• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience • Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner • Turn every customer into a happy customer! • Exchange ideas and solutions with your colleagues!

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience • Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner • Turn every customer into a happy customer! • Exchange ideas and solutions with your colleagues!

• Create and manage Google Ads campaigns for E-commerce products • Plan and launch Search, Shopping, Display, and Performance Max campaigns • Structure campaigns with proper ad groups, keywords, and product segmentation • Align campaigns with business goals and E-commerce marketing strategies • Monitor campaign performance daily or weekly • Optimize bids, keywords, audiences, and placements to increase sales • Improve click-through rate (CTR), conversion rate, and ROAS • Identify underperforming campaigns and implement improvements • Manage product listings via Google Merchant Center • Optimize product titles, descriptions, and feed attributes for better ad performance • Create product groups and segment campaigns by product type or category • Track conversions and campaign performance using Google Analytics • Prepare weekly or monthly performance reports • Analyze campaign data and provide actionable insights to increase revenue • Conduct A/B testing for ad creatives and landing pages • Identify opportunities for scaling profitable campaigns • Stay updated on Google Ads strategies and E-commerce trends

• Own and maintain our ClickUp workspace as the single source of truth • Manage project documentation, timelines, and task tracking • Build templates, dashboards, and automations that scale with the business • Write clear SOPs and document processes for recurring workflows • Manage team workload across marketing, creative, and operations • Keep the team on track and hold people accountable to deadlines • Break down large projects into clear, actionable tasks • Coordinate with founders, creative, marketing, and external partners • Run weekly check-ins to maintain momentum and surface blockers • Conduct quality assurance (QA) before launching new campaigns