• Design, build, and maintain CI/CD pipelines for automated testing, building, and deployment • Manage and optimize cloud infrastructure (AWS, GCP, or Azure) using Infrastructure as Code (Terraform preferred) • Implement and maintain containerised environments using Docker and Kubernetes • Set up and manage monitoring, alerting, and logging systems (e.g., Prometheus, Grafana, ELK, Datadog) • Improve system reliability, scalability, and performance , ensuring high availability and SLA compliance • Automate operational processes and reduce manual intervention (toil reduction) • Manage database infrastructure , including backups, replication, scaling, and disaster recovery • Enforce security best practices (IAM, secrets management, network policies, vulnerability scanning) • Collaborate with engineering teams to improve developer experience (local setups, CI/CD speed, debugging tools) • Participate in on-call rotations , incident response, and postmortem analysis

• Work cross-functionally with teams, promoting a DevSecOps culture throughout the entire development lifecycle; • Implement and monitor security controls for applications, APIs, infrastructure, and cloud environments; • Support the evolution of security practices without compromising the teams' agility. • Enhance pipelines and processes with a focus on automation, quality, and security; • Support the implementation of secure CI/CD and versioning best practices; • Contribute to the continuous improvement of the platform's infrastructure and architecture. • Manage identity and access (IAM), including authentication and authorization; • Work with tools such as Keycloak and integrations between systems; • Ensure security best practices for APIs and integrations. • Support incident troubleshooting and root cause analysis; • Propose and implement preventive improvements; • Document standards, processes, and best practices for the teams; • Assist squads in adopting more secure and efficient practices.

• Resolving Incidents • Deploying new versions of software • Database Upgrades • Improving monitoring dashboards, alerting, etc. • Daily, Weekly, Monthly Check Lists • Onboarding new customers • Disaster Recovery Testing • High Availability Testing • Cost Optimisations • Implement and Own the observability platform, in collaboration with the engineering team. • Create & Contribute to monitoring dashboard • Create & Contribute to monitoring capability • Contribute to Improvements of the platform • Enhance or fix automation • Design, Contribute, Implement & Own operational processes. • Assign tasks to engineers as required • Line Management of the team, including hiring, performance reviews, etc. • Work with the Engineering Team Lead to improve the platform • Be part of an on-call group (team lead, escalation level) • Work with customers as required to resolve their issues • Collaborate with Internal development teams as required

• Design, implement, and maintain CI/CD pipelines across multiple environments. • Manage cloud infrastructure (Azure, AWS, or GCP) and on-prem environments. • Implement Infrastructure as Code (IaC) using Terraform, ARM templates, or CloudFormation. • Monitor system performance, troubleshoot issues, and optimize deployments. • Enhance automation processes for software delivery and infrastructure management. • Collaborate with development teams to support microservices, containerization (Docker, Kubernetes), and cloud-native applications. • Implement security best practices in DevOps workflows. • Create and maintain documentation and operational runbooks.