• Own end-to-end setup, trafficking, QA, launch, and optimization of direct-sold digital campaigns • Manage targeting, line items, creative uploads, placements, and inventory forecasting • Conduct thorough pre- and post-launch quality checks • Monitor daily pacing and performance against contracted KPIs • Diagnose and resolve underdelivery, tagging issues, creative errors, and tracking discrepancies • Implement make-goods and delivery recovery plans as needed • Implement and QA third-party tags, pixels, click trackers, and UTM parameters • Maintain clean naming conventions and structured reporting hygiene • Support newsletter sponsorship deployment (HubSpot preferred) and podcast ad operations • Assist with retargeting campaign setup and coordination • Partner with Sales pre-sale to validate feasibility, inventory, and pacing • Confirm delivery data for invoicing with Finance and Sales Ops • Collaborate with Product/Dev to troubleshoot placements and test new formats

• Successful execution of campaigns across multiple product lines and content management systems • Monitor and track changes for programmatic advertising campaigns • Proactively identify anomalies in campaign set-up and pacing • Collaborate across internal departments to fulfill contract obligations

Position Overview The reason this position was created is… As the Property Access Coordinator, you are expected to retrieve all access information for operational projects of ID360 and RPM. Specifically, this will include effective communication skills and persistent efforts to obtain the necessary information that will support and sustain daily access to properties for our field teams. Position Responsibilities In this position, the most important ways to spend time each day is… Access Coordination - Email and call property managers to obtain checklist access information for all RPM projects, including lockbox codes for all vacancies, riser rooms, electrical rooms, roof ladders, shared areas, in addition to onsite and irrigation contacts. - Email and call property managers to obtain checklist access information for all ID360 projects including lockbox codes for all vacancies, riser rooms, electrical rooms, roof ladders, in addition to onsite contact information. - Create and communicate property access letters for our field teams. - Relay access data into CRM for effective transfer to field team assignments. - Serve as support to the logistics coordinators and logistics manager. - Book hotels, rentals, and flights for field teams when needed. Reporting & Administration - Prepare and deliver daily access on newly ordered projects. - Reports to and keeps the Logistics Manager aware of logistical successes, concerns, and potential issues with access as it relates to scheduling. - Work with the logistics coordinators to provide the needed access in a timely fashion. - Complete HR-related paperwork accurately and on time. - Perform other duties as assigned. Knowledge, Skills, and Abilities The most important traits, qualifications, and experience needed to be successful in this role are… - Persistent communication skills with experience working with clients. - Demonstrated expertise in the necessary access information. - Excellent written and verbal communication skills. - Strong organizational, time-management, and problem-solving skills. - Experience in travel booking services. Preferred Qualifications: - Prior experience in logistics or operational roles or a similar role. - Experience with CRM systems, outlook, and sharepoint platforms. - Associate’s degree or higher. Success Measures The simplest, easiest way to prove this job is being done well is… - Fulfilled daily access information - Access obtained for all weekly schedules - Work well with clients - Effective use of CRM for access information relay to field teams Additional Benefits: - Full-time - Work remotely - Health, Dental, and Vision Insurance - 401(k) with company match - Paid Time Off PHYSICAL REQUIREMENTS (with or without reasonable accommodation) - Standing, walking, sitting for long periods - Lifting and moving objects up to 5 pounds - Operating a computer and phone daily - Repetitive motions including typing and mobile device use - Communicating effectively with others to exchange information Location United States (Remote) Department Operations Employment Type Full-Time Minimum Experience Entry-level Compensation $40,000 - $45,000

• Deliver engaging in-person and virtual training sessions for store and field teams focused on operational excellence, systems use, and customer experience. • Train on all operational systems including point-of-sale, inventory management, shipping, receiving, reporting, and data accuracy. • Provide on-site coaching and support during system implementations, process rollouts, and post-launch transitions to reinforce best practices. • Advise and assist in refining training tools, job aids, and process documentation to ensure clarity and consistency across all store locations. • Evaluate learner performance, identify skill gaps, and collaborate with field leaders to create targeted development plans. • Serve as a subject matter expert and resource for store teams, troubleshooting user or process issues and escalating as needed. • Champion a culture of continuous learning, operational discipline, and safety excellence. • Maintain strong cross-functional relationships with IT, Operations, and Learning & Development to ensure effective and timely training delivery. • Travel up to 75% to provide on-site support and facilitate training at multiple locations.