency / Transparence salariale Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Le salaire est l'un des éléments du programme de rémunération concurrentiel d'Autodesk. Pour les postes basés au Canada (Colombie-Britannique), nous proposons un salaire de base compris entre X et X dollars. Les offres sont basées sur l'expérience et la situation géographique du candidat et peuvent dépasser cette fourchette. En plus du salaire de base, notre programme de rémunération peut inclure des primes annuelles en espèces, des commissions pour les postes commerciaux, des attributions d'actions et un ensemble complet d'avantages sociaux. Diversity & Belonging / Diversité et appurtenance We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Nous sommes fiers de cultiver une culture d’appartenance où chacun peut s’épanouir. Pour en savoir plus, cliquez ici : https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk? Êtes-vous un sous-traitant ou un consultant existant d’Autodesk ? Please search for open jobs and apply internally (not on this external site). Veuillez rechercher des emplois vacants et postuler à l’interne (pas sur ce site externe).
Regional Program Manager (Global Customer Management)
DSVDSV is a global leader in transport and logistics, evolving to become the world's 3rd largest supplier of global solutions within transport and logistics. We operate in more than 80 countries, ensuring a steady supply of goods to production lines, outlets, stores, and consumers worldwide.
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - VIRTUAL - US Virginia Division: Group Job Posting Title: Regional Program Manager (Global Customer Management) - 111996 Time Type: Full Time We have two unique openings for Program Management for our Global Customer Management Team: - East Coast - Strong preference for Washington DC area - West Coast - open to west region with close proximity to major airport - Dallas TX would be prime location Purpose of the role This Global Customer Management (GCM) Program Manager will focus on a specific Region as assigned in the United States. This role provides critical support to the Global, Regional and Local Customer, Data Center, and Internal Operations Teams. The GCM Program Manager is also responsible for being the liaison/direct link to the client in shaping the strategic direction of the program driving operational standards and harmonization through effective project management and continuous improvement support. Key responsibility Strategic and Operational Tasks •Responsible for driving strategic scope (‘programs’) for the Global Customer Management (GCM) Team with a focus on process & tools development, standardization, reporting & compliance •Act as senior operational expert ensuring global standardization of processes/tools/systems, continuous improvement/innovation/best practice sharing and support new business implementations •Drive and facilitate the global strategic planning process (‘roadmap’) and associated supporting projects. •Track and ensure strategic initiatives are managed, delivered, and measured to meet customer goals •Drive performance across all sites globally in the account through continuous auditing, key metric monitoring and escalate any risks/issues •Communicate proactively across business units and organizational layers to gain feedback, buy-in and alignment •Challenge assumptions and use project/program management knowledge and expertise to keep leaders engaged •Lead the development of communication strategy and execution of strategic scope to promote company strategy and priorities •Supports change management programs linked to the strategic scope that supports customer strategy •Support operations to identify, design, and implement continuous improvement initiatives. Measure and report impact. Customer and internal relationships •Collaborate with Global Customer Management (GCM) Center of Excellence (CoE) colleagues to align and involve key sub-program developments across Business Management, Safety, Security, Sustainability, Quality, CIP, Operations Excellence, Innovation, etc. •Build, maintain and manage relationships across all levels of the organization and act as the operational interface at global level to appropriate stakeholders on the customer side, understanding their demands - Will also collaborate with Country Managing Directors and site managers to support development activities. Will also align on strategy and serve as back-up support to senior GCM resources. Will also partner with other GCM resources, Regional and In-Country IT, Data Center, and Internal Operations Teams to engage, leverage, utilize, and inform. P/L •Improves revenue and profitability in collaboration with Country P/L owners, GCM Head and Business Development KPIs •Yearly growth of revenue •Yearly growth of EBIT (total and %) •Customer NPS (Customer satisfaction) Qualifications & Expertise •Bachelor in logistics or similar study •5+ years’ experience in operational roles in the contract logistics industry, incl. P&L accountability •Demonstratable E2E experience across sales, strategy, consulting, and supply chain •Sufficient expertise within the account industry and high-level understanding of local market conditions •Strong Business English (written and verbal) •Experienced in working in a global matrix organization - Ability to travel frequently - approximately 25% Skills & Competencies •Strong communication and interpersonal skills with ability to influence and collaborate effectively •Good team player •Excellent organizational skills. Ability to multitask and prioritize on an ongoing basis. Project Management mindset •Entrepreneurial minded self-starter capable of working in a fast-paced, dynamic, changing work environment. Can work independently and is pro-active •Must demonstrate ability to think strategically and tactically to drive cross-functional initiatives •Can demonstrate mediation, problem-solving skills, and quantitative analysis skills to conduct complex strategic analyses with limited guidance •Proven interpersonal and indirect leadership skills to develop strong working relationships at all levels/geographies. Presents well at executive level •Strong knowledge of Microsoft Office is required with an emphasis on written guidance content (Word) quantitative analysis (Excel) and the creation of presentations (PowerPoint) •Must have proven track record for meeting or exceeding goals For this position, the expected base pay range is 120,000 USD - 170,000 USD Annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.


