• Own the technical relationship with our customers, including: • Partnering with Account Executive to provide prospects with a seamless onboarding and adoption experience with a focus on key integrations across their cloud infrastructure, version control and security systems • Supporting and assisting the Sales team with aspects of the process including security reviews, implementation plans, technical qualification calls, and quarterly business reviews • Promptly respond to inbound questions and other support requests from the Sales team • Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape • Listen carefully to customers to provide market feedback to the product team and help prioritize functionality needed to drive opportunities within our Upmarket segment • Build product examples, documentation, and other critical resources for our customers side by side with product, Success, and other stakeholders • Cultivate an environment of teamwork, openness, creativity, and continuous improvement

Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. on file Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $138,750 annually(minimum will not fall below the applicable State/local minimum salary thresholds) Hiring Rate Maximum: $185,000 annually TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

• Lead, develop, and retain a team of Sales/Solutions Engineers supporting enterprise sales cycles end-to-end. • Be the technical leader in strategic deals: run technical discovery, deliver executive-ready demos/whiteboards, and drive POV plans and success criteria. • Recruit, onboard, and ramp new SEs; establish consistent coaching, feedback, and performance expectations. • Build repeatable SE “win programs”: demo storylines, POV templates, mutual evaluation plans, competitive talk tracks, and security-review packages (questionnaires, architecture narratives, controls mapping). • Drive operational excellence with the Sales org: deal inspection, clean technical close plans, and strong opportunity hygiene in Salesforce. • Serve as the voice of the field to Product/Engineering: synthesize patterns from prospects/customers, influence roadmap, and ensure tight closure of feedback loops. • Stay current on identity security and adjacent trends to help position our “modern IGA” approach effectively in customer conversations. • Travel to customers and internal touchpoints as needed (typically ~25–50%).

Solutions Engineer At Milestone Systems, what you do matters - because our work helps humans, societies, and organizations feel safer. The Solutions Engineer is where technical credibility meets revenue impact; turning complex customer requirements into solutions that win trust, accelerate decisions, and drive long-term adoption. In partnership with Sales, this role shapes the customer’s technical vision early—validating fit, removing potential technical risk from deployments through pilots and sound architecture, and clearly demonstrating the value of Milestone’s open platform. By translating business and operational challenges into reliable technical designs, the Solutions Engineer improves win rates, reduces late-stage surprises, and lays the foundation for successful implementations and satisfied customers. Location We are looking a remote-based Solutions Engineer to support the Eastern US Mid‑Atlantic region. The ideal candidate will be based in (or willing to relocate to) the Eastern US with access to a major airport. Relocation assistance is not offered at this time. Role Summary As a Solutions Engineer, you own the technical pre-sales motions, by discovering customer needs, designing end-to-end solutions, and proving value through compelling demos, architectures, and proof-of-concepts. You’ll partner closely with the Milestone Sales team to remove technical risk, build customer confidence, deliver excellent customer experiences, and move opportunities to close. What You will do (Key Responsibilities) - Deliver excellent customer experiences by providing responsive, solutions-oriented support throughout the sales cycle - Build and maintain deep expertise in Milestone products to accurately position capabilities and value to customers and partners - Develop working knowledge of open-platform software and hardware to design end-to-end solutions that meet customer requirements - Translate customer needs into documented functional and configuration requirements to ensure the proposed solution addresses key challenges - Deliver detailed, technical demonstrations and presentations that clearly explain complex solutions to varied audiences - Plan and execute pilots and proof-of-concept installations to validate technical fit and support customer decision-making - Advise sales teams during meetings and conference calls with technical guidance that moves opportunities forward - Support trade shows and exhibitions by setting up/tearing down equipment, running demos, and engaging prospects in solution discussions - Build trusted relationships with their sales counterparts, customers and partners to strengthen adoption and long-term success - Provide actionable technical feedback to support product teams to influence roadmap and improve customer outcomes - Create and execute a proactive technical territory plan that increases technical win rates across regional accounts - Deliver professional services within the assigned territory to ensure successful deployment and customer satisfaction (as needed) - Travel up to 40–50% to support customer meetings, on-site demos, and implementations across the territory What You Bring to The Team (skills/requirements) - Bachelor’s degree in technical/engineering discipline, or equivalent professional experience - Relevant IT certifications - Strong knowledge of and/or experience with cloud services - Analytical and problem-solving skills, including the ability to troubleshoot complex technical environments - Customer-facing communication skills, including the ability to explain technical concepts to non-technical stakeholders - Ability to learn new technologies quickly and stay current in a rapidly changing technical landscape - Excellent knowledge of Windows and Linux-based operating systems - Strong knowledge of server, storage and networking hardware and configuration principles - Experience with PC/Server configuration and troubleshooting - Ability to work independently, manage priorities, and apply sound technical judgment - Solution selling experience and/or training, a plus. - Valid driver’s license with a clean driving record; security clearance and/or ability to obtain, as required How you will make a difference - Bring a customer-first mindset and a commitment to delivering excellent customer experiences - Collaborate effectively across solutions engineering, sales, project management, technical support, and product teams to drive the best customer outcomes - Contribute to the solutions engineering team by staying curious and adaptable as products and technologies evolve, proactively dedicating time to lab session and continuing development. Travel: This position requires up to 40-50% travel, which may include domestic and international air travel as needed to fulfill business objectives. About the Team You’ll join a collaborative, diverse team that values knowledge sharing and innovation. Our mission is to empower the Sales organization with efficient solution design and technical expertise. We work across borders and functions, supporting each other to deliver solutions that make a real difference. How we support you: - Individual development plans aligned with your career goals - Access to training, learning resources, and certifications - Flexible working arrangements - Supportive leadership and regular feedback - Opportunities for cross-functional and cross-regional collaboration - Social activities and spaces to connect with colleagues What we offer: The annual on-target earnings for this position range from $120,000 to $134,000. Pay is based on experience, qualifications and location, and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 12 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy. Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer. All employees must complete a background check. Employees in fiscal roles are also required to undergo a credit check. All information obtained during these checks is handled confidentially and shared only with authorized personnel. Call to Action Excited to join a team that values people and innovation? Apply here, www.milestonesys.com, and submit your resume in English today. About Us Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.