• Establishing and building key stakeholder relationships inside and outside the customers’ laboratory, their wider health system, and leverage them to drive growth. • Providing end to end diagnostics solutions to large, complex enterprise accounts with a focus on retention, penetration, and growth to generate profitable and sustainable activity that exceeds customers’ expectations. • Leading an internal cross-functional team to execute a strategic account plan for each enterprise customer; coordinating activities across entire customer & healthcare network to maximize growth and customer outcomes. • Responsible for overall strategic account management planning, including uncovering a large complex organization's long-term strategic plan and converting this to a winning solution for the customer; oversee detailed account planning and sales forecasting; negotiate contracts and all pricing resulting in long-term commitments. • Providing organizational leadership, commercial development of teams and individuals through coaching and mentoring.

• Aggressively identifying, prospecting, and closing new business across every major food service operated account nationwide • Building strong relationships over a long-term selling cycle • Assisting the project management, deployment, and customer success teams in execution and client retention • Demonstrating our product suite and technology offerings to prospective clients, and becoming a product expert on the technology • Rolling up your sleeves to get things done full cycle from cold outreach, to contract signature, to customer success and beyond

• Join our dynamic team of representatives who connect with clients virtually to provide essential supplemental benefits that enhance their family’s protection beyond standard employer coverage. • Effective communicators who are ambitious, organized, and thrive in a collaborative environment.

• Engage inbound prospects via phone, chat, email, and scheduled follow-ups • Conduct structured, needs-based discovery to understand customer water quality concerns • Educate customers on Springwell products and solutions in a clear, consultative manner • Recommend system configurations aligned to customer needs, budget, and installation requirements • Progress assigned opportunities through defined sales stages toward close • Maintain accurate, timely CRM records including call notes, follow-ups, and pipeline activity • Continuously build product knowledge, including system capabilities, installation factors, and competitive alternatives • Deliver a professional, trust-building customer experience that drives conversion and long-term brand credibility