Role Description We are seeking motivated individuals interested in working remotely to support clients with planning and coordinating travel experiences. As a Remote Travel Planning Specialist, you will assist clients in researching, organizing, and reserving travel arrangements including accommodations, transportation, cruises, and activities. This role focuses on providing personalized support to help clients create smooth and enjoyable travel experiences. You will communicate with clients to understand their preferences, offer recommendations, and manage the details of their trips from start to finish. This opportunity is ideal for individuals who enjoy helping others, are detail-oriented, and are comfortable working independently in a remote environment. - Research and plan travel options based on client preferences - Coordinate bookings for flights, hotels, cruises, and packages - Communicate with clients to understand needs and provide guidance - Provide destination recommendations and travel insights - Manage reservations and assist with updates or changes when needed - Stay informed on travel trends, destinations, and supplier options Qualifications - Strong communication and customer service skills - Ability to organize information and manage multiple details - Comfortable using online tools and completing research - Self-motivated and able to work independently - Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or Latin America Benefits - Work remotely from home - Flexible schedule - Ongoing training and industry resources - Access to travel-related perks and discounts - Opportunity to grow within the travel industry

• Monitor and provide prompt assistance to clients via various communication channels. • Troubleshoot & provide step-by-step solutions to resolve client tickets. • Guide clients in the effective use of SP digital logistics platform. • Implement strategies for enhancing user engagement and satisfaction. • Conduct comprehensive user training sessions.

Chronic Care Staffing is Hiring a Remote Care Coordinator (RN) – MST or EST Only! Location: Remote (Must reside in MST or EST time zone) Employment Type: Full-Time Schedule: Monday–Friday Pay Rate: $28 – $32 per hour Overview Chronic Care Staffing is seeking an experienced and compassionate Remote Care Coordinator (RN) to join our chronic care management team. This fully remote position is ideal for a registered nurse who thrives in a structured telehealth environment and is passionate about improving outcomes for patients managing chronic conditions. In this role, you will provide care coordination, patient education, and remote monitoring support while serving as a key communication bridge between patients and providers. Your work will directly support quality care delivery and long-term patient success. Key Responsibilities - Conduct monthly Chronic Care Management (CCM) outreach calls and complete verbal enrollments - Perform Health Risk Assessments (HRAs) and support Transitional Care Management (TCM) services - Assist with Remote Patient Monitoring (RPM) follow-up and chronic condition tracking - Educate patients and families on diagnoses, medications, and treatment plans - Collaborate with providers and internal teams to ensure coordinated, patient-centered care - Promote adherence to care plans and encourage self-management - Document all patient interactions accurately in EHR systems - Maintain compliance with HIPAA, CMS, and CCS quality standards - Meet productivity and call volume expectations while delivering empathetic care

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 24 Work Shift: Other (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Job Summary: The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations. Essential Functions: - Provides excellent customer service skills by greeting patients and the community in a respectful manner - Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date - Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height - Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed - Must possess the ability to troubleshoot and resolve problems promptly - Other duties as assigned Education: - High School Degree or GED Licensure/Certification: Active Medical Assisting certification from one of the following (required): - Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) - If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina) BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH) Experience: - One year of medical assistant healthcare experience (preferred, not required) - Two years of clerical experience in a physician’s office (preferred, not required) Skills & Abilities: - Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills - Engage with staff and patients in a professional manner Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Primary Care Virtualist Practice It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.