About the Role Role: Part time | Remote – Ohio residents Interested in travel and culture? Keep up with current events? Love building personal relationships with customers? Become a remote Travel Reservation Specialist at Morley and apply your interests every day! This posting is for a part-time position. In this unique role, you'll work directly with one of the world's most respected travel organizations to build world-class travel experiences, serving as customers' personal guide. What You'll Do - Recommend trips and excursions based on customer interest - Answer questions - Book reservations for unforgettable cultural and educational experiences across the globe - Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, emails and other communications as needed) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com - TA chat hours: - M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time - Closed on some holidays - TA will respond to after-hours questions the next business day Skills for Success Required Skills - Excellent written and verbal communication skills - Knowledge of geography and current global events Eligibility Requirements - High school diploma or equivalent - Two or more years of sales or customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) - Able to work 20 hours per week, scheduled within the following hours of operation: - Monday through Friday - Preferred shift: 1 p.m. - 6 p.m. Eastern time / 12 p.m. - 5 p.m. Central time / 11 a.m. - 4 p.m. Mountain time / 10 a.m. - 3 p.m. Pacific time - Center's hours: 9 a.m. to 6 p.m. Eastern time / 8 a.m. to 5 p.m. Central time / 7 a.m. to 4 p.m. Mountain time / 6 a.m. to 3 p.m. Pacific time - No nights or weekends! - Must be able to stick to the schedule reliably, as some queues are time sensitive Nice to Have - College degree in a relevant field, including communications, hospitality or education - Working knowledge of Salesforce Remote Work Requirements - Ohio resident - Secluded and distraction-free work environment - Required internet setup: - High-speed internet delivered through a wired provider (cable or fiber) - Computer must be physically connected to your modem / router using an Ethernet cable - Wireless, 5G and satellite connections are not supported Why Join Our Morley Family About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Thank you for your interest in Morley. Notices - Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo - Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa - Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy

This role is a remote role. The employee may reside anywhere in the United States. The Patient Access Senior Specialist serves as a senior reimbursement expert responsible for managing the most complex insurance cases related to coverage of the Leva Pelvic Health System. This role focuses on advanced appeals, payer escalation strategies, and Independent Review Organization (IRO) submissions. The Senior Specialist is responsible for ensuring that cases move through the authorization and appeals process efficiently while applying advanced strategic approaches that maximize the probability of payer approval. In addition to handling complex cases, this role contributes to the development of best practices for payer engagement, appeal strategies, and authorization workflows that support improved patient access to innovative therapies. Responsibilities Include: - Manage complex authorization cases requiring advanced payer escalation strategies - Ensure cases move through authorization and appeal workflows with urgency while maintaining strong submission quality - Draft and submit multi-level appeals and IRO submissions - Analyze payer policies, denial rationales, and documentation requirements to develop strategic appeal arguments - Communicate with payer escalation teams, medical directors, and review organizations when necessary - Serve as a subject-matter expert and mentor for Patient Access Specialists and Associates - Identify patterns in payer behavior and develop strategies that improve approval outcomes - Maintain detailed case documentation within Salesforce CRM - Assist with development of authorization and appeal templates that strengthen submissions - Collaborate with Market Access leadership to identify coverage expansion opportunities - Maintain compliance with HIPAA and regulatory requirements Qualifications Needed: - Manage complex authorization cases requiring advanced payer escalation strategies - Ensure cases move through authorization and appeal workflows with urgency while maintaining strong submission quality - Draft and submit multi-level appeals and IRO submissions - Analyze payer policies, denial rationales, and documentation requirements to develop strategic appeal arguments - Communicate with payer escalation teams, medical directors, and review organizations when necessary - Serve as a subject-matter expert and mentor for Patient Access Specialists and Associates - Identify patterns in payer behavior and develop strategies that improve approval outcomes - Maintain detailed case documentation within Salesforce CRM - Assist with development of authorization and appeal templates that strengthen submissions - Collaborate with Market Access leadership to identify coverage expansion opportunities - Maintain compliance with HIPAA and regulatory requirements - Ability to work independently while contributing to a team-based environment Equal Employment Opportunity Statement: Axena Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law. We believe that diverse perspectives drive innovation and better outcomes for the patients and communities we serve. We are dedicated to creating an environment where all employees feel valued, respected, and empowered to do their best work.

• Lead process improvement initiatives and optimization of complex processes • Perform analysis of operational processes and recommend automation, optimization, and modernization opportunities • Support leadership by assisting with requirements, prioritization, and strategic planning. • Analyze, document, and map operational processes to ensure alignment with project objectives. • Lead UAT strategy, risk identification, test planning, and defect escalation • Oversee requirements, process mapping, user stories, and acceptance criteria, ensuring cross‑functional alignment • Evaluate downstream system impacts and coordinate solutions with IS and reporting partners. • Represent Servicing Operations in governance, steering committees, and cross‑departmental discussions. • Manage high‑visibility reporting, documentation, and communication for senior leadership. • Mentor and provide subject‑matter guidance to Servicing Operations Analyst team members. • Support regulatory, compliance, audit, and risk management activities through expert‑level analysis. • All other duties as assigned.

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated IT Field Operations Coordinator to join our team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade. This is a testament to the great team and culture we have here at iT1! Are you ready to take your IT expertise on the road and make a real impact? We’re seeking a dynamic Field Operations Coordinator who thrives in fast-paced environments, loves solving complex problems, and enjoys collaborating with diverse teams. If you’re passionate about hands-on technology, project coordination, and delivering exceptional service to clients across the country, this is your opportunity to join a team where your skills and initiative will be valued every single day. The Feild Operations Coordinator is responsible for both internal and external-facing responsibilities. This role will be a dynamic and technically skilled IT Field Engineer who also excels in project coordination. This hybrid role combines hands-on technical support with strategic oversight of field service programs. Working in diverse environments, communicating with internal and external stakeholders to ensure timely delivery of all solutions.