• Bridge the gap between development and operations • Ensure systems are reliable, scalable, and performing optimally • Work in a dynamic L4 Support environment • Design, implement, and maintain infrastructure automation using Python/Bash scripting and infrastructure-as-code tools • Manage and optimize Kubernetes clusters and containerized applications in Linux environments • Create and enhance monitoring systems for high availability and performance • Develop automated solutions for incident response, capacity planning, and system recovery • Collaborate with development teams to improve application reliability and scalability • Participate in on-call rotations for L4 support

Role Description CommIT Enterprises, Inc. is seeking a Customer Support DevSecOps Engineer to join the team in Charleston, SC - can also be remote! This role blends hands-on DevSecOps engineering with direct customer support, audit readiness, and operational troubleshooting. The engineer will collaborate closely with software developers, system administrators, and cybersecurity teams to deploy, secure, and sustain enterprise applications and infrastructure. This position includes responsibility for proactive customer systems and audit support and participation in an after-hours on-call rotation to support customer needs. Candidates with Appian or MarkLogic subject-matter expertise are strongly preferred due to the technologies used across our customer environments. Responsibilities - Collaborate with engineering teams to enhance tools, systems, pipelines, and security posture. - Provide customer-facing support for troubleshooting, incident response, and operational issues. - Perform Linux server administration and system hardening. - Support network infrastructure components including BigIP F5, VPNs, firewalls, TCP/IP, DNS, and SFTP. - Manage and optimize cloud infrastructure in AWS (EC2, VPC, Lambda, S3, EFS, ECR/ECS, Route53, IAM, RDS, Autoscaling, CloudTrail, CloudWatch, etc.). - Build, maintain, and troubleshoot CI/CD pipelines using Jenkins, Git, Artifactory, Xray, Jira, and SonarQube. - Write, debug, and maintain code across compiled and scripted languages. - Implement and maintain Infrastructure-as-Code using Terraform. - Automate manual operational tasks using scripting and DevOps tooling. - Conduct system testing for security, performance, and availability. - Develop and maintain documentation for design, troubleshooting, and audit readiness. - Implement security controls aligned with DoD, NIST, and industry best practices. - Participate in an after-hours on-call rotation to support customer environments. - Provide audit support, including generating artifacts, evidence, and compliance documentation. - Serve as an SME for Appian or MarkLogic, supporting application deployments, troubleshooting, and customer inquiries. Qualifications - Master’s degree with 6 years of experience (or bachelor’s with 8 years of experience) in Electrical/Electronics Engineering, Computer Science, Software Engineering, Computer Engineering, Mathematics or related IT discipline. - Degree may be substituted with additional relevant industry experience and/or industry accepted training and certification. - Responsible for developing the DevSecOps and Continuous Integration / Continuous Delivery (CI/CD) architecture of small systems or subsystems of larger system. - Select tools, technologies, and methodologies that support automated build, deploy, operation, and monitoring of systems. - Coordinates across cross-functional teams to remove impediments to CI/CD in order to accelerate capability delivery and increase the quality and reliability of operational system. - Ultimately responsible for the DevSecOps architecture of the sub-system. Preferred Skills - Appian or MarkLogic SME experience. - Experience supporting DoD or federal enterprise systems. - Familiarity with audit frameworks (RMF, NIST 80053, CMMC, etc.). - Strong customer service and communication skills. - Experience with automated testing, containerization, or Zero Trust architectures. Security Requirements - Secret Clearance with the ability to obtain a T5. - Security+ CE. Equal Opportunity Employer CommIT Enterprises, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

• Automating tasks through scripting • Support/troubleshoot existing scripts • Ensuring code security through regular updates • Conduct research to determine the optimal method for building automation • Help with access control and vulnerability management, as well as monitoring and maintaining system security • Keep abreast of current DevOps and software development trends and best practices.

• Create efficient PowerShell scripts to automate repetitive tasks, reducing manual intervention and enhancing system administration accuracy • Work with teams to integrate PowerShell scripts into existing systems, ensuring smooth communication and functionality across platforms • Performance Tuning: Optimize scripts to enhance speed and reduce resource consumption • Maintain concise documentation of scripts and processes to facilitate knowledge transfer and future troubleshooting • Perform comprehensive script tests to detect bugs or inefficiencies and apply debugging best practices to ensure reliable solutions • Use Git for version control to manage script versions, enabling collaborative development and tracking changes • Collaborate with other teams to understand their needs and create effective PowerShell solutions • Training and Support: Offer team members guidance on PowerShell usage to promote automation and efficiency within the organization • Implement monitoring scripts to ensure systems run optimally and alert teams to potential issues before escalation • Ensure scripts adhere to security policies, protect sensitive data, and maintain system integrity • Stay current with the latest PowerShell and IT trends, integrating new techniques and tools into your scripting practices • Project Participation: Contribute scripting solutions to broader initiatives and projects during planning and execution • Design, implement, and support public cloud solutions for our customers • Utilize a mix of virtual machines and serverless platforms to create tailored solutions for business challenges • Research and develop new solutions, implement them following best practices, document the solutions, and provide second-line support