Role Description Assist in the design and development of a large-scale distributed simulation system in an Agile development environment. This includes development of physical and behavioral models and user interfaces. Implement interfaces between this system and military C2 systems and other simulations in accordance with published standards. Responsibilities include: - Full lifecycle software development to include software requirements analysis, software design, software implementation, software integration and test, and system documentation. - Occasional travel and on-site support to the user community. Responsibilities: - Maintain and improve the performance of existing software code, with duties to write and update software code under contract and direction from contractor and government management. - Test and maintain software products to ensure strong functionality and optimization. - Provide improvements to existing software programs as necessary. - Design and develop unit and other tests. - Comply with, and participate in, program software development processes and practices, including meaningful participation in Agile development process events such as scrums and sprint reviews. - Operate collaboratively in a development team environment. Qualifications - Bachelor’s degree in a technical discipline such as electrical engineering, computer science, information technology, systems or software engineering from an accredited college or university or any bachelor’s and two years additional software development experience. - High school diploma and 5 years’ additional software development experience can substitute for bachelor’s degree. - Minimum 1 year total software development experience. - Agile software development. - Ability to test and debug. - Use of Git or similar version control system in compliance with program configuration management processes. - Ability to function in a distributed team. Preferred Experience/Qualifications - React development. Special Requirements/Security Clearance In accordance with the specifications of a government contract, eligibility for this position mandates U.S. Citizenship status with ability to obtain a SECRET to TOP SECRET security clearance. The precise security clearance requisites will be detailed in the Government's Task Order. Benefits - Medical, Dental & Vision Coverage - Wellness Program - 401(k) Matching - Disability (Short Term & Long Term) - Employee Assistance Program - Education & Training - Generous Leave Policy (11 Federal Holidays, PTO, Military Leave, Bereavement and Jury Duty)

• Designing, developing, and deploying integration applications and microservices. • Writing clean, efficient, and scalable code with Git/GitHub version control. • Working with APIs, middleware integrations, and CI/CD pipelines. • Building new integrations from scratch and ensuring smooth deployments. • Collaborating with Salesforce teams, QA engineers, and BAs to understand business requirements and execute solutions. • Implementing and maintaining unit tests, database interactions, and security best practices.

• Architect for Scale: Lead Jane’s shift toward event-driven architecture. • Mentor & Multiplier: Coach and develop Staff and Senior Developers. • Unblock & Accelerate: Jump into our most complex technical problems. • Build the Future of Booking: Support foundational and forward-looking initiatives.

As a Staff Software Engineer, you will be responsible for driving the design, delivery, and ongoing evolution of critical systems that power patient outreach. These systems enable structured and agentic outreach to patients via messaging and voice modalities, ensuring timely, efficient, and effective care delivery. This role combines deep hands-on engineering with broad architectural ownership, setting technical direction across multiple teams. You will design and build data-intensive, distributed systems that integrate with AI models for decisioning and orchestration, and that are engineered for high scalability, low latency, and reliability. About the team: You will join a team that builds and operates the patient outreach platform that combines agent-driven orchestration with robust messaging and telephony infrastructure. The team designs and runs services that coordinate outreach flows across SMS, voice and related channels, integrates with clinical and data systems, and ensures that outreach is reliable, compliant, and scalable. Primary Duties: - Identify and develop scalable and performant solutions. - Work across discipline to shape product strategy and execution - Develop the foundations of code architecture and quality. - Mentor and coach engineers. - Set and uphold the standard for engineering processes to support high-quality engineering. Minimum Qualifications: - BS/BTech (or higher) in Computer Science, Engineering or a related field required. - 8+ years of production-level experience as an engineer building highly scalable systems. - 4+ years of experience acting as a trusted technical decision-maker in a team setting, solving for short-term and long-term business value. - 4+ years of experience working with SQL or other database querying languages on large multi-table data sets. - Experience architecting, developing, and deploying large-scale distributed systems at scale. - Experience with cloud technologies, e.g., AWS, Azure, GCP. - Experience building continuous integration and continuous development (CI/CD) pipelines. - Strong familiarity with server-side web technologies (eg: Java, Python, Scala, C#, C++, Go). Preferred KSAs: Agentic Patient Outreach - Own the architecture and technical roadmap for complex, cross-cutting systems, ensuring they are secure, scalable, and maintainable. - Lead by example through high-quality design and code, particularly in distributed systems, APIs, and cloud-native services. - Partner closely with product, platform, and cross-functional stakeholders to translate business goals into robust technical solutions. - Raise the technical bar by providing mentorship, design reviews, and guidance to senior and mid-level engineers. - Drive engineering excellence, including observability, reliability, performance, and operational best practices (e.g., CI/CD, incident response, and postmortems). - Influence and evolve engineering standards, patterns, and best practices across the organization. - Bring deep expertise in distributed systems, event-driven architectures, and streaming platforms (e.g., Kafka) and know how to design for scalability, resiliency, and fault tolerance. - Demonstrate strong hands-on experience with containerization and orchestration technologies such as Docker and Kubernetes, including operating services in production. - Have in-depth knowledge of database systems, including both SQL and NoSQL databases, with practical experience in data partitioning, sharding, and indexing strategies for large-scale datasets. - Bring strong proficiency in at least one modern server-side language (e.g., Java, C#, Python), with a strong preference for Python. - Regularly participate in and improve code reviews, architectural discussions, and feature planning sessions, helping drive high-quality technical and product decisions. - Have hands-on experience with data pipelines and workflow orchestration tools (e.g., Apache Airflow, AWS Glue, or similar technologies). - Have experience with systems that handle sensitive data, including architecting solutions that incorporate best practices for security, authentication/authorization. - Have experience building or integrating systems that leverage ML/AI models for real-time inference, including attention to latency, reliability, observability and ongoing model evaluation. - Experience working with systems that integrate with LLMs and generative AI is highly desirable, but not required. Physical Requirements:Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.