About Us For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence. Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b About the Role As a Customer Enablement Specialist, you will lead live onboarding sessions and product training for external clients, helping them understand and confidently use our platform. This is a client-facing training role, not a support role. You’ll be responsible for delivering clear, structured, and engaging sessions that drive product adoption and long-term success. What You'll Do - Lead live onboarding sessions via Zoom for new clients - Deliver structured product walkthroughs and training sessions - Explain platform features in a clear, practical, and engaging way - Answer client questions confidently during live sessions - Help clients successfully adopt and use the platform - Represent the company in a professional, client-facing environment - This position focuses on external client training rather than internal HR training.

About Us For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence. Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b About the Role As a Customer Enablement Specialist, you will lead live onboarding sessions and product training for external clients, helping them understand and confidently use our platform. This is a client-facing training role, not a support role. You’ll be responsible for delivering clear, structured, and engaging sessions that drive product adoption and long-term success. What You'll Do - Lead live onboarding sessions via Zoom for new clients - Deliver structured product walkthroughs and training sessions - Explain platform features in a clear, practical, and engaging way - Answer client questions confidently during live sessions - Help clients successfully adopt and use the platform - Represent the company in a professional, client-facing environment - This position focuses on external client training rather than internal HR training.

About Us For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence. Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b About the Role As a Customer Enablement Specialist, you will lead live onboarding sessions and product training for external clients, helping them understand and confidently use our platform. This is a client-facing training role, not a support role. You’ll be responsible for delivering clear, structured, and engaging sessions that drive product adoption and long-term success. What You'll Do - Lead live onboarding sessions via Zoom for new clients - Deliver structured product walkthroughs and training sessions - Explain platform features in a clear, practical, and engaging way - Answer client questions confidently during live sessions - Help clients successfully adopt and use the platform - Represent the company in a professional, client-facing environment - This position focuses on external client training rather than internal HR training.

• Own clinician and internal stakeholder participation in required onboarding and training sessions, ensuring consistent attendance, engagement, and completion across cohorts. • Design, deliver, and oversee a comprehensive onboarding and training program, including technology setup, EMR training, workflow education, and clinical systems readiness. • Ensure completion, comprehension, and compliance with required live and asynchronous training components, validating clinician readiness prior to go live. • Oversee the accurate setup and validation of clinician provider profiles across Array’s digital and clinical platforms, partnering with operational teams to resolve discrepancies. • Serve as the owner and administrator of clinician onboarding and training resources, ensuring content is accurate, up to date, accessible, and aligned with evolving clinical and operational needs. • Collaborate with Account Management, Implementation, Medical Affairs, and Operations teams to develop, maintain, and enhance training materials, workflows, and site specific documentation. • Deliver and coordinate ad-hoc and targeted training sessions to address clinician questions, system updates, workflow changes, or technology enhancements. • Identify recurring training gaps or clinician needs and develop follow up education, job aids, and reference materials to improve readiness, efficiency, and confidence. • Continuously evaluate onboarding effectiveness and training outcomes, using feedback and operational insights to drive improvements and scalability of the clinician onboarding experience. • Performs other duties as needed