• Act as a key interface, managing direct client relationships to ensure an outstanding and proactive service experience. • Serve as a technical accounting expert, providing critical advisory support on significant business and accounting decisions for the team and clients. • Oversee and execute complex accounting, analytical, and financial reporting duties, guaranteeing the timely and accurate completion of client and investor deliverables. • Assist in the preparation, compilation, and verification of external client and regulatory reporting packages, and financial information for stockholder/investor reports. • Facilitate annual external audits, including preparing the initial draft of the annual audit report, related schedules, and disclosures, and managing the PBC (Prepared By Client) list and tax documentation. • Research and assist in interpreting the impact of emerging accounting developments on client reporting and business processes.

• Customise and optimise the NetSuite platform to improve functionality and usability. • Develop and implement detailed reporting solutions for actionable business insights. • Create and manage custom fields, records, workflows, and scripts to align with organizational needs. • Oversee the setup and configuration of new entities within NetSuite. • Lead the migration of financial data and processes from MYOB to NetSuite, ensuring accuracy and efficiency. • Collaborate with cross-functional teams to gather requirements, identify solutions, and implement enhancements. • Train team members to maximise NetSuite’s capabilities and effectiveness. • Ensure system security, compliance, and best practices are maintained.

• Support with organizational, administrative and service-related tasks in day-to-day operations. • Scan and digitally assign incoming mail. • Send identification chips for meal distribution to students or their parents. • Assist with general office tasks (filing, data maintenance, internal organization). • Archive documents and records. • Receive incoming customer inquiries (by phone or via a ticketing system).

• Support the head of IT in all administrative and organizational tasks • Independent system, user and permissions administration (Azure Virtual Desktop / Exchange Online) • Management, maintenance and support of our IT systems • Planning, participation in and coordination of IT projects • Help desk and first-level support • Selection, installation, configuration and documentation of new hardware and software under Windows 11 (Multi-Session) • Conducting employee training • Independent administration of Office 365 applications and presentation of appropriate system solutions • Analysis and sustainable resolution of hardware and software faults including documentation • Maintenance and upkeep of the company website (WordPress-based) • Management of our cloud PBX telephone system as well as installation and configuration of our VoIP phones • Mobile Device Management (iOS-based) with Microsoft Intune • Coordination of all technical service providers, invoice and contract management