• lead the execution of a multi-year regional strategy • serve as the senior steward of regional culture, values, and team identity • drive annual planning, goal-setting, and budget development • represent the Northwest at national leadership forums • lead the region’s fundraising strategy and execution • build and sustain a strong regional presence with healthcare system leaders • ensure sites have a reliable partner in solving problems • directly manage the Northwest regional staff team • oversee regional operations including budget management

Job Description Directs, plans, and organizes the staff and activities of the institutional review board (IRB). Provides day-to-day operational oversight of the Research Intelligence Institutional Review Board (IRB). This individual oversees the research protocol submission and review process. Oversees work of IRB Analysts and IRB coordinators, ensuring the consistency of IRB minutes, review, and communication practices. Serves as a content area expert and resource on matters related to human subjects’ research program policies, procedures, and activities. The Director serves as the primary point of contact for study team leadership as well as all relying site investigators. Facilitates IRB review of both study-wide and site-specific submissions. Manages Full board, expedited, and exempt review processes. Creates and manages quality improvement metrics for the IRB that is based on national guidelines and accreditation practices. Generates reports to federal agencies as needed. Job Responsibilities: - Leads an Institutional Review Board group by communicating with and developing staff members, and building consensus for programs and goals that support a business, function or geographic area. - Develops and articulates a short-term strategic vision for areas of responsibility. - Oversees and reviews new and continuing research programs to ensure compliance with IRB standards and policies. - Evaluates and makes recommendations for improvement and efficiencies regarding IRB operational procedures and policies. - Oversees the development and implementation of computerized information systems and resources. - Advises Investigators and other research staff of appropriate conduct of research, preparation of protocol and consent documents in accordance with applicable regulations and reporting requirements for human subject research. - Prepares reports for federal and state agencies regarding IRB decisions and research compliance issues as required by regulation. - Collaborates with research and corporate compliance in identifying “for cause” audits and problem resolution. - Selects, develops, manages and evaluates direct reports and oversees the development, management and evaluation of indirect reports. - Evaluates, recommends and implements educational programs for staff and the research community. - Serves as a liaison to federal and NY State agencies and committees, which regulate human subject research. - Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualifications: - Bachelor's Degree required, or equivalent combination of education and related experience. - 8-12 years of relevant experience and 7+ years of leadership / management experience, required. Other Key Responsibilities: - Communication Management: - Provides regulatory guidance to IRB members, Chair, and critical stakeholders as needed. - Meets with senior leadership and core stakeholders to address critical concerns of the IRB office. - Meeting Preparation and Follow-up: - Assess and adjust the operations of the IRB as needed. - Drafts communications IRB determinations that impact on local, state, or federal law. - Monitor operations of the IRB staff to ensure timely, reliable, and consistent ethical review - Office Management: - Monitors, evaluates, and works with critical stakeholder regarding updates needed to the HRPP, IRB, and educational needs of the IRB Committee, research community, and IRB staff - Conducts non-committee review for submissions as determined by local policy - Researching, developing, and conducting continuing education opportunities for research community, ensuring continual and up to date awareness of the federal regulations which govern human subjects research - Continuously evaluate and improve IRB processes and procedures - Customer Service: - Deliver high-quality service - Builds and provides regulatory expertise, guidance, and administrative support with empathy, reliability, and professionalism. - Represents the IRB and the institution at conferences and events related to research compliance and human subjects research protections - Other Managerial Support: - Maintains current working knowledge of the regulations for the safety and protection of human subjects in research and stays current of any changes to the regulatory landscape that may affect the research community Highly Preferred: - Exceptional organizational skills and attention to detail. - Excellent communication skills, both oral and verbal. - Ability to maintain a high level of professionalism and confidentiality. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Ability to adapt to a fast-paced environment and manage changing priorities. - A proactive problem-solver with strong critical thinking skills. - Detail-oriented with the ability to multi-task and prioritize workload. - Certified IRB Professional (CIP) expected, or within one year of job acceptance. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Temple University's Lewis Katz School of Medicine is searching for an Associate Director, Contract Management! Become a part of the Temple family and you will have access to the following: Full medical, dental, vision coverage Paid time off 9 Federally Observed Paid Holidays 3 Personal Days Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE A generous retirement plan and so much more! Position Summary: The Associate Director of Contract Management serves in a highly independent and strategic role supporting the Lewis Katz School of Medicine. This position is responsible for the full lifecycle management of a high volume of complex contractual agreements, including drafting, reviewing, negotiating, coordinating, and executing a wide range of contracts, including academic affiliations, CME, professional service, equipment maintenance and institutional event agreements. Acting as a key liaison among senior leadership, legal counsel, finance, risk management, and external partners, the Associate Director ensures that contracts comply with institutional policies, regulatory requirements, and financial standards. The role provides expert guidance to administrators and stakeholders, resolves contractual issues, and exercises professional judgment in decision-making, escalating only the most complex matters when necessary. In addition to contract oversight, the position plays a critical role in financial coordination, including reviewing Financial Impact Statements (FIS), ensuring budget alignment, and preparing Fair Market Value (FMV) analyses. The Associate Director also enhances operational efficiency by prioritizing urgent agreements, maintaining contract-tracking systems, and ensuring the timely execution and communication of critical documents. This role requires strong analytical, negotiation, and problem-solving skills, along with the ability to manage competing priorities, foster cross-functional relationships, and uphold a high standard of professionalism and customer service. Job Details: * This position requires a background check for PII/Cash Handling responsibilities Required Education and Experience: * Bachelor’s degree and at least six years of directly related experience. An equivalent combination of education and experience may be considered. Required Skills and Abilities: * Pro-active demeanor, takes initiative and the ability to work autonomously in completing an extensive portfolio of responsibilities. * Ability to work in a highly demanding environment, with several demanding deadlines. * Demonstrated ability to multitask and meet deadlines 100%25 of the time. * Extremely deadline-driven and detail-oriented. * Great organizational and time management skills, with the ability to follow up frequently and as needed. * Problem solver for complex issues and solution-driven. * Demonstrated working knowledge of all applicable computer software programs, including Microsoft Office applications * Excellent skills in analyzing and solving problems. * Demonstrated verbal and written communication skills. * Ability to collaborate with multiple partners and navigate varying interests * Demonstrate project management and team management skills. * Organizational skills. * Strong interpersonal skills, along with the ability to interact with a diverse group of faculty, administrators, students and external Essential Duties: * Independently draft, review, negotiate, and manage a high volume of complex contractual agreements across multiple categories (e.g., academic, financial, CME, professional service, equipment maintenance and institutional event)using templates and similar prior documents for various departments/divisions of Temple University Lewis Katz School of Medicine and Temple Faculty Physicians. * Works with internal stakeholders, as well as outside parties, to obtain the information necessary to prepare, review, and edit documents. * Works with TUHS Counsel and/or TU Counsel to obtain approval of contracts. * Coordinate the full contract lifecycle, including intake, drafting, approval routing, execution, and post-execution follow-up. * Serve as a primary point of contact for contract-related matters, providing guidance and resolving issues for internal stakeholders and external parties. * Develop and draft executive-level summaries and cover memos highlighting key contract terms, risks, and financial implications. * Ensure all contracts comply with institutional policies, legal requirements, and risk management standards, including insurance provisions. * Enters all contracts online into TUMarketplace/IronClad. Shepherds all contracts through the approval and execution process and tracks all documents awaiting execution. * Manage contract tracking systems and databases, maintaining accurate records and monitoring contract status, deadlines, and renewals. * Identify and prioritize urgent or time-sensitive agreements, expediting review, approval, and execution processes as needed. * Generate and distribute reports on expiring contracts and coordinate renewals or amendments with relevant stakeholders. Works with administrators, directors, and their assistants, as well as outside parties, to obtain the information needed to prepare and draft renewals. * Reviews all contract approval forms/financial impact statements for completeness and accuracy. Coordinates cost center and FOAP information with compliance with the annual budget with the appropriate member of the Lewis Katz School of Medicine of TFP Finance Office. * Prepares supporting documentation for contract approval, including calculating fair market value determinations. * Works with Temple University Purchasing and Accounts Payable departments as needed/requested regarding vendor setup and payment obligations. * Works with Risk Management to coordinate certificates of insurance required to comply with contract terms. Works with outside vendors and Temple University/Temple University Health System Risk Management to ensure that proper insurance requirements are in place prior to contract execution. * Expedites priority/urgent agreements by coordinating processing and delivery to approvers as required.. * Advise and educate administrators and staff on contract processes, documentation requirements, and financial components. * Anticipate, identify, and resolve contractual and operational issues, exercising independent judgment and escalating complex matters when appropriate. * Support the Director of Contract Management with high-level negotiations, strategic initiatives, and departmental objectives. * Maintain a high standard of professionalism, customer service, and cross-functional collaboration in all interactions. * Enters relevant data reflective of contract terms in contract management systems. * Responds to day-to-day department queries regarding the contract process and supplies requested documentation in a timely manner. * Assists Director of Contract Management as required, including contract negotiations. * Prepares demand letters, as needed. * Performs other duties as assigned. This position is assigned a remote work arrangement, and the duration of this remote work arrangement is at the discretion of Temple University and the Department. Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status. Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact. Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.

• Lead, coach, and develop SDMs across multiple regions, fostering a high-performance delivery culture • Set clear performance expectations, conduct regular 1:1s, and drive career development planning for all direct and indirect reports • Define and evolve the SDM role framework, competency model, and onboarding standards • Drive talent acquisition and retention strategies • Own and manage critical customer escalations, acting as the senior point of accountability for service delivery issues • Engage directly with senior customer stakeholders (C-level, VP) to resolve escalations, restore confidence, and identify recovery paths • Establish and maintain strong relationships with key accounts, supporting SDMs in navigating complex customer environments • Represent Nexthink PS in customer steering committees and governance forums when required • Contribute actively to PS leadership planning cycles — including capacity modelling, margin improvement, and service portfolio evolution • Define and enforce delivery standards, quality assurance processes, and SLA governance frameworks across the SDM team • Ensure Nexthink Accelerate Service definition is up to date with market demands and evolve the service where needed • Drive the adoption of scalable tooling, automation, and AI capabilities within delivery • Collaborate with PS Automation/AI, Consulting Leads, and Engagement Managers to continuously improve delivery efficiency and outcomes • Own the SDM team's KPI framework, reporting cadence, and operational dashboards • Partner closely with Customer Success, Account Management, and Sales to align delivery with account success plans and commercial objectives • Serve as the primary interface between the SDM function and PS leadership, translating field insights into strategic inputs • Coordinate with Support, Product, and Engineering to resolve systemic issues impacting customer delivery • Monitor and own the health of the SDM team's portfolio — proactively identifying delivery risks and intervening where needed • Ensure consistent delivery of weekly, monthly, and quarterly reporting at both team and executive level • Drive continuous improvement of request prioritization, queue management, and SLA adherence across the team • Maintain a clear view of customer value realization across managed accounts and drive corrective action where needed